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  1. When using the chat/help feature I have to exit out while I am helping customers. I would much rather be able to move it around. I have used this in other platforms and really liked it.

    3 votes

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  2. one person wants to pay for two different peoples appointments without having to merge clients but pay for both on one transaction. instead have to pay for both separately??

    1 vote

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    1 comment  ·  Admin →
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  3. For inventory to be categorized by brand

    1 vote

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  4. It'd be great if once the client received the reminder for their service via text they could reply with 'for which service' and they would get a text letting them know which service they booked for.

    1 vote

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  5. consultation form that includes services & retail to create a full quote for services to be preformed as well as take home retail.

    4 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  6. 8 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  7. Date ranges default to today’s date vs 3-day window

    1 vote

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  8. We have senior injectors that have a slightly higher price for injecting than our standard services. It'd be great if custom product unit prices could be added on a staff level for a service so we could easily charge at an increased rate.

    1 vote

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    Waitlisted  ·  0 comments  ·  Admin →
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  9. Sometimes we need to add a voucher on the fly for various reasons - these should generate commission like all other vouchers to ensure our staff is paid.

    2 votes

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  10. It'd be great if we could generate QR codes that load client carts after seeing a provider to allow for faster checkout during events and sales.

    1 vote

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  11. When a client is charged for a late cancellation or no show, it does not show up under the providers commission and they should still be paid for that. There's also no way to easily track who was charged to add it in manually.

    3 votes

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  12. Under client history all you can see is what appointment they had, but it would be helpful if it also showed what provider they saw for their service without having to open up the whole appointment window.

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  13. Merge appointments for the same client without having to cancel one of the original single appointments that were booked separately. Merging appointments should be an option prior to them arriving on the day of their scheduled service as well. Similar to the reschedule and cancel buttons when you select an appointment - it would be great to have a merging option as well.

    22 votes

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    Waitlisted  ·  5 comments  ·  Admin →
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  14. Automatically tag a client when a product is purchased.

    We have monthly memberships and we manually add a 'member' tag, but it would be time-saving if you could setup the products to auto tag upon purchase.

    Thank you

    1 vote

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  15. 1 vote

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  16. Have a way for the Discount Reasons/Codes to be toggled off when not in use. Then we don't have to delete and readd when they are used again. This will keep reporting accurate, so the name isn't different from the first time it was used. It will also keep the checkout drop down list cleaner and quicker for the front desk teams to find their active promo/discount.

    3 votes

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  17. We would like to set some services to only be bookable on specific days/times (at the business level, with the option of location overrides) without needing to use the resources feature as a workaround.

    2 votes

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  18. We need to be able to provide clients with their information upon request including completed forms, so it makes sense to be able to do this right from Boulevard since that's where their forms live, instead of taking several steps to download and attach them to an email separately.

    5 votes

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  19. I like the way boulevard does it in theory but no one looks at their email receipt to even click one of the happy faces, let alone leave a full review. Considering how important reviews are for service businesses, there should be a separate email AND text making it as simple as possible to leave a review. Maybe having them check their smiley face during the checkout process with an option to skip that section and then sending a follow up to leave a Facebook/google/yelp review. Either way I think it would be very valuable to give more attention and…

    4 votes

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  20. Clients purchasing gift cards accidentally create duplicate profiles due to using different information for the gift card purchase than what is on their existing client profile. It'd be great if returning clients could be encouraged to log in before purchase to curb the amount of duplicate profiles that get created.

    1 vote

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