7449 results found
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Report of all drafted and saved POs across all locations
POs only appear in the inventory adjustment report as received products when they are completed. it is not possible to see all POs that are in draft or saved status waiting to be received. When corporate orders on behalf of all locations, this can be very time consuming depending on the number of locs and suppliers. Having a single report to reference all outstanding orders would be a great solution and save admin time.
1 vote -
Reducing duplicates by requiring both email and phone number
Reducing duplicates by requiring both email and phone number for online booking. People use different email addresses (work email or personal) to book online. If a person uses an email address that's not been used before it will create a new client ID. Online booking should require both email and phone number, this way the phone number would still match an account in the database and not create a new client ID.
1 vote -
Manage > Membership Plans Toggles to Enable Plans
Currently, each membership plan needs to be clicked into in order to activate it at the location level. It would be much easier to toggle them from the membership list similar to how we can do so in Services and Products
1 vote -
Inactivity Timeout Specific to Provider
It would be helpful to be able to customize inactivity timeouts per individual employee. We had it set to 5 minutes due to the fact that we have 4 guest relations desks and there were issues with employees stepping away without logging out. We've now run into the issue where providers are charting, it times out, and they lose all of their notes.. It would be nice to set provider's timeouts longer than guest relations'.
1 vote -
1 vote
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Message Inbox
There needs to be a way filter text messages. We have auto messaged turned on for marketing, help fill our books when low, we miss you, etc. these are automated and go out in huge batches. Several times, we miss a clients response because it gets pushed to the bottom, if we could filter the messages this would help a lot as things wouldn't get lost.
1 vote -
The ability to remove a voucher at checkout at time of package purchase
Instead of having to complete 2 orders the ability to redeem a voucher at time of purchase. 95% of clients buying a package that day are in store to redeem one voucher.
1 vote -
Allow managers/owners/supervisors to assign tasks to staff
I need a way to set "tasks" with deadlines for staff. For example, follow up with Jane Doe regarding laser package. These tasks should not show or disrupt their booking calendar.
1 vote -
Audit Log: Specific Staff Profile Updates
it would bbe helpful to be able to audit changes to specific fields within the staff profile, such as:
- who changed staff role and when
- who changed "bookable online" and when
- who changed service assignments1 vote -
I would like to see tracking of how and when patients are confirming their appointments. If patient is confirming via email I need that info
TRACKING OF PATIENT APPOINTMENT-ALL ASPECTS OF IT INCLUDING ONLINE BOOKINGS, CANCELLING, RESCHEDULING, CONFIRMING, CHECKING IN/OUT-ALL OF IT NEEDS TO BE ACCESSIBLE TO ADMIN. I DO NOT WISH TO GO THROUGH ENGINEERS TO BE ABLE TO OBTAIN THIS INFORMATION. AS A PRACTICE IT IS VERY DISTRUPTIVE, TIME CONSUMING AND A FINANCIAL HIT WHEN WE DO NOT HAVE THIS INFORMATION READILY AVAILABLE TO US. PLEASE SEE CONVO WITH MEGAN ON 3/16/26 FOR REFERENCE. WE WOULD LIKE A SOLUTION TO THIS PROBLEM ASAP
1 vote -
Ability to Reopen Ticket After Refund
Sometimes we accidentally select the wrong checkout option. For example, under “Other” payments we may use Alle points and forget to switch the payment type when charging the remaining balance. This results in the entire transaction being checked out under “Other,” and we then have to refund the payment and redo it.
Currently, the only way to recharge the client is to create a new appointment, which adds unnecessary steps and makes it look like the client came twice. It would be helpful if, after refunding the original ticket, there were an option to reopen the encounter so we could…
4 votes -
Beauty Bank Tox Discount (Or anything sold through the product category)
When giving a dollar amount discount for tox sales - the discount does not multiply with the number of units. ie: We give $3 per unit. A client buys 50 units, their discount is $150 - but the feature does not do the multiplication. It leaves the discount at $3. So we have to go in and autocalculate the discount (or we have a seperate line item at the discounted rate but then that does not show the client the amount they saved).
1 vote -
sms text charges
Most platforms don't charge for sms text-why are we charged exorbitant fees on top of the high price of this platform? This makes me consider leaving BVD. We are consistently getting messages to "send text blasts" to clients-it can cost hundreds of dollars. When will BVD address his? There have been so many posts about SMS text charges.
2 votes -
Allow custom DOLLAR AMOUNTS (not percentages ) for tips - 3 options with dollar amounts (like $5, $10, $15)
Allow for 3 dollar amounts to show as custom tip amounts. Thank you!
1 vote -
Barcode scanning for product entry
Barcode scanning to add new products would be extremely helpful and would maintain consistency and help eliminate associate errors. Manual entry is not efficient and very time consuming especially when adding a new product line.
2 votes -
We need to be able to add vouchers to a client's wallet for products. We sell packages that include two or three services and a product.
We can only add vouchers for services but need to be able to do it for products as well because we often sell packages that have two or three services and some products but have no way of adding the credits to the wallet to ring out the product correctly. We can only add credit in dollars to their wallet but there is no way to note what that money is for. Please add this feature.
1 vote -
Allowing only certain services on certain days for providers that split days
To be able to select certain services for certain days for when a provider wants to split their schedule between service types.
1 vote -
email notification of texts
I would like to get an email notification when a client texts the business number so that if I'm not at the computer I can log on and respond sooner.
2 votes -
Add a "seller" section at checkout for services so we can track productivity without toggling on gratuity.
Add a "seller" section at checkout for services so we can track productivity without toggling on gratuity.
1 vote -
Client notes on popup in calendar.
Have certain client notes show up on the popup when you click on their appointment.
1 vote
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