Settings and activity
17 results found
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32 votes
Stacey Kahre
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41 votesStacey Kahre
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90 votes
An error occurred while saving the comment Stacey Kahre
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134 votesStacey Kahre
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7 votesStacey Kahre
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43 votes
An error occurred while saving the comment Stacey Kahre
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We love using Boulevard and appreciate the continued improvements you’re making. One area that urgently needs attention is gratuity controls. At present, the software only allows gratuity settings globally, which means gratuity is automatically prompted for all services and all providers.
In a medical spa environment, this creates significant problems:
• Professionalism & Compliance: It is inappropriate (and in some states, not permissible) to solicit gratuities for licensed medical providers (e.g., Nurse Practitioners, RNs, PAs, MDs). Having gratuity automatically appear for medical injectors reflects poorly on the professionalism of the practice.
• Client Experience: Patients often feel uncomfortable or confused when prompted to tip for high-dollar, medically regulated services such as Botox, filler, or laser treatments. This undermines the client experience and the professional brand we work hard to maintain.
• Operational Need: At the same time, gratuities are absolutely appropriate for other team members such as aestheticians and massage therapists.Request: Please implement the ability to toggle gratuity acceptance on a per-service and per-provider basis. This could be as simple as:
• A checkbox in each provider profile (“Accept gratuity: Yes/No”), and/or
• A toggle in each service setup (“Gratuity eligible: Yes/No”).This would allow us (and many other hybrid medspa + salon practices) to use Boulevard in a way that is both professionally appropriate and legally compliant.
I’ve noticed this request has been added to your feedback portal, but it continues to be waitlisted. Given the compliance and reputation risks, we urge you to prioritize this update. It’s a straightforward change that would add huge value to many of your clients in the medical aesthetics industry.
Thank you for your consideration —
Stacey Kahre
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19 votesStacey Kahre
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1 voteStacey Kahre
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35 votesStacey Kahre
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2 votesStacey Kahre
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357 votesStacey Kahre
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12 votesStacey Kahre
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96 votesStacey Kahre
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990 votesStacey Kahre
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354 votesStacey Kahre
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An error occurred while saving the comment Stacey Kahre
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This is critical for licensed healthcare providers. According to the AMA, tipping practices can be puishable if they violate the Code of Medical Ethics. The allowance/acceptance should be deactivated for certain providers. It's unproffessional and AWKWARD at check out. If Boulevard wants to be competitive in the medspa arena with healthcare providers, this is an absolute. Typically a client wouldn't expect to tip their plastic surgeon.
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407 votesStacey Kahre
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808 votesStacey Kahre
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Not just their DOB but their actual AGE at the date of service. We like Boulevard but the inattention to absolutely imperative medical information is a deterrent to recommending this software to a colleague.