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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7101 results found

  1. If you set up buy one get one 50% off and select the promo code it discounts both items instead of the one that is lessor. It should let us select the item or automatically select the lessor item. It's easy to forget and then it discounts both items.

    2 votes

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  2. A direct integration with Go High Level for marketing, funnels, and automations in general. Currently have a custom API and it is still extremely messy and essentially not usable.

    1 vote

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  3. We would ultimately like the option or a setting to require services on an appointment to start at the same time.

    Our business has services we offer, and we have additional services we would like clients to be able to book / add that would happen at the same time. We currently utilize Service modifiers for this, however modifiers aren't tracked in reporting. Additionally, if a client has a voucher for the service the modifier was added to - it will set the service cost to $0. This results in our needing to add a retail product to the sale…

    1 vote

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  4. make the desk top website more accessible for booking appointments and blocking times using an ipad or iphone. I am a manager and need access to everyone's schedule not just mine as I am not a provider.

    2 votes

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  5. For example, if a client want's to have the same standing appointment each Wednesday at 5pm. That way we don't have to create each appointment individually.

    1 vote

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  6. Like the product recommendations a same kind of thing underneath for services recommended for a client!

    2 votes

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  7. I would like an option to make it where they have to book in order for certain days. i.e. on Saturdays we are only here in the morning, never fails I have someone take that very last spot. Also on holidays where we are short days.

    2 votes

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  8. So we can send targeted emails to people who've purchased gift cards in the past

    2 votes

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  9. We charge a monthly fee to pause a membership at our spa. It would be amazing if a "charge fee" option popped up in the pause membership window - just like a "charge fee" option pops up if a client late cancels or no-shows. That way the client is charged a monthly "freeze fee" during the paused months and regular membership payments can resume when the pause period ends.

    1 vote

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  10. We charge a monthly fee for pausing a membership at our spa. It would be amazing if this feature could be built into the membership pause option. Just like when a client late cancels or no-shows the option for "charge fee" pops up - If we could simply click "charge fee" in the pause membership window it would be so much more automated. The member would basically be paying a membership freeze fee every month in place of their regular membership payments, and then when the pause period ends, regular membership payments should resume.

    1 vote

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  11. I would like no pricing displayed on the booking overlay for specific treatments. I don't want it to show the price, and I don't want to show zero dollars. I want it to just be blank.

    2 votes

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  12. It takes far too long to figure out where the 60+ messages are at in our thread of clients.
    We need something in place to help us be able to quickly view only the unread messages.

    1 vote

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  13. Add a weeks voucher expiration because we charge memberships every two weeks

    1 vote

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  14. I have client list data reports from Botox day that I would like to import. There currently doesn't look like there's an option to do so unless I add each client one by one. I want to be able to text and email blast that report of clients.

    1 vote

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  15. It's actually insane that Boulevard doesn't allow us to customize the Receipt Note at the TOP of the receipt. It only allows us to customize a note that is buried at the bottom. We don't want to say "thank you for your business," because we have a much more dynamic and relaxed relationship with our clients. We have had to resort to using an outside software program to allow us to send a thank you email in our own tone instead of using the thing we pay for already. Please do better!

    2 votes

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  16. We have a membership system where the client gets to "bank" dollars as store credit. When they log in, many clients gets confused with monthly benefit account credit shown as what they currently have in their wallet. PLEASE MAKE IT CLEAR THAT THE BENEFITS ARE WHAT THEY RECEIVE every month and NOT WHAT THEY CURRENTLY HAVE. Thank you!

    1 vote

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  17. why don't memberships have an end date so you can pre-select when a member's

    1 vote

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  18. Stop requiring the input of a billing zip code to charge late fees. Some clients, especially new ones, dont fill out their intake paperwork for whatever reason. This leaves the clinic unable to charge late fees without their billing zip code.

    Also, there should be a toggle to charge JUST the late fee without including tax. I want to charge $100 flat rate. In order to do so, i have to charge $92.38 to make up for the tax to get the flat rate of $100.

    1 vote

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  19. Our memberships are based around account credit so they can be used for any service. They also get one free add-on monthly. For example: a gold membership cost $85 and the client gets $100 in store credit plus one free $15 add-on. BLVD is assigning the value of the voucher as $85 and changes the price of the add-on to $85 when redeemed. Making the voucher amount editable would improve the client experience (receipts are confusing) and accounting on the backend.

    1 vote

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  20. send client forms without having to falsify an appointment. some clients add new services. some forget. it really messes up the calendar and irritates clients and staff. wasted time.

    4 votes

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