5256 results found
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range of dates for list of cancelations
we need a range of dates not one date at a time for cancelation page
1 vote -
Booking Button in Client Portal
There should be a booking button in the client portal when a client logs in to see their profile. This makes it easy for the client to see their past appointments and would help prevent clients double booking themselves. We've had clients who forgot they had prebooked their appointments and then go online to book another. If there was a booking button in the client portal, they'd see this.
1 vote -
Modify membership vs cancel and rejoin
Every time a member changes membership it is treated as a cancellation not a modification and retention. When can you change this? Cancellation numbers are not accurate because of this. We need to track REAL cancellations not ones we are forced to do to simply change their membership level.
1 vote -
Lock down client filters for marketing for franchisees
only allow marketing emails to be sent on a per location client basis. Right now Franchisees are able to send marketing emails to other locations' clients due to having access to the full client list within the dashboard.
1 vote -
The app needs to reflect when people are checked out.
The new app needs to reflect when people are checked out.
1 vote -
1 vote
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Slack integration for blvd help chat
This would be instrumental in helping businesses that have staff all over the place work together alongside Blvd in-house support. I'm thinking that the Blvd helpchat (bot or person) can communicate with the slack channels for Blvd businesses. Advantages include, does not require full instance of dashboard to ask for help, can have group chats and bring other staff in so that multiple operators can get the solutions from Helpchat without having to copy/paste and screenshot things to each other, provides service providers who never use dashboard to get a way to seek assistance on using features.
1 vote -
Bulk actions for waitlists
Hello! I'm a receptionist and it would be really helpful to be able to select multiple waitlist clients for bulk deleting and clearing up our feed, especially when it gets so bogged down, opening the waitlist can cause chrome to crash when it's overloaded. Also our clients aren't able to select "first available" as an option for date and time and this causes them to have to create several waitlist profiles which only further bogs down our system. Thank you!
2 votes -
"Skip First Term Voucher" to be a membership setting rather than at checkout
All memberships sold at the business should be skipping the first term voucher, so manually checking this at each sale leaves too much room for error and potential revenue lost if giving a voucher away accidentally. Having the ability to indicate that any time X membership is sold, the first term voucher should be skipped, would be extremely helpful
1 vote -
late cancellation/ no show appointment with no card on file
there should be a way to track if they owe money for an appointment they late cancelled or no showed and the card on file declined or wasnt present. like a negative account balance where in order to book there account must be brought up to date first.
2 votes -
Improved form templates
Client forms for med spas should be provided and the editing/creation more robust. Other med spa software provides hundreds of forms. AmSpa has available forms that would be great to have access to here: https://americanmedspa.org/medspaforms
1 vote -
Purchase orders -access within privilege groups
Many of my staff members (in different privilege groups) are capable of completing a purchase order upon receiving inventory. But I don't necessarily want them to have access to all the tabs under "Manage Location", especially Billing and Staff Schedules. Please allow extra flexibility in assigning access for privilege groups.
1 vote -
Photo Library for Marketing Suite
Can't create a library of images so I have to upload everything every time I create a new email
1 vote -
Bug: The calendar view on mobile when you select a day does not update properly
On the iOS application, when you go to calendar view and select sepicific days in the future it does not select the proper day it will select the same day but the previous week.
1 vote -
For appointments/calendar viewing some neutral colors would be nice (nudes, peaches, mauve, purple grey, etc.)
For appointments/calendar viewing some neutral colors would be nice (nudes, peaches, mauve, purple grey, etc.)
1 vote -
2 votes
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Enable photo sharing from patient end via BLVD messaging
We would like to be able to send instruction cards or treatment cards via BLVD messaging. Being able to send via messaging with client ensures simple communication.
1 vote -
automatic log out
If a user logs into a new device it will be logged off its previous device excluding mobile devices.
2 votes -
3 votes
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View forms on clients end after completion
The business wants/ need the clients to be able to see and access completed forms from within the client portal. As of right now, forms can only be submitted.
3 votes
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