7187 results found
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Online Booking Logic: Reserve % For Specific Services
Would like the booking flow to possess the ability to enforce logic such as reserving a percentage of appointments per day for new customers or certain services. Currently, resource blocking is still a very manual process.
1 vote -
prepaid product units directly to a client's wallet
I would like to be able to add prepaid product units directly to a client's wallet. There needs to be more ways to add credits with notes into a patient's account.
1 vote -
Ability to set the Pencil as the default tool in photo markup when using an Apple Pencil
Allow for charts to have a preset tool (eg. pencil or pin) that is defaulted to when the chart is open so the provider can begin marking up the chart immediately without needing to first select their preferred tool.
1 vote -
Having a drag and drop opportunity into the files would be great
Having the ability to drag and drop files into the files section would be very helpful
1 vote -
Select specific voucher to be redeemed at checkout
Ability to differentiate voucher type at checkout and select which voucher to redeem (package vs. membership).
1 vote -
Ability to Limit the Number of Packages Sold
Many businesses—ours included—run promotional packages that are intended to be limited-quantity offers. Currently, Boulevard allows expiration dates for packages but does not allow us to cap how many times a package can be sold.
Having the ability to set a maximum number of package sales (e.g., “only 10 available”) would create urgency, support scarcity-based marketing, and help us manage inventory and demand during promotions. This is especially important for high-value seasonal offers and limited-run services.
We would love the option to specify a total number of units available per package, after which the package can no longer be purchased.
2 votes -
Client Reschedule Open Across Providers
Currently, clients can only reschedule their appointments with the provider they're currently booked with. This can severely limit the options they see and cause them to cancel instead. This is a big hinderance to retention/revenue, especially with a business not based in provider-request specific booking.
1 vote -
some sort of way to identify chart not completed or started for providers from homepage
Flag charts that still need to be completed by providers rather than having to manually check each chart.
1 vote -
forms
We need the possibility to have the form in different languages, the idea is that boulevard used a translation service. could be integrating Ai or at least give us the option to create the form in English and create another one in other language, and the customer have the availability of switching languages. This last idea is is better so we ensure that the transaction is correct.
1 vote -
additional appointment reminders
We need appointment reminders further out than 5 DAYS.
We rebook our clients out for months in advance. Clients will book just to be on the books, but then frequently at the latest reminder that Boulevard allows—the client gets a 5 day reminder, realize they have a conflict and cancel. This really doesn't give us enough time to get those slots rebooked and costs us money.
We need the ability to push at least one ADDITIONAL notification out to 10-14 days.
We do have enterprise so I was able to create a workaround using zapier and doing an API call…
1 vote -
Unread messages should be listed at the top of the message center
All unread messages should automatically be listed at the top. If a marketing message is sent and there are unread messages they get lost in the shuffle.
1 vote -
Tracking half syringe
There should be the ability to track half syringes or start quantites at 0.5ml
2 votes -
Ability to have specific member vs. non-member pricing for every service
It would be great if you could add a 'default member price' option next to the 'default price' that is on the service details page. We have specific pricing we want our members to pay, but the membership perk options aren't allowing us the flexibility we need.
1 vote -
Suggestion
When I am trying to send a new MESSAGE to a new customer, the NOTE box is highlighted instead of the SEARCH box for a name.
Can you please change it so that managers can find customers more quickly and send the message?1 vote -
Traceability enhancement
For medspas ability to track lot numbers and expirations so we know which inventory products we are pulling from
2 votes -
Make it so you can assign a staff to a client so you don't have to add them as the seller of products every time.
Allow the system to assign a staff member automatically to their client for retail sales. If I do the service it's my retail sale.
1 vote -
"charge and collect gratuity" option when checking out using account credits
I noticed the "charge and collect gratuity" option will pop up at check out for basically all payment methods (card, voucher redemption, etc), but when checking a client out using their account credits, that option does not pop up (it only says "charge"). As long as there is an external iPad connected during check-out, the "charge and collect gratuity" option should pop up for ALL check-outs the same.
2 votes -
Configurable email and SMS times for when automated campaigns and one-time blasts are sent.
Ability to set a specific time for when automated campaign and blast emails and texts are sent out to clients. Ideally, these would be based on location time zones for clients receiving the messages.
1 vote -
Offer code Redemption with new client and sales attached
We need a report to run the business appropriately. We want to know what offers are working! If an offer code is used we want to know if it was a new client or existing client and the revenue tied to the transaction where the offer code was used
1 vote -
Ability to schedule an appointment with processing time over a time block
Allows for clients to book an appointment where the processing time of their service can overlap with time blocks on a staff member's calendar, rather than only times with room for the processing time before or after the time block.
1 vote
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