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6486 results found

  1. Invoices!!!

    If patients only pay partial or have issues at checkout it would be nice to be able to send an inovice so we do not lose track of payments needed

    465 votes
    Waitlisted  ·  56 comments  ·  Admin →
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  2. Text pricing needs a revisit

    All of the SMS additions that are finally coming out have been very much anticipated and I’m happy to see them, however with every one of these “new features” comes a hefty price tag to use them.
    If we want to use the text receipts and now the new text for review feature we’ll officially be spending more on texts than we are on BLVD itself. It’s costing us $200 a month just to have confirmations and reminders sent out. For the price point of BLVD to only receive 250 "Free" texts is a bit restrictive in 2024. Every other…

    158 votes
    Waitlisted  ·  16 comments  ·  Admin →
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  3. Toggle tipping on/off per service or providers

    Have an option for tips to not be an option for some services. "Tippable services" so when we are checking people out it wont ask on services that do not allow tips.

    230 votes
    Waitlisted  ·  23 comments  ·  Admin →
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  4. product commissions by staff

    Create a Products tab Just like how Boulevard has a Services tab under each staff member under the Manage section. This would allow custom settings of commissions based on products or categories of products. It's such a chore to manually calculate commissions for certain employees after switching to BLVD.

    91 votes
    9 comments  ·  Admin →
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  5. better identification of NEW clients & first time bookings

    When someone creates a new online profile(new client bookings) the system should notify provider(s) that they have a booking with a new client and then send the client an email confirmation that is more tailored to new clients (advertises add-ons that may be beneficial, links to first timer tips or the provider website).

    249 votes
    Waitlisted  ·  10 comments  ·  Admin →
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  6. We should be able to answer/respond to text messages through the blvd app

    We should be able to answer/respond to text messages through the blvd app

    80 votes
    Waitlisted  ·  3 comments  ·  Admin →
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  7. client checkout needs to be reflected with discounts and account credits (iPad)

    Clients should see clearly discounts applied at checkout not the FULL AMOUNT ... as a med spa we utilize Alle discounts, gift card promos, and various discounts however at checkout clients only see the full amount not reflecting any discounts or applied credits. This must be fixed.

    645 votes
    Waitlisted  ·  58 comments  ·  Admin →
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  8. Account Credit

    Ability to better differentiate account credits. Sometimes employees DO NOT put notes as to what the account credit is for. Sometimes it's botox units. Sometimes it's extra change they didnt want. Or have section just for these two specific things. Vouchers don't always work.

    46 votes
    10 comments  ·  Admin →
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  9. Highlight no-shows in red in patient history

    When a patient no shows or late cancels, make the notification in patient history red so that it's easily visible that it was not just a regular cancellation.

    411 votes
    Waitlisted  ·  3 comments  ·  Admin →
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  10. Client Portal Account Credit

    I love that clients can see their available vouchers on the client portal as well as what their membership perks are. I would like them to also be able to see their account credit balance on the portal.

    95 votes
    Waitlisted  ·  10 comments  ·  Admin →
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  11. If setting a recurring appointment, Boulevard should flag if one of those upcoming times is unavailable.

    If setting a recurring appointment, Boulevard should flag if one of those upcoming times is unavailable.
    Example: We set a recurring appointment for 12 visits at 1PM on Thursdays. If there are 2 Thursdays that are unavailable at that time, the business should be notified and unable to book those times.
    This would increase the efficiency when booking recurring appointments and prevent double booking from occurring. Our business heavily relies on batch booking sessions and consistently have 5-6 clients coming in/out at a time. If a team member has to book week by week for each client, it takes up…

    51 votes
    7 comments  ·  Admin →
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  12. Darken the unavailable hours on the calendar (instead of white)

    By accident, staff can easily book an appointment manually on the schedule with the white background on the calendar. Please let us choose a color for the unavailable hours. Black would be ideal because it is so different from the light background colors of the staff's available hours. Thanks!

    254 votes
    Waitlisted  ·  12 comments  ·  Admin →
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  13. financing directly in BLVD

    financing directly in BLVD

    • Requested by 4Ever Young (45 location prospect)
    184 votes
    Waitlisted  ·  21 comments  ·  Admin →
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  14. Staff notifications for rescheduled appointments

    Staff need to be receive notifications for rescheduled appointments.

    59 votes
    Waitlisted  ·  3 comments  ·  Admin →
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  15. When booking an appointment for a client that has waitlisted, do a match and ask user if waitlisted appt can be deleted

    130 votes
    Waitlisted  ·  3 comments  ·  Admin →
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  16. Text customization on review requests

    We would like the option to modify the text in the Review Request window. This will allow us to redirect our Clients to other platforms in which to leave a review. Such as our google profile.

    Currently, the review request redirects to boulevard and we would like an option to customize this.

    48 votes
    Waitlisted  ·  8 comments  ·  Admin →
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  17. Multi-Service Discount Offer

    Enhance the offer system to allow businesses to create discounts that require booking multiple specific services. This would include the ability to set up "and" combinations (e.g., "Service A and Service B and Service C") rather than just "or" combinations. This feature would give businesses more flexibility in creating promotional offers and encourage clients to book multiple services.

    77 votes
    6 comments  ·  Admin →
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  18. ability to upgrade service at checkout

    ability to upgrade service at checkout (book with a single tan, but check out with an upsold package and apply one session of the package to the appointment)

    28 votes
    2 comments  ·  Admin →
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  19. Enhanced gift card location settings, restrictions, and visibility

    Was looking for tickets regarding this insight for vouchers for EWC feature launch, and noticed there is a ton of franchise business request for similar updates to gift cards.

    33 votes
    Waitlisted  ·  8 comments  ·  Admin →
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  20. Date of birth enhancements to forms and booking

    As a medical practice a patient's DOB is required. Please do the following;

    1) Require Birthdate when patients book online for the first time thereby automatically pulling it into their Client Profile,
    2) Change the Birthdate Forms field so it does not automatically default to "Today's Date" on the mini calendar selector (many patients are clicking on Today's Date accidentally),
    3) Add a field that automatically calculates the Age based on Birthdate

    Thanks so much!

    337 votes
    Waitlisted  ·  17 comments  ·  Admin →
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