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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7130 results found

  1. Combine Sales and Payment Reporting.

    • Need to see clients who have purchased units and did not treat same day

    • Additionally, needs additional filters for Payment Methods on Commission Reporting to exclude certain payment methods.

    1 vote

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    0 comments  ·  Reporting  ·  Admin →
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  2. Please offer Android option for markup charting with pad.

    1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  3. The banner image in mobile view eats up so much of the screen that, depending on the size of the client's phone, only a line or two of the descriptive text is visible after the service heading. We would like the ability to turn off the banner graphic for mobile view to resolve this problem.

    4 votes

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  4. I wish there was a way to 1) access the texts you have with clients on the desktop browser in the mobile app and 2) continue texting clients within the app from the businesses dedicated phone number instead of it pulling up your phone's text messaging app and using your personal phone number.

    7 votes

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  5. Overview:
    We would love the ability to send an automated, customizable email to clients based on the specific service they book. This email could include details unique to that service, such as booking confirmation, pre- and post-care instructions, and personalized savings or membership opportunities.

    Current Challenge:
    Currently, once clients complete forms, they no longer have access to them — meaning they can’t easily reference important pre- or post-care information later. Team members must manually follow up with clients to resend details or reminders, which is time-consuming and inconsistent.

    Proposed Solution:
    Add a feature that allows businesses to create and attach…

    2 votes

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  6. 1 vote

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    1 comment  ·  Other  ·  Admin →
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  7. We have so many clients coming in and sometimes I am away from my desk. I would love some kind of alert on my screen to let me know a walk in or someone who is scheduled has arrived WITHOUT having to go to Front desk to try to figure it out.

    1 vote

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  8. Prevent admin from double booking room, and or device with an alert. Mistakes happen especially when you have several rooms and busy.

    6 votes

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  9. Users are trying to filter an email marketing list for a specific service provider to target clients who have seen that provider at least three times.

    Currently, when using a filter to a certain staff member and adding a second filter for visit history 3+ the system pulls clients who have visited three times total, regardless of which provider they saw.

    t would be helpful to add the ability to filter based on visits with a specific provider only, as the current setup can be misleading and limits targeted marketing.

    4 votes

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  10. When merging clients, there should be a "scan" option for the system to find multiples.

    6 votes

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  11. I would like to suggest editable referral codes. The auto generated codes are lengthy and not easy to post on social media. Many of my clients use social media to share their experience and the auto generated code is not easy for viewers to remember.

    1 vote

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  12. Please add a way for clients to only add themselves to a waitlist on days that providers are actually scheduled to work. We get tons of people that add themselves to the waitlist on days that our providers don't even work.

    2 votes

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  13. It would be nice that if we update a form it automatically will trigger clients to fill out the new form at their next appointment. Right now the way the system is we have to either manually add for each appointment or have the form filled out every time for each client. Also if you make the form expire it should trigger to have clients fill out an updated form.

    2 votes

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  14. Clients dont need to know this and it upsets many of them. It isnt necessary info!!!

    2 votes

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  15. I would like to completely move away from Mailchimp and use the email marketing from BLVD. To do so, I would love for more analytics to be added on the backend. I would like to see what was clicked on in the email and then if there were any appointments and how much money came from that appointment. Additionally, I would like to be able to click on the current analytics like unsubscribed and failed, to see what clients these are. Thank you!

    1 vote

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  16. This access would allow the business to load a free package or other items onto a client profile via an online sale, without triggering a notification to the client.

    1 vote

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  17. When blocking time on schedule, the existing area to block is antiquated. Either have a dropdown or an hour and minute section AND have an option to select ALL DAY.

    2 votes

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  18. This would allow a business to apply additional offers to a client's appointment, when the client has applied a single offer code when they booked their appointment initially.

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  19. Loyalty points are visible in the client profile via the dashboard but not on the Pro App. Most employees use the app so they should show the same info.

    3 votes

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  20. Loyalty app would be more valuable with more actionable functionality, such as being able to pull points via the API. This way, custom comms could be built around points reached to encourage clients to return to redeem them

    2 votes

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