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  1. it's possible to pull an existing scheduling alert via the API but not create one. this is a beneficial route as opposed to tagging client/appts since the alert appears upon appointment creation, rather than after an appointment has already been made.

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  2. We would like an option to require staff select a referral source and collect a credit card when booking in the Dashboard

    1 vote
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  3. It would be extremely helpful to give the chart reviewing providers a notification that a new chart needs to be reviewed. Additionally, if it there were something as simple as adding a number notification onto the "schedule" box where they go to review the charts saying "3" as in 3 charts still need to be reviewed - could be shown next to the "needs review" option on the filter drop down as well.

    Sometimes charts get behind and if the reviewing provider is caught up, they will not know when something new gets submitted unless they scroll back far enough.

    1 vote
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  4. We would LOVE to be able to change the way our stylists are listed to guests when booking online. Even if we could change from most expensive to least and go the opposite would be nice from time to time. They are the ones building their books the most and I want to see if that helps get them more results:) But just having the option to have them come up differently when booking online would be AMAZING!

    1 vote
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  5. A "rate your experience" prompted question that leads to leaving a review would be great!

    1 vote
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  6. You built two beautiful things....now pls connect them. The client portal is fantastic, and so is the new attendant. The auto attendant should have the ability to have a prebuilt link in there that says, "we are away from our desk but did you know you can self-serve many issues through the client portal (insert link)"

    We alllllll want to do less work. Help us teach people how to do it for us.

    1 vote
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  7. If we are not charging a client for a service it would be nice to have a "Comp" button instead of having to go through the whole "check out" process as if we are using a card as that's the only option. I also am unable to check out a client from home without the Duo even if they have a $0 balance.

    1 vote
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  8. Currently there's a combined option for an operators to apply discounts/price adjustments on services and products. Can we separate those two? Have an option to allow for services adjustments separately, and product adjustments separately. I want to allow different levels the option to do that!

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  9. 1 vote
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  10. It is so hard to understand and I cannot understand why. It should be a very simple setup of every 100 dollars spent = x
    Whenever I have to work with it we have to call chat to explain our dollar amount set up.

    There should also be an auto-send email about loyalty points so it can be used for marketing, ie, it should talk to other things.

    It should also have an auto-enroll (if you want it) toggle. Our reception has so many boxes to tick when making a first-time apt; it's a lot.

    1 vote
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  11. Iphone integrated their tap to pay on payment softwares. But boulevard still hasn’t integrated it in their software. It would make it easier for rental stylists to do their own check out in a full salon where the access to checkout is more difficult.

    1 vote
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  12. I'd like to offer Affirm, Afterpay, Klarna, or similar for clients making larger purchases.

    1 vote
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  13. When cancelling an appointment, give the option for the notes left on the appointment cancellation to automatically copy into the client profile notes also

    1 vote
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  14. Currently there is no way to discount packages for members. These would add tremendous value to the current membership offering.

    1 vote
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  15. Put a rating category in all client profiles so we can track how many times someone has left a review for us!

    2 votes
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  16. The automatic away messages are great. It would be nice to be able to pause them or turn them off from the messages tab. Sometimes we are working after close or before open, and it is awkward to have the away message pop up in the text chain with the guest.

    1 vote
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  17. Create a full Payroll report that includes:

    Commission and tips (like current commission summary)
    Total hours from time clock report
    Bonus points for:
    Method of tracking days off in the report (official days off, not just "days not scheduled")
    area to add adjustments to pay before downloading the report. (for training, paying for discounted services, etc...)

    This one report would be almost everything needed to enter into any payroll system with some basic formatting.

    1 vote
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  18. There is some sort of bug where our audience keeps defaulting to 24 months even when we have saved a much smaller audience...its super expensive for us. We think we are sending to 600 people and it goes to 5k.

    Please update the default audience to 1 year or 0 to keep from costly sends...even if you simply forget to change it 1 year would be a better choice.

    1 vote
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  19. Specific links for Schedule page view filters so specific views could be bookmarked (e.g. Schedule view of who is working, schedule view of self for day, schedule view of self for week).

    1 vote
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  20. I want to delete or deactivate product categories. At the very least, I would like to bulk-move products from one category to another, making it easier to keep retail organized.

    2 votes
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