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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7132 results found

  1. there should be an option to not take out business charge for total commission and not just voucher

    1 vote

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  2. With the end of Penny production it is only a matter of time before we can no longer deal with odd amounts of change. An option to automatically round totals would be helpful with this (giving options for how rounding happens, and ensuring taxes are still appropriately collected and reported would be greatly appreciated)

    2 votes

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  3. With the recent update we've lost the capability to intuitively see a clients negative balance on their profile. We would utilize this function quite a bit in order to track/ or keep a running tab for our guests whether that was for cancellation fees or a payment plan.

    It would also be nice to be able to see the total negative balance at checkout.

    1 vote

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  4. We used to be able to see the next billing date, not just the most recent update and start date. It's extremely helpful to be able to forecast cash flow and doing away with this field limits that ability.

    1 vote

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  5. It seems like clients can only purchase gift cards online. Is there a way to generate a printable gift card in office when a client is present or calling over the phone?

    1 vote

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  6. Allow for a block of time to naturally pop up for certain appointments that allows for pre-procedure numbing for a med spa.

    1 vote

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  7. We NEED to update the gift card section of this booking software. It is near impossible to locate our clients' gift cards in our system. 9/10 times people are not buying gift cards for themselves, so it makes NO sense to only attach gift cards to the person who purchased them. We NEED a "To: " and "From:_" section, it also needs an expiration date column, because ours expire after 5 years and there is no way to tell on this system. Also, a way to purchase online gift certificates on our end would be nice, because as of…

    5 votes

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  8. when products are deactivated in your system, make it impossible to sell

    1 vote

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  9. As a Laser business, we have multiple tools that connect to the same machine. Some services need multiple attachments and some don't. Some services could be done one one machine OR another and if both are connected to the services both are required. I need the option to select and/or logic to resources to be able to control my schedule better. Right now some services cannot be booked online due to the limitations of your resources feature. Please add more functionality to make it easier to manage the schedule.

    1 vote

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  10. We should be able to see when someone is booking an appointment online in real time so that we don't potentially book over top of it.

    2 votes

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  11. The column 'Net Service Count' would simply be the sum of the existing columns 'Service Count' minus 'Service Refunds Count'

    1 vote

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  12. Clients should be required to enter in all information, such as date of birth and home address at the time of booking their first appointment. A complete profile is essential, especially for marketing purposes.

    1 vote

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  13. I’d like the ability to create a drip-style membership program where clients automatically receive different vouchers, perks, or rewards on specific months of their membership. For example, one month might include a voucher for service A, while another month could include a voucher for service B. The goal is to have these benefits distributed automatically based on a set schedule, rather than all at once.

    3 votes

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  14. When a client books with my business for the first time, I need them to receive our new client form. I currently have the form setting configured to send with the first appointment. However, if the client has visited any other business that uses Boulevard, the system recognizes them as an existing Boulevard client and does not attach the form, even though they are new to my business. This is becoming more common as Boulevard grows in popularity.

    Can the system treat “new client” status on a business level, not across all Boulevard users, so that every client who is…

    2 votes

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  15. Ability to block gift cards from being used to pay for tips at checkout, and instead prompting the client to use a different payment method.

    1 vote

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  16. It would be great if we could link profiles together as married or children. When children come in we give them their own profile no matter the age so if we could link them to the mom i feel like that would be easier.

    2 votes

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  17. It would be helpful for location groups to be surfaced in the dropdown menu for easy navigation as another option apart from the search function!

    2 votes

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  18. Currently, staff must be assigned to locations one by one. With new location groups, it would be great to be able to select an entire group and the staff member is then active at all locations within that group.

    1 vote

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  19. Currently, staff must be assigned to locations one by one. With new location groups, it would be great to be able to select an entire group and the staff member is then active at all locations within that group.

    1 vote

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  20. when a client refunds product their loyalty points on that product should also should beautomatically refunded also

    1 vote

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