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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7449 results found

  1. when a client books online and pays a deposit that account credit should automatically show up when checking out

    1 vote

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  2. SKINNEY MedSpa would like to isolate online sales, and remove them from location reporting.

    1 vote

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  3. I would like to see messages on the mobile app so my team and I can message and receive messages from clients without texting and giving out our personal phone number.

    2 votes

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  4. Ability to grant an additional reward to an existing client when their referred friend signs up for a membership.

    1 vote

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  5. Businesses would like the ability to change the language contained in the Referral Program emails to the existing client.

    1 vote

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  6. Is there a way to have a list of all charts that need review or forms rather than checking day by day...this gets tedious and does not tell me if there is a form i missed for review as the medical director. 215-266-2903 is my direct line for questions or concerns

    2 votes

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  7. We would like to receive real time feedback during the check out process asking clients for a rating 0-10 on how likely they are to recommend our business to a friend. Review/confirm checkout > Leave optional tip > leave rating > completed checkout.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  8. There’s no way to expire gift cards. For example the system should allow us to put in our states guidelines and the gift cards automatically expire…

    3 votes

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    1 comment  ·  Other  ·  Admin →
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  9. When clients book inside of business confirmation period, the appointment should automatically be confirmed. There's no reason for us to have to manually go in and have to confirm the appointment if it's within the 48 or 72-hour time frame.

    1 vote

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  10. Please allow for CUSTOM PACKAGE PRICING for members (for each tier or membership type). It is offered by Aesthetic Record and other med spa EMR. Thank you!

    1 vote

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  11. 2 votes

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  12. Make it so that the system calculates the change that is due back to the client when paying.

    1 vote

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  13. Currently services, staff, clients - all report filtering options will only populate a given service, staff, client if that person/thing falls into the selected timeframe. For example when running a package sales report, we cannot filter by all 5 of our chosen packages unless we have sold all 5 in that timeframe. We want the filters to be static so that we can select the services we want to see even if they haven't been sold in that timeframe.

    1 vote

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  14. It would be helpful to omit available openings with certain staff for clients who do not prefer to see them, where they don't need to request a specific provider and can select first available without worrying about being booked with staff they do not wish to see.

    1 vote

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  15. Allow merge tags in the subject line of emails

    1 vote

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  16. It is so inconvenient that you can not copy a gift card number or identification from a client's wallet and paste when checking a client out.

    3 votes

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  17. Admins should be able to see business level reporting in the professional app rather than be limited to their own numbers the way other staff are.

    2 votes

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  18. 2 votes

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  19. we accept checks, and each month when i balance reports, I need to filter through all "other" method charges, and list out the checks. Could checks be included as an optional payment method?

    1 vote

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  20. Would like to have the option to have multiple emails in place for the location email this way, the emails in places can receive appointment cancellation emails. Allowing for additional clarity for multiple users of the business.

    1 vote

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