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  1. New Review Prcoess

    4 votes

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    Waitlisted  ·  1 comment  ·  General  ·  Admin →
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    Beret Loncar commented  · 

    pls, let us customize!! or have a very strong call to action!

    Beret Loncar supported this idea  · 

  2. Simple work flows using your automated marketing

    2 votes

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    Waitlisted  ·  0 comments  ·  General  ·  Admin →
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    Beret Loncar shared this idea  · 

  3. Send images via Contact Center

    58 votes

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    Waitlisted  ·  15 comments  ·  General  ·  Admin →
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    Beret Loncar supported this idea  · 

  4. Flagging Messages

    18 votes

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    Waitlisted  ·  1 comment  ·  General  ·  Admin →
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    Beret Loncar supported this idea  · 

  5. expand the rewards/loyalty program to provide wider parameters vs. the current $1 to $1 reward system/

    20 votes

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    Waitlisted  ·  2 comments  ·  General  ·  Admin →
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    Beret Loncar supported this idea  · 

  6. Require new credit card to book online if existing card is expired

    389 votes

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    Waitlisted  ·  3 comments  ·  General  ·  Admin →
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    Beret Loncar commented  · 

    90% of our no show charges do not go through...please make sure the cards are valid at the time of booking. We do not have a lot of no shows since blvd added the policy to the text....now the ones we do have never go through. People are aware that they are using bad cards. We had one woman say 'thats my booking card' and give us a new one for her no show so she could come back.
    If we were hotels etc we could not do biz this way. Requiring deposits cause a lot of friction. We do it for our very highly priced svs but it would be better just to do a penny charge per booking.

    Beret Loncar supported this idea  · 

  7. Toggle tipping on/off per service or providers

    66 votes

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    Waitlisted  ·  10 comments  ·  General  ·  Admin →
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    Beret Loncar commented  · 

    Tipping toggle should not be on the back end. It should be easily accessible...I do not want reception fiddling around on the back. Yet sometimes we need to turn it on.

  8. Highlight no-shows in red in patient history

    243 votes

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    Waitlisted  ·  2 comments  ·  General  ·  Admin →
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    Beret Loncar supported this idea  · 

  9. When booking an appointment for a client that has waitlisted, do a match and ask user if waitlisted appt can be deleted

    80 votes

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    Waitlisted  ·  3 comments  ·  General  ·  Admin →
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    Beret Loncar supported this idea  · 

  10. Automated Pre and Post care instructions to be sent out with select services

    224 votes

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    Waitlisted  ·  25 comments  ·  General  ·  Admin →
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    Beret Loncar supported this idea  · 

  11. link back to website

    7 votes

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    Waitlisted  ·  2 comments  ·  General  ·  Admin →
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    Beret Loncar commented  · 

    Loyalty program when activated should be in the portal

    Beret Loncar supported this idea  · 

  12. add "reason for change/cancellation" when clients self-cancel or self-reschedule

    7 votes

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    Waitlisted  ·  1 comment  ·  General  ·  Admin →
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    Beret Loncar supported this idea  · 

  13. Offer QR Codes

    5 votes

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    Waitlisted  ·  1 comment  ·  General  ·  Admin →
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    Beret Loncar supported this idea  · 

  14. opt in for marketing on check in ipad

    2 votes

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    Waitlisted  ·  0 comments  ·  General  ·  Admin →
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    Beret Loncar supported this idea  · 

  15. The ability to edit client notes instead of having to make a new note

    6 votes

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    Beret Loncar supported this idea  · 

  16. There needs to be a report for services providers on actual pay

    4 votes

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    Beret Loncar supported this idea  · 

  17. More support

    2 votes

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    Beret Loncar commented  · 

    ^^^Posting this as maybe you will get a ping. There is LOADS of support. It is the best support we have had over multiple systems. Chat them, if your confused they will call you...Their support is the best

  18. YoY Reporting

    5 votes

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  19. Allow us to mark messages as unread

    119 votes

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    Waitlisted  ·  7 comments  ·  General  ·  Admin →
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    Beret Loncar commented  · 

    Pls do this. We have managers and reception reading things and its complicated

    Beret Loncar supported this idea  · 

  20. Offer Organization

    8 votes

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    Waitlisted  ·  1 comment  ·  General  ·  Admin →
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    Beret Loncar commented  · 

    HELP! My offers are an unmanageable mess! I can't tell which ones are active and which ones are not...and I cannot search them...but the time we have been using blvd for years there will be THOUSANDS. Pls make a way to sort them appropriately so we can know when things expire. I would also like a notice when an offer expertise so I know to change the marketing. HELP!!!

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