6501 results found
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Offer code rules
I am not happy with the update. Clients should not be able to book a service with an offer code after the offer is no longer applicable. This leads to upset clients and having to explain to them that just because it was booked that way, does not mean it is applicable.
1 vote -
Require bookings be back to back
We would like an option to require certain bookings be back to back. Depending on Provider or service. This way, no gaps are created in our schedule.
4 votes -
2 votes
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appointment cancellation losses report
As a spa, we are constantly looking for ways to cut costs or optimize time. there should be a report for appointment cancellations that is customizable by day/time type of apt, and how much money was lost due to the cancellation. this helps us determine what clients cancel the most, and what our reschedule/cancel fee should be. this is not new technology, many other booking sites offer much better reports than this.
2 votes -
Give us the option to send reminders for Google and Boulevard reviews!!!
Give us the option to send reminders for Google and Boulevard reviews!!!
1 vote -
Average Client Spend Should Reflect Per Day
Right now it breaks each item into an appointment rather than all the services they did at their appointment that day. So in actuality,m their spend per appointment is not correct.
1 vote -
Accommodations: Putting in saved times/prices for current clientele at prelaunch
At some point without regular prices raises, you can get boxed in by your clientele. I would like the ability at the onset to put in the accommodations, pricing and timing, of my current clients so I can immediately change my prices online for all new people.
2 of us just shifted into ownership roles and our time is even more valuable now, but jumping $100 + per color service isn't feasible for our current guests. So being able to make room for higher paying ones, while slowly passing on the current clients to stylists that fit their price point…1 vote -
Appointment Refund Workflow Improvement
When we need to refund a client due to issues like switching payment methods, the system should allow us to reopen the original appointment to check it out. Currently, we’re forced to create a second appointment just to process the checkout, which results in duplicate appointments appearing in the client’s chart.
2 votes -
Ability to see inventory on hand within product sales report
Add a column to the product sales report that shows current quantity on hand to be able to help improve ordering and enable us to keep top sellers continuously stocked.
1 vote -
Deposits are so hard to see!! Can we make them stand out if a client has paid a depsoit?
We would love paid deposits in the check out screen to stand out. My staff misses them EVERYTIME! Can we highlight or make the deposits somehow please stand out. PLEASE. It would be life changing for our salon
1 vote -
Product Add-ons for services
We would like to list products as add on for up sales when client is booking online, just like the add on services feature. For example, if they book microneedling, we would like the client to be able to select the after care kit while booking.
1 vote -
Ability to Separate Products/Packages by Client on Merged Appointments
When two or more appointments are merged—for example, when one person pays for services or products for multiple clients—all products and packages purchased during that merged appointment are automatically attributed to the paying client’s account.
It would be extremely helpful to have the ability to assign products and packages to the correct client, even within a merged appointment. This way, each client’s account accurately reflects their individual purchases, package usage, and product history, regardless of who paid.
This would make tracking product recommendations, package redemptions, and client history much more accurate and reduce confusion at future appointments.
1 vote -
Set a button to fully minimize the chat window, instead of close it.
The Help Chat window needs to be minimizable, since it covers everything. Currently there is only an Enlarge button or a Close button.
2 votes -
remove automatic requests when selecting booking times on calendar view
I wish the system could remove automatic requests when selecting booking times on calendar view
1 vote -
If patients had a credit to account
Show the account credit on the confirmation screen! When applying an account credit - the invoice total shows up on the confirmation ipad as the entire balance; it does not show the credit applied until after credit card has been inputted. It seems like a trust exercise for all.
2 votes -
changing memberships billing dates
when a client request to change their billing date, the only option is to change the next charge, but then it goes back to the original. currently, the only way to change the billing date is to cancel the membership and set it up again. this consumes too much time and energy, and angers clients.
1 vote -
Triplewhale Integration
This integration would allow Skin Pharm to obtain granular insights into prospective client behaviors on their website that is not possible today. Triplewhale would serve their marketing attribution needs.
1 vote -
Set CHARTS to expire after certain period
Similar to the recent update to FORMS, please allow CHARTS to expire after a certain period of time. This would be helpful for medspas where GFEs(Good Faith Exams) need to be redone every year. Thank you.
7 votes -
Daily Summary Reporting
Stop including vouchers and gift cards into daily summary!!!!! Our accountant has a lot of issues with pulling reports. Vouchers are being counted as sales multiple times.
1 vote -
Choose to view more than 50 products per page. We used to be able to select 100 or 200 items per page. I
We used to have the capabilities to click the arrow at the bottom of the page to choose 100 or 200 products per page. I don't want to keep flipping pages to get what I need when we have over 150 products for instance. That would only be two pages to click through.
1 vote
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