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Ideas Hub

Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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6720 results found

  1. higher amount gift cards! having a max of $500 does NOT work for us! pls help

    the business owner should be able to choose the limits to sell for gift cards most med spas $500 is not even close to ideal. i would like our limit set at $10,000.00

    1 vote
    1 comment  ·  Other  ·  Admin →
    How important is this to you?

  2. online booking for couples massage

    What is a easier way for our clients to book a couples massage in a way that wont confused them and the appointment shows up as two then just one appointment.

    3 votes
    0 comments  ·  Appointment management  ·  Admin →
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  3. We need a way for clients and businesses to be able to book couples massages-Same room with 2 service providers at the same time

    What is a easier way for our clients to book their couples massage through the online booking system more clearly and organized, without confusing them.

    3 votes
    0 comments  ·  Appointment management  ·  Admin →
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  4. Birthday Icon

    Add a birthday icon in Boulevard's Front Desk and calendar views to remind staff to wish the client "Happy Birthday" when they present for service(s) on their special day.

    6 votes
    0 comments  ·  Client experience (online booking, portal, etc)  ·  Admin →
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  5. clients have multiple services and paying for multiple people they want to confirm the bill before paying on the DUO

    on the DUO have the list of the services person is paying for so they can confirm the check out is correct before putting their card in

    1 vote
    0 comments  ·  Client experience (online booking, portal, etc)  ·  Admin →
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  6. Default to First Available in online booking, then allow choosing a specific provider

    We, too end up with confusion about online booking. People select a provider without realizing "First available" is an option, then they are locked out from seeing many potential appointments. I think it should default to First Available, and then have the option to choose a specific person.

    1 vote
    0 comments  ·  Admin →
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  7. Customize which services can be included in group appointments or individual appointments

    You should be able to customize which things show up in "Individual Appointments" and "Group Appointments" For instance, for something like couples massage I do not want to show up in individual appointments...but I can't customize that

    2 votes
    0 comments  ·  Client experience (online booking, portal, etc)  ·  Admin →
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  8. Online booking Date-first flow: choose a date to view available providers

    show all available providers at the time of a desired appointment

    2 votes
    0 comments  ·  Admin →
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  9. Online booking: Show dates and times first, then pick a stylist

    want to show more options to clients based on appointment slot instead of a provider's availability

    1 vote
    0 comments  ·  Client experience (online booking, portal, etc)  ·  Admin →
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  10. Make cart editing easier in online booking

    Agreed, i have so many clients calling because they said they have to many things in their cart and are unable to delete it. Please make the menu a little less confusion

    4 votes
    0 comments  ·  Client experience (online booking, portal, etc)  ·  Admin →
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  11. Clear display of appointment date in booking confirmation email

    I had a client ask if it were possible to display the date of the booked appointment at the beginning of the subject line in the email confirmation. Otherwise, it looks like a bunch of the same emails at a glance when booking multiple appointments at a time. This would help the client see their appointment dates quickly, without having to click on a bunch of different emails.

    2 votes
    0 comments  ·  Client experience (online booking, portal, etc)  ·  Admin →
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  12. Create more than 1000 characters for dot phrases for charting

    Create more than 1000 characters for dot phrases for charting, many of our medical aesthetic treatment charts require more than 1000 characters

    6 votes
    1 comment  ·  Forms & Charts  ·  Admin →
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  13. Product set orders

    It would be great to be able to create essentially an "order set" when we have a typical group of products we sell as a package that we can edit. Like if I type in "pre-treatment kit" it automatically adds all the products contained in that kit to checkout. But the ability to edit once they're added is helpful in case, say, I swap out one cleanser for another.

    1 vote
    0 comments  ·  Point of sale / Register / Checkout / Orders  ·  Admin →
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  14. phrases should also be able to be used in messages to clients. Not just in charts.

    phrases should also be able to be used in messages to clients. Not just in charts.

    1 vote
    0 comments  ·  Marketing and Messaging  ·  Admin →
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  15. Award referral credit based on number of clients, rather than orders

    Currently, referral credit is awarded based on individual orders so if two clients are combined into one order, the referring client will only receive credit for one client. Clients should receive credit for all clients, regardless of if the new clients appointments were combined into one order.

    1 vote
    0 comments  ·  Other  ·  Admin →
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  16. Reporting for KPIs needs to be better.

    I need a report that sorts out detailed line items in a summary so that I can organize my income into Quickbooks. This also needs the ability to toggle on/off payment types so that I am getting the numbers for Credit Card Purchases, Checks, Cash, Account Balance.

    The Purpose is so when Boulevard pays out the credit cards sales, I can sort those payments into the respective category of sales in quickbooks.

    When business owners take their data to the bank, the real data is coming from Quickbooks with all the payroll fees, expenses, and over all cash flow. Being…

    4 votes
    0 comments  ·  Reporting  ·  Admin →
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  17. Ability to send pictures via text

    2 votes
    0 comments  ·  Marketing and Messaging  ·  Admin →
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  18. Ability to send pics via text

    2 votes
    0 comments  ·  Marketing and Messaging  ·  Admin →
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  19. same time service bookings

    allow clients the ability to book same time services with two providers . when an add-on is added with main service. example: (ex: manicure and pedicure) and give user friendly availabilities for available service providers.

    1 vote
    0 comments  ·  Client experience (online booking, portal, etc)  ·  Admin →
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  20. Show all reschedules in appointment history

    Rescheduled appointments need to be recorded and displayed in appointment history. Not just cancellations. If a client reschedules 10 times, it doesn't show anything. This is very pertinent information. From a booking standpoint, a reschedule is still a cancellation of that time slot.

    3 votes
    0 comments  ·  Appointment management  ·  Admin →
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