7462 results found
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Search Functionality during Booking an Appointment
We have a lot of services so it would be great if the client can search for the service instead of having to find it one by one. Especially if they want more than one service in different categories. It's very important for a seamless client experience.
2 votes -
Disable the "email update to client" box when adjusting or looking up an appointment
It would be helpful if we were given the chance to manually check the "appointment update email" to the client instead of it manually sending them an email or text. Sometimes we adjust timing, processing, etc on the backend which the client doesn't need to know, and if unchecked, they're getting every little update we do behind the scenes.
4 votes -
Allow a link within the automatic texting response during off hours
It would be great if we were able to allow links in our automatic texting response during off hours. Prior to BLVD, we used google voice, and we would write something along the lines of "Thanks for reaching out, but the salon is currently closed, if you're looking to book an appointment, you can do so online at www.blvd.com..." This way, it will take the client messaging the salon directly to our booking link. We also included our R+Co affiliate link to generate online product sales as well.
1 vote -
Adjusting a ticket
It would be beneficial if we were able to adjust a ticket after it has already been closed out. With my previous software, I was able to change providers, services and break up a service if two employees worked on the same person for one service.
2 votes -
Same Day Rebooking Report
I would like a report where I can see how many clients rebooked at the time of visit and what staff member rebooked them. Having this reporting data would make it easier to offer commission on rebooking and incentivize the front desk to get every client rebooked thus directly increasing business sales through future appointments booked.
1 vote -
Auto-Calculating Percentage of tip on Service only- not products
A setting for the tip to only be calculated from the total of the service and not include percentage of products sold. This way it is only suggesting a tip amount for the total of the service and not the skincare products that were added.
1 vote -
visuals on when someone is online booking an appointment slot so no accidental double booking
When a client is booking online, previous booking systems had a visual to let you know there was an online booking happening but this system does not have a way to let you know when a client is booking online for the spot you are simultaneously booking someone on the phone leading to one of the clients needing to get rescheduled, which they are never happy about no matter how innocent the issue.
1 vote -
Add individual booking widget link for each individual service provider
Need to provide a link for each individual stylist that takes clients directly to their services only.
1 vote -
Make the CREDITS tab more visible for check out.
When checking out client the CREDITS tab at the bottom needs to be highlighted to show there is a credit to be used.
1 vote -
Allow secondary phone numbers and email addresses for clients
We end up with lots of clients with two profiles. Often times they end up with a second profile because they used a secondary email or phone number to book online. Having an option to match all of these to one profile would help prevent the continued creation of these redundant profiles
1 vote -
Hello, we need to get the date of our GFE it autofill. Is this something that can be added to our client profile?
We want to be able to added the Good Faith Exam date to our client profile so it will autofill on our forms. Thank you!
1 vote -
Add chart without booking an appointment / Editing a completed chart
Being able to edit a completed chart/Being able to add a chart directly into a patients profile without booking an appointment!
1 vote -
Need to be able to get notifications for failed payments
If a client has a failed payment the business needs to receive an email and be able to pull a report of all the past due bills and payments. Crazy this is not a built in feature.
2 votes -
Allow subscribe forms to be embedded on a website
A lot of my patients have been asking me for a subscribe form to subscribe to our marketing. This would also be helpful when I go to events to have people fill out their info and check yes for subscribing to emails and sms.We need to be able to embed a marketing submission form that I can put on my website where if a client fills it out, it saves their information to boulevard so they can subscribe to our marketing.
1 vote -
Have more colors for service providers
More colors for service providers. There are only 13 colors available and we have more providers then that. So we have to repeat the color and it's very confusing when you look at the schedule. Thank you
3 votes -
Underage Client specialized rules
It would be extremely helpful if, based on a client's age, we could set special parameters for them. And when that client turns 18, the system (using the Date of Birth in their profile) can automatically turn those parameters off.
Implementation: When creating a form or chart, a toggle switch for "Underage Version", that allows you to change wording to parent/guardian signature and such, and maybe an option that forces the signature to be handwritten (thus allowing the business the verify if it looks like the parent actually signed and not the underage client). This would allow the system to…1 vote -
Log of reschedules by service provider
a report I can pull with appointments that were assigned to 1 person for a particular day, even if they were later cancelled or moved to another provider? We are trying to find the impacts of a particular provider with excessive absences.
1 vote -
Allow direct emailing templates from Boulevard platform rather than emailing from gmail
Allow direct emailing templates from Boulevard platform rather than emailing from gmail
1 vote -
I would like to submit an idea. I feel for text messaging in the med spa business is very important. But since we are starting off with
I would like to submit an idea. I feel for text messaging in the med spa business is very important, especially in such a fast paced time like today. But since we are paying for those certain amount of texts, if we happen to not use all of them, I feel it would be nice to have them rolled over. I think once a med spa gets busier, even with the rolled over usages, it'll still go over what's given in that package so it'll be a win win situation for both sides.
2 votes -
Printable client itinerary
Printable client itinerary with date and time
1 vote
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