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  1. Send pictures in messages, please!

    1 vote

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  2. Clients need to sign a 24hr cancellation policy before they finish their booking. So many clients opt out because they think we won't be able to charge them after they miss so many appointments. It needs to be something that is required before they can finish their booking.

    1 vote

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  3. Would be great if the purchase orders retained the suppliers name on the download versus our salon name. (Like what you see in Blvd) We use them to email the order in and having our own name when we download to send doesn't make it easy to decipher what supplier gets which p.o. unless we rename every purchase order.

    1 vote

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  4. Reverse order of notes from most recent to oldest. Currently it is oldest to most recent

    1 vote

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  5. We have multiple products used with every procedure we perform. We need to be able to keep track of these products accurately. Once a procedure is performed, we should be able to attach as many products as we would like to any given procedure and accurately input what was used during the procedure. Also, there should be alerts attached to the products to inform us when we need to purchase more. This will regulate waste as well as streamline our operations to provide us ease of ordering and receiving. We will even be able to see what we no longer…

    2 votes

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  6. Need to be able to access messages on the app so we can communicate with customers without having to login to the website. We are currently using another software for patient texting and it would be very beneficial to have all in one system. I need a platform where all employees can answer to the messages when we are logged into the app and we get a notification to our phone when someone sends a message.

    3 votes

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  7. A way that clients are able to gain rewards (made by the practice) for clients to gain with each check in (always practice to customize the number of visits that allows clients to earn reward)

    1 vote

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  8. Add a place to include the expiration dates of products so they notify you when expiring. This would save time every month when doing manual inventory

    3 votes

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  9. Adding vouchers into net sales waaaay overreports income. We're charging for a membership that includes membership vouchers. Value of the voucher shows up under net sales, as well as the charge for the membership. In some cases, that's almost double reporting income. Also makes figuring out sales tax really tough.

    2 votes

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  10. You should be able to edit forms and charts and just have the time stamp reflect that it was edited like in all other EMR systems.

    2 votes

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  11. Every service has different timelines for returning for treatment (Tox: 3-4 months, Microneedling: 4-6 weeks, Filler: 6 months to a year). Please allow us to set up reminders for individual services based on tags.

    2 votes

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  12. Similar to GHL. An embedded calendar option to place on website for easy booking would be great. the current book through calendar link is not the best and offers little customizability

    https://help.gohighlevel.com/support/solutions/48000449585

    1 vote

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  13. When a membership perk is configured as a discount with product as the category and "$" is set for the discount amount and product usage is used at checkout for the service only one product is discounted. However, if a percentage is used for the discount amount, each product is discounted.

    We would like the Dollars when configured, to behave the same as the percentage. Currently, only one product is discounted. This leaves manual discounting as the only viable option.

    1 vote

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  14. add a feature to allow prices to be set on the backend but hidden from clients during booking? Right now, we set prices to $0 to prevent price shopping, but this requires staff to manually enter the price at checkout. A solution where staff see the correct price while clients see a placeholder (e.g., “Pricing Provided at Appointment”) would save time, reduce errors, and discourage price-sensitive browsing.

    2 votes

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  15. Adding a "Text-to-Pay" feature. This would enable staff to send clients a secure payment link via SMS at the end of their service. Clients could then complete their payment directly from their mobile devices, reducing in-person wait times and improving the overall experience. (Mangomint has this)

    4 votes

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  16. 3 votes

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  17. Staff-only reminder feature to our patient scheduling system. This would allow us to set internal reminders—visible only to staff—to track tasks like follow-ups and special patient instructions.

    1 vote

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  18. I get that Boulevard is trying to transition into the Medical Spa world, but the treatment records just aren't up to speed for that. As Medspa's are now transitioning to wellness the medical bar is getting even higher.

    It doesn't have to be TouchMD but some high-end medical charting system that is recognized and accepted in the space.

    2 votes

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  19. I would like to make a request for an additional tab in client notes section such as misc, we need nsurance communication for only staff it we had a tab we can create this easily. We need medications and allergies but we also could use some misc tabs that we can create in addition

    1 vote

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  20. I would appreciate the ability to add forms and charts from the desktop/laptop

    1 vote

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