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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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6720 results found

  1. Dont save same credit card multiple times

    The system should alert if the card being scanned is already on file. Sometimes client will have the same credit card saved multiple times on their profile.

    4 votes
    0 comments  ·  Point of sale / Register / Checkout / Orders  ·  Admin →
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  2. Change wording to a rescheduled appt text to indicate it's a change to an appointment

    Currently, a change to an appointment will send to the client with the exact same verbiage as an initial booking. This causes confusion for clients who may mistakenly think a duplicate appt was made in error (before they click through into the client portal details).
    Slightly changing verbiage to indicate that a date/time has moved rather than a brand new appt text would help differentiate which is a new appt and which is a change.

    2 votes
    0 comments  ·  Client experience (online booking, portal, etc)  ·  Admin →
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  3. Incomplete charts filter

    There needs to be a filter or way to search for incomplete charts that a provider may have missed without having to search through each client's record. A filter that mass populates incomplete charts.

    3 votes
    0 comments  ·  Forms & Charts  ·  Admin →
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  4. Modifiers Assignable to Staff

    Make modifiers assignable to staff to limit which staff can perform which modifier.

    1 vote
    0 comments  ·  Appointment management  ·  Admin →
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  5. Make Modifiers Assignable to Staff

    In order to utilize the modifiers we need to be able to select which staff are able to do which modifier.

    1 vote
    0 comments  ·  Client experience (online booking, portal, etc)  ·  Admin →
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  6. Pop up alerts when double booking a resource...NOT MOBILE & using "SELECT TIME ON SCHDULE"

    There is apparently a huge request that Pop up alerts come up when appts are being double booked when using the "select time on schedule" button. The resource is being attached to the service, so why can't it tell us when that resource is being used already?

    2 votes
    1 comment  ·  Appointment management  ·  Admin →
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  7. Ability to apply discounts to a client's account based on status - eg. "employee", "friends and family"

    The option to add discounts to client profiles, based on their relationship to the business. These would be toggled on until toggled off or removed and would auto-apply online or in-person.

    2 votes
    0 comments  ·  Point of sale / Register / Checkout / Orders  ·  Admin →
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  8. provider tasks

    There needs to be a way to assign tasks to providers. If a provider needs their nurse or assistant to call in a medication for a pt, there should be a way to the provider to assign that task to the nurses profile.

    1 vote
    0 comments  ·  Other  ·  Admin →
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  9. mportant Setup Note: Don't go through the standard dedicated phone number creation process in your dashboard, as this would create a new num

    On the administrative side under Manage Business- Forms and Charts it would be nice if I could have my Forms and Charts alphabetized. If we drag-and-drop functionality for reordering forms and charts. Please

    1 vote
    0 comments  ·  Forms & Charts  ·  Admin →
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  10. Have a way of logging client reschedules, especially within 24 hrs.

    we charge half the service price for clients cancelling or rescheduling within 24 hrs. so it would help if there was a way to view if the client rescheduled in the 24 hrs of their originally scheduled appointment.

    1 vote
    0 comments  ·  Appointment management  ·  Admin →
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  11. High level view of all service details settings across the business

    Its very manual to go into each location, then each service or staff to understand who is assigned to which services. At over 100 locations, this becomes very overwhelming. It would be very impactful to have an admin view of who is assigned to services, which services are bookable online, which are even active at what locations, etc.

    2 votes
    0 comments  ·  Catalog creation and management  ·  Admin →
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  12. Add-On integrated into the appointment vs. another 15 minute spot

    It would be great if add-on's could be shown on the appointment it's attached to vs. adding an extra 15 mins on the schedule. Even when the add on is marked as no extra time, it still blocks the next 15 mins on the schedule. An icon like a + or something to that effect is all that's needed.

    1 vote
    0 comments  ·  Appointment management  ·  Admin →
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  13. reminder to book for members

    Would like to see a marketing feature that will automatically send members a reminder to book based on the type of membership. Each membership will need to be setup in a way the reminder goes out at different time frames.

    3 votes
    0 comments  ·  Marketing and Messaging  ·  Admin →
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  14. Review for the products

    We would like to add the options to send our clients the notifications to rate not just a services , but our products as well , and if its possible for that clients, who had experienced it more then 1 month from date of purchase

    2 votes
    0 comments  ·  Client experience (online booking, portal, etc)  ·  Admin →
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  15. giftable membership vouchers

    Allow option to make membership vouchers giftable. This is a great way for members to refer a friend. Currently we use a very clunky work around to make this happen. Also still needing to be able to add products to membership.

    1 vote
    0 comments  ·  Point of sale / Register / Checkout / Orders  ·  Admin →
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  16. Allow customers to type "C" to confirm their appointment through text

    Please allow customers to type "C" to confirm their appointment in addition to "yes" and all the other responses you accept.

    Boulevard does a great job of accepting all kinds of responses from customers.

    According to Billie the AI chat bot, the system accepts these confirmation responses: y, ya, yas, ye, yep, yes, yu, yus, yuss, yass, yess, yep, yup, sure, sure thing, see you, see you then, excited, so excited, and confirm.

    However we also have customers typing in "C" to confirm since other booking systems work that way. Allowing this as a response to confirm their appointment would…

    1 vote
    0 comments  ·  Client experience (online booking, portal, etc)  ·  Admin →
    How important is this to you?

  17. Automated, custom message sent to No Show/Late Cancel clients

    Ability to automatically trigger a customized email and/or text message to clients when they late cancel or no show to their appointment to reiterate the cancellation policy and inform them how to properly communicate last minute missed appointments to the business.

    2 votes
    0 comments  ·  Appointment management  ·  Admin →
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  18. Inventory depletion based on appt type. Every IV infusion I do should deplete 1 IV bag, co-band, alcohol swab, etc.

    We should be able to have inventory depleted per appointment type. Every IV infusion I do should deplete 1 IV bag, co-band, alcohol swab, etc. The client should not be able to remove that modifier at checkout because it would mess up my inventory count.

    2 votes
    0 comments  ·  Other  ·  Admin →
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  19. Block time on device resource Calendar

    Need to be able to block of time on resource calendar for specific devices. When a device is in repair or maintenance it cannot be booked.

    3 votes
    1 comment  ·  Appointment management  ·  Admin →
    How important is this to you?

  20. Camera Grid & Alignment Templates for Consistent Photos

    Add camera grids and face alignment templates (like RXPhoto) so photos can be lined up the same way every time. This would allow consistent before/after pictures with preset angles (front, profile, 45°) and make comparisons more accurate.

    5 votes
    0 comments  ·  Forms & Charts  ·  Admin →
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