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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7133 results found

  1. If a client needs to move their appointment on the same day I would like a notification. I can't check the schedule while I'm in service so I would like a text notification. Technically they cancelled, but we do a courtesy for first time clients and don't charge so it ends up being rescheduled instead of cancelled.

    3 votes

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  2. This ability would allow the front desk staff to quickly reference and monitor the number of members they have in each status category, and take action when and however needed.

    2 votes

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  3. Businesses need the ability to purge a client's data from their records to comply with with data privacy requests.

    2 votes

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  4. Ability to include a Merge Tag in Phrases (ex. Client Name)

    2 votes

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  5. Boulevard currently doesn’t allow membership account credits to expire, which creates challenges for practices using banked-style memberships. Without an expiration or limited rollover option, credits can accumulate indefinitely, complicating financial tracking and program fairness. The current workaround—manually monitoring usage reports—isn’t sustainable. Adding a configurable expiration setting (e.g., credits expire after 3–6 months or a set number of rollovers) would give businesses flexibility to manage liability, improve client accountability, and align Boulevard’s memberships with industry-standard functionality found in other POS systems.

    2 votes

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  6. We need to submit forms to insurance companies sometimes, so it is imperative that we are able to cleanly print the ENTIRE notes - including any addendums made - without overlap or cutoff

    3 votes

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  7. It is recommended that staff be granted the ability to view their personal time clock summaries directly, rather than having to access through the reports.

    1 vote

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  8. Create a library of forms/charts/phrases that people have created. Give them the option to add the form/chart to library to share with others. Create a button for others to share to the library so everyone doesn't have to build from scratch.

    2 votes

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  9. Being able to create an automated campaign to ask for google reviews, etc - would be great.

    2 votes

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  10. 1 vote

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  11. Need to be able to view net sales less account credits similar to the net sales less vouchers option

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  12. We would like to able to set monthly memberships to show as account credit for each client, but there is no way to set what that account credit is to be used for. We don't want every service to be able to use the credit accrued from memberships.

    1 vote

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  13. Add product units as something to purchase and redeem within a package.

    2 votes

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  14. self explanatory i take many before and after pictures different angles and i have to add them one by one it is not convenient

    2 votes

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  15. Reports for memberships should include a date for when a Paused or Cancellation Scheduled membership is set to resume and become active again. This enables the business to be able to more accurately report on their future active memberships and track churn more correctly.

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  16. 1 vote

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    0 comments  ·  Other  ·  Admin →
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  17. Hi there -
    Discussed yesterday on 11/5/25 - that our practice does not have a the Client Visit Frequency Report Available in our Reporting. We also need to be able to filter clients through tags added to their Client Profile (NOT the appointment itself) to be able to track different plans of care needed for that type of patient.

    For example, when a patient has a tag that states "Rehab", we need a report that will generate for that type of patient only (but can filter through multiple tags) and show how many visits per week they are coming in,…

    1 vote

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  18. 1 vote

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  19. I would love if my clients could schedule directly from the client portal. I think this would make the client portal experience better.

    2 votes

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  20. Would like to set branding for marketing emails - i.e. default fonts and colors. Each time we send market blasts we spend so much time changing the font of every box, every button, etc.

    3 votes

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