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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7449 results found

  1. Customization for a specific commission % on a specific product is needed. I would like the ability to set product ABC at 10% commission, but product XYZ at 15% commission for example.

    1 vote

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  2. When printing a chart, the formatting disappears.
    Taking the time to format a document (or using a formatted 'phrase' ) only for it to condense into essentially a run-on sentence is not appropriate for documentation.

    6 votes

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  3. Indicate time as well of appt under history tab and the actual services done upon checkout to be more accurate under history tab. Lots of time, services are added on/changed. The history tab is a better snapshot than having to click into the actual date and viewing order. Also, seeing the last time history helps us schedule out when we are offering future visit times.

    2 votes

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  4. With the lack or internal notes/messages, sending requests outside the dashboard (ex: via email) would need a searchable account ID to remain HIPPA-compliant

    5 votes

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  5. Ability to message/ add notes/ set reminder/or highlight a task from provider-to-provider.

    7 votes

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  6. It would be great to have more flexibility with vouchers for memberships. For example, if a client gets 1 Classic Facial every month as one of their membership perks, but they want to upgrade to a Hydrafacial, we should be able to book the HF and still apply the classic facial voucher to the service. So that way, whatever the balance is, that is all they would pay for. Finding a work around for this has been challenging and very time consuming.
    Additionally, it would be nice to offer a perk that is only good once, instead of monthly. For…

    2 votes

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  7. I would love to see a waitlist number indicator on the dashboard that reflects ALL dates, not just the current date. I don't think about checking the waitlist because it says (0) so I automatically think there is no one on the waitlist. I have to go in and clear that filter for all waitlist clients to appear. If we are waiting until the day of a current waitlist client, it's too late. We stay booked up and day of openings are pretty rare.

    2 votes

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  8. when creating a new service, it would be much easier to be able to select the forms or charts that need to be attached to it from that screen instead of going out of it, finding the forms/charts individually, and having to go into each one and select the new service.

    2 votes

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  9. When building a form/chart.
    -First supply the text: title and options, then choose the format: multiple choice, dropdown, or checklist.
    -Copy & Paste- the copy should appear directly beside or below, NOT at the bottom of the document.

    5 votes

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  10. We need alerts and notifications on the dashboard when appointments are canceled by clients (similar to the ones we receive for online bookings). Currently we are only receiving them via email or on the schedule cancellations dashboard but it doesn't pop up, we have to proactively check to find out.

    2 votes

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  11. Would like memberships to freeze when in a paused status.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  12. Self explanatory - Many places pay a flat rate per procedure for commission versus a % - i.e. hourly + $25 per hydrafacial etc.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  13. Self explanatory in question. You can put in compensation for everything other than what an employees hourly rate is even though they're on the clock. If they're on the clock, most likely they are receiving an hourly wage in addition to commission.

    2 votes

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    0 comments  ·  Other  ·  Admin →
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  14. Add a pronunciation field for client names

    3 votes

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  15. Hello,

    I have already brought this up in the past and I am not sure if there is any updates on this matter. But I would really like the reviews that are 4 stars or more go directly to google as this is what my old software did. I do not really care about them going on our boulevard site. It does not benefit us like google does.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  16. Under Manage for location Manager should not automatically have access to modify business details and other staff detail settings. There should be an option to restrict this.

    1 vote

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  17. I recommend removing the option to grant location manager authority to modify staff settings, location etc. under manage -

    1 vote

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  18. It would be helpful if access to edit Forms & Charts could be controlled within the Manage Permissions section. Right now, this is only available in Settings, which prevents non-admin users from managing it.

    1 vote

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    1 comment  ·  Forms & Charts  ·  Admin →
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  19. Please add a “View Current Day Only” permission under the Appointment section. When enabled, employees would only be able to view and create appointments for the current day, and would be restricted from accessing other dates.

    1 vote

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  20. Allow all reports, especially COMMISSION & SALE reports to be filtered by Payment Method.

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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