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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7183 results found

  1. Please add a feature that allows all duplicate client accounts in the system to be displayed in one consolidated list for easy review and merging.

    1 vote

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  2. When a client gets a virtual gift card it would be cool if there was integration with the duo - so they could tap to use the virtual gift card if we dont have scanners in the store

    1 vote

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  3. When someone goes to buy a package .. i want there to be a 'buy as a gift' section where they can send it to someones email with a gift card and its a package with services... not just a $ amount gift card

    1 vote

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  4. I would like to schedule send my response to clients. I can respond any time of night and schedule the message to send in morning after business hours.

    1 vote

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  5. be able to see a master price list and staff pricing

    2 votes

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  6. Ability to set 2FA at the Staff Role or Permission Group level, securing logins for users with greater access to data and business settings.

    1 vote

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  7. Ability to set 2-Factor Authentication for staff with international phone numbers (eg. The Philippines)

    1 vote

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  8. it would be great if we could filter the client notes section to see notes only from front desk staff or notes left only by service providers

    1 vote

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  9. when the service providers view their clients on the mobile app, it would be helpful if they could access the client's wallet and view the amount of remaining vouchers that a client has

    1 vote

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  10. It would be helpful to have a column indicating the person who checked the client's appt out in Ratings, as their feedback may be related to their checkout experience and would be helpful to easily identify.

    1 vote

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  11. Add a filter when searching for gift cards that is for the recipient rather than the purchasing client.

    3 votes

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  12. If the client's appointment is already confirmed, the Forms Reminder email should look different than the confirmation email. Including the subject line, it all reads like another confirmation email so clients will ignore it because they think "I've already confirmed," often times they don't think to scroll down and see that forms are missing. At the very least, the subject line should indicate the difference.

    2 votes

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  13. I need to receive a personal text alert as an owner admin when a client sends a texts to a specific location. We have 5 + locations. I need to ensure they get a response.

    1 vote

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  14. Please create an Appointment Report with actual patient names, service names, rather than patient ID and service ID. (Information without actual name is pretty much useless. )

    Aesthetic Record has this report called "Booking History" that shows all the bookings, rescheduling, and cancellation in one report, that was very useful for our operation. We don't miss their platform at all, but I think that something like that on Boulevard would be very, very helpful. Thank you for your consideration.

    1 vote

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  15. The giftcard should go on the account of the patient that the giftcard is purchased for. Or at least need to be able to transfer the giftcard to the right persons account.

    1 vote

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  16. Having a pre treatment just like Processing Time, Finishing Time, Transition, but BEFORE PLEASE!!! So when clients need numbing or lets say a client may need consulting??? it would make sense to have a way to que front desk staff where it's appropriate to double book.

    1 vote

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  17. We currently have two locations, and lots of our patients come to both. It would help with communication with the patient, and for our staff communication, if all of the texts were visible, no matter the location that the message came from.

    1 vote

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  18. My clients would like an itemized receipt for their services.

    1 vote

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  19. Have a little box or some icon on appointments that indicates that service is part of a package. This way it will be easy to see from the schedule screen.

    1 vote

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  20. If a client normally receives a monthly facial as part of their membership but isn't able to come in for 2 months, they should be able to take those 2 unused facials and upgrade to a higher level facial. For example, the membership provides a monthly Signature Facial. But, the client hasn't been to the office in 2 months. The value of the services owed equates to that of a higher valued facial (Hydrafacial for example). They should be able to "swap" the 2 unused facials and the system should be able to "pick them up" from the client's unused…

    2 votes

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    1 comment  ·  Other  ·  Admin →
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