6434 results found
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I suggest you put a google review link in the follow up text after a service.
I love that customers can do a review in their follow up texts, but it would be even better if they had a link to give us a review on google. Otherwise, these reviews are only seen internally. I would like these great reviews to be seen by everyone.
4 votes -
Alert when closing screens without saving
When editing client or product details, there is no warning if you close the popover without saving your changes. The system knows there is a change because it highlights the "save" button, so it should be able to alert me if I didn't click the save button before leaving.
It isn't often, but I occasionally leave the screen thinking I saved the changes and they are all gone forever.
1 vote -
No show / Late cancellation Fee Split
Give us the option to customize the split of the fee between the service provider & business when a client is charged a no show fee. Example: I want to charge clients 30% of the service letting the provider take home 20% of the service and the business keeps 10% of the service.
2 votes -
Schedule alert visiblity
Schedule alert visibility on charts without being visible once chart is submitted. This can decrease errors related to charting, medication, services, etc.
1 vote -
Automatically take deposits when booking in pro
It is so difficult to take deposits when booking an appointment as an admin! Give an option to take deposits when booking an appointment and charge the card on file or check out through Duo.
1 vote -
fix credit card fee reversal
Especially here in Florida, it is common to reverse the credit card fee. Make it so that the client pays 3 or 3.5% per charge and the merchant pays nothing, like so many other pos systems offer.
1 vote -
2 votes
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Membership & Package Purchases to not Contribute to Loyalty Program
It would be great if, now that memberships & packages are not under the product category, they did not contribute to loyalty points earnings. The only setting options are services and products, and if membership charges contribute to these, it skews the program to the point that we cannot use it. We'd really like to incentivize our clients to purchase retail with the loyalty program but can't enable it with the current settings.
2 votes -
Messages new client flow improvement
When you go to text a new client in messages and you type their name and it is not in the system and you click "+ New Client" it automatically deletes the name you just had typed in. When you book a new appointment on the calendar view and type in their name for a new client- it automatically fills the name you just typed. It would be much more effective this way for messages as well.
2 votes -
Taking deposits directly from the appointment- so the deposit is tied to that app.
The current way to take deposits for clients is a bit tricky and complicated, it would be easier not only for our books but for general house keeping if we could take deposits directly on the appointments on our end. That way we can see that the client has paid a deposit SPECIFICALLY for that appointment.
3 votes -
gift card discounts
I would like to be able to give gift card discounts on a set amount. Right now i have a $50 off when purchasing a $150 gift card but in reality people can purchase a $50 gift card and be able to apply the discount.
11 votes -
1 vote
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No Show reports
Printing anything on is so hard. Please make it easier to print any no show list. Cancellation list or even service pricing. Printing is so difficult here!!!!!
1 vote -
1 vote
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2 votes
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Upload photos during online booking
It would be a great feature to allow clients to upload photos during their online booking process. This use case would be for them to send "inspo" or "reference" photos of nails, lashes, hair, etc, all in one place vs. sending a form to capture these photos. Additionally, any photos they send should populate in the gallery and accessible from a mobile device (specific to each service provider they book with).
2 votes -
Merge orders when checking out
From the front desk screen. The ability to merge the clients when 1 person wants to pay for the other. I feel like i should be able to drag and drop an order on top of another to easily checkout the client(s). A lot of times, a mom and daughter or a couple will get a head spa on the same day and 1 person wants to pay for both. Only 1 client gets to record the history and the other client's appointment stays open under the orders. It looks messy having all these open orders and of course the…
2 votes -
commission set up
I believe it would be very interesting if Boulevard could improve the way commission are set up. Instead of having to set it up individually, we could have a table with all services on side and all employees on the other side. It would save us time and make the process more seamless.
1 vote -
Client Notifications
We should be able to change the timing of when messages are sent out. The 1 days before appointment reminder text should not be sent out at 5pm. Our cancellation policy is 24 hours before an appointment. So it should be sent, at the very latest, 8am. Boulevard is also delivering text messages late at night ex. 9:30pm. Which is very disruptive to our customers. We never had this issue at Vagaro
1 vote -
Permission for adding shared members to a membership
Permission toggle for adding shared members to a membership
2 votes
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