This is a super important deficiency in the software for medspa users. We had someone leave a 20% tip on a couples Emsculpt neo abs service which LISTS for $1,700, but the membership rate was only $450. The tech happily accepted the gratuity of $340 insisting that the client "wanted" to leave the tip (when they had never left so much as a dime in the 12 previous visits paying through our prior POS system). Despite repeatedly instructing the front desk to skip those services, we had repeated issues with clients leaving tips for services they shouldn't be tipping on, like injectables. Now we have tipping turned off completely and we have to verbally ask guests if they want to leave anything for the esthetician. The software we upgraded from gave us the flexibility to select which services could receive tips and that was designed over 20 years ago. Also... for medspas, we should have the ability to have a "suggested" gratuity that varies by the service as well. A laser tech shouldn't be getting 20% on an $800 Moxi, but that's fine on a hydrafacial. Lastly, the tip calculates on the original cost of the service instead of the membership rate of the service. We should have the option to decide whether the calculation is on the original $199 price of the Diamond Glow or the $159 member rate. Tipping is a sore subject for a lot of people. These insanely high tipping amounts can look offensive and leave a bad taste in the guest's mouth.

Yes! With 1 Dr, 2 NPs, an RN, and multiple MAs, this is HUGE! We have to ask the patient to skip the tip question or do it for them every time. We have to keep this feature turned on for our 3 estheticians who CAN accept tips though.

I always have to tell people not to leave tips for the sauna or the salt room. I just tell them that my software won't let me turn it off. It definitely gets old having to say that.

This is critical for licensed healthcare providers. According to the AMA, tipping practices can be puishable if they violate the Code of Medical Ethics. The allowance/acceptance should be deactivated for certain providers. It's unproffessional and AWKWARD at check out. If Boulevard wants to be competitive in the medspa arena with healthcare providers, this is an absolute. Typically a client wouldn't expect to tip their plastic surgeon.

Option to restrict gratuity for only specific services. We don't want our check out system to ask for gratuity except for a few types of appointments.

Ability to toggle on/off gratuity settings for specific services and/or service providers