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  1. This feature would give us the ability to customize the security logout timings by employee and not only for everyone as a whole.

    It's important for our front desk girls to have a shorter time as they are constantly up and down from their desks and we don't want mistakes to be made under the wrong name.

    For providers, they all have their own iPads and chart during their consultations/appointments. Sometimes they forget to press the save draft button on their EHR notes and the notes delete when it force logs them out.

    2 votes

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  2. Need to be able to identify when a provide is only available for virtual appointments

    1 vote

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  3. We would like the ability to set up different Referral Program Versions- each that offer different discount options.

    3 votes

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  4. Need the ability to send the membership cancellation email for the cancellation date not time it is cancelled. Memberships are cancelled at time they are sold since there is not an option to preset only a 12 month membership term and clients get confused when receiving cancellation email so early.

    1 vote

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  5. The new review process is an amazing edition! It would be perfect if the context was customizable, both email and text. A personal message really adds that extra touch.

    4 votes

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  6. don't let the same customer receive a review request every appointment. We have clients who come multiple times a week. 1x per 3 months is good.

    6 votes

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  7. All of the SMS additions that are finally coming out have been very much anticipated and I’m happy to see them, however with every one of these “new features” comes a hefty price tag to use them.
    If we want to use the text receipts and now the new text for review feature we’ll officially be spending more on texts than we are on BLVD itself. It’s costing us $200 a month just to have confirmations and reminders sent out. For the price point of BLVD to only receive 250 "Free" texts is a bit restrictive in 2024. Every other…

    15 votes

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  8. My staff cant even upload a profile picture in the app!!

    3 votes

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  9. Clients should have the ability to put a credit card on file at the same time they are completing electronic forms. It would be great if you could make this a part of that task.

    2 votes

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  10. In its current state, it appears that the medical director must individually click on each date to determine if there are charts requiring review or sign-off. This workflow presents a challenge. Platforms like Aesthetic Record streamline this process by enabling providers to directly send completed charts to the medical director for review, simplifying their responsibilities. Requiring the medical director to manually review each day’s records adds unnecessary complexity, particularly given the demanding schedules of both the providers and the medical director.

    To address this inefficiency, could a new feature or link be implemented that allows providers to send the providers…

    9 votes

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  11. We need a 2nd line solely for marketing. It is confusing guests with messages and promos plus some said STOP to the marketing and turned everything off. Auto messages fail then and they get annoyed. May be best to have a dedicated marketing text line (that is also 2 way BTW).

    2 votes

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  12. It would be nice if our customers could have a gift receipt with their purchase In the case that the receiver of the gift wants to return/ exchange an item, they could do so.

    2 votes

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  13. A report that shows the name of our services, the price of our services and the cost of goods per service

    Report Data:
    Service Name
    Columns:
    Default price (services)
    Business Charges
    Cost Value

    1 vote

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  14. I create a database and Google Sheets reports of all new patients and use Zapier to feed this information from BLVD. I would like to see Customer's Address, Provider, First Sale and Referral Source added to fields that can be exported. Thank you.

    1 vote

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  15. We need a feature to allow clients to see their photos in their portal. Clients like to see and track their progress this would be nice, so that they can view this without coming into office to see these.

    4 votes

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  16. Once the Referral Program is activated, "Another client" ceases to exist as an option for Referral under a clients contact information. This may and has resulted in the inability to later manually edit / add another Client as a referring party when the Client who was referred pre exists as a client with completed appointments.

    We would like for "Another Client" To remain as an option even if the Referral Program is active.

    3 votes

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  17. For every SKU, a URL points to online pricing for external vendors/sites to maintain competitive edge and retain client purchasing behavior.

    2 votes

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  18. we currently have to manually move account credit between two guests who want to pay seperately but booked together. there is no easy way to transfer their deposit and we must manually do it on our end, hit refresh multiple times and do a lot math

    4 votes

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  19. If a guest makes a profile online and adds themselves to our waitlist but then cancels, that does not show up on their profile and now we're left wondering why the guest has a profile if they've never been here. Please add all history to client profiles, even if it shows as "canceled"

    5 votes

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  20. We have an automatic 18% gratuity, but online booking allows guests to enter a custom amount. This creates confusion and issues at checkout when we remind them of our auto gratuity policy and they respond with "well why was I able to customize it online then?"

    3 votes

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