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Ideas Hub

Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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6826 results found

  1. Push Notifications of client arrival to specific assistants

    Many of our assistants tend to help a specific stylist each day. When checking in clients, if there was an option for another employee or assistant to be notified of a clients arrival along with the notification the stylist gets, it would give the client a better experience when an assistant is there to greet them immediately to begin their service.

    This is also especially beneficial to the front of house in the event that the front desk is too busy to step away to find an assistant.

    4 votes
    0 comments  ·  Admin →
    How important is this to you?

  2. Cancellation Pop up window in emails

    At the bottom of the confirmation is says refer to our cancellation policy. Instead of going to our website when they click on it, we would like a pop up with our cancellation policy appear

    4 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  3. Alert for Completed Intake Forms

    A way to alert the front desk that a form for a client has been completed

    123 votes
    15 comments  ·  Admin →
    How important is this to you?
    Waitlisted  ·  AdminJulia Egan (Product Marketing Manager, Boulevard) responded

    Hey folks! Today we released a related feature: the schedule view.


    Accessible from either the Front Desk or Calendar views, you can select "Schedule" to view a list of any day's appointments and filter that list by the form's status. This will make it easier to see when staff or clients complete a form or chart, or who still has items outstanding. Learn more here, and we hope you enjoy!

  4. Show a checkin time.

    So we will know exactly when they arrived.

    6 votes
    0 comments  ·  Admin →
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  5. Only allow clock-ins during certain hours.

    We are finding some employees accidentally clock in from home or clock in 40 minutes before their shift and if we could set a limit that would be ideal.

    17 votes
    Waitlisted  ·  2 comments  ·  Admin →
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  6. Only allow certain privilege groups ability to move appointments

    Since we are a salon, we are finding that our employees are moving appointments to them to book themselves up or to move them to another employee. It would be nice if only certain privilege groups could do this.

    7 votes
    0 comments  ·  Admin →
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  7. Walk-in appointment alert for front desk

    1 vote
    0 comments  ·  Admin →
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  8. Report on Gratuity: Cash vs. Credit

    Need to know what tips were paid in cash vs. credit

    Currently going into the register and clicking on each order to view the details and see exactly how much gratuity was paid in cash

    6 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  9. Add Middle Name to client field

    Have a lot of clients with the same name and would appreciate having a middle name option

    3 votes
    0 comments  ·  Admin →
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  10. Add multiple number of the same service to the checkout ticket like you can add multiple of one product

    We offer nail art and don't know until after the service what needs to be charged, but instead of adding the same service multiple times, it would be nice to simply adjust the quantity of the service like we are able to adjust the quantity when selling a product

    6 votes
    0 comments  ·  Admin →
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  11. Book two services at once: Mani & Pedi

    Want clients to be able to book manicure and pedicure with two different providers at the same time to optimize available staff

    74 votes
    Waitlisted  ·  8 comments  ·  Admin →
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  12. Transactional history of gift cards

    Ability to track the transactional history of gift cards including applicable orders and remaining balances

    12 votes
    0 comments  ·  Admin →
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  13. Ability to schedule future rebill date for Paused membership status

    Currently can only pause or set a future rebill date on an Active membership. Need to ability to Pause and set a future rebill date so that business does not have to manually reactivate billing and has accurate paused/active membership data.

    7 votes
    0 comments  ·  Admin →
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  14. Auto send clients a text on their Birthdays

    Auto send clients a text on their Birthdays so client's feel like we are taking note of that info other than just placing it on their client profile for our use.

    25 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  15. Icon or Notification when people add a note to their appointment

    We are having clients add notes to their appointments when booking. For example, "Can I gift this to a friend?" or "I would like to add something else onto this appointment", etc. It would be great if a notification or icon appeared next to clients who fill this field out online since it is an option online.

    11 votes
    2 comments  ·  Admin →
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  16. Improve gift card voucher functionality to attach gift card payment type to order

    Currently, no payment type is displayed. Need to attach gift card payment type to order and display GC number within the order.

    10 votes
    0 comments  ·  Admin →
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  17. Include a filter in Membership report for "Paused

    3 votes
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  18. Granular permissions

    More refined permissions, beyond the current "Manage Business" or "Manage Location" tabs access level. They need the ability to grant permissions for specific tasks within this tab. For example, a business may want to permit a team member to manage inventory levels but restrict access to product creation, employee management, or other sensitive areas.

    This granular control would enable businesses to delegate responsibilities accurately while safeguarding critical operational aspects.

    63 votes
    Waitlisted  ·  9 comments  ·  Admin →
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  19. Remove value from gift card if refund of gift card is completed

    3 votes
    0 comments  ·  Admin →
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  20. For Multi-Location Salons - Switching back to today's date when toggling between locations

    Currently when switching between locations, if you're on a future date on the calendar and then switch to the other location, it jumps back to today's date. This is a hindrance when trying to book an appointment and you're trying to check the same date at both locations. It adds time and is annoying for the client if you have to ask them for the date a second time.

    16 votes
    Waitlisted  ·  1 comment  ·  Admin →
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