client checkout needs to be reflected with discounts and account credits (iPad)
Clients should see clearly discounts applied at checkout not the FULL AMOUNT ... as a med spa we utilize Alle discounts, gift card promos, and various discounts however at checkout clients only see the full amount not reflecting any discounts or applied credits. This must be fixed.
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Jakeyla Reed commented
The fact that its been over a year and this isnt fixed is mind blowing
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Margaret Haley commented
1000% needs priority attention. We have to "promise" clients/patients "not to worry" that they are getting charged the amount that pops up on the screen. It is an embarrassing situation, especially if there are other guests nearby. Please, please fix this.
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Devon Ingber commented
Definitely very confusing for patients when checking out, please fix!!
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Emma Culbertson commented
This is very important and a critical issue to our business. Please fix immediately!
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Noel Jacinthe commented
Provide a full breakdown of cost on Ipad while checkout. Have to explain the full total add the end after each client, that eats up time.
They should be able to see the credit/deposit that was applied and gratuity while we are making the adjustments
these ipad or a waste if the only for check-in and do forms
link the duo's to the computer if thats the case -
Reyes Martinez-Arraras commented
100%!! It's very confusing
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Toby Ross commented
This is an issue that affects our spa EVERY DAY.
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Penelope Espaillat commented
When clients are checking out the DUO screen gives them a breakdown, but no total. Please add the total too.
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Kate Kuban commented
This issue should be simple for the processor to correct. Truth be told, this would have been a deterrent to using Boulevard had the issue been disclosed from the start. The front staff relay a “ we promise you are only paying this amount” with every client. It's not important to you because your name isn't harmed by the implications of this message told to each and every client to justify how crooked it sounds, but ours ( the business) is. This needs attention.
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Heather J commented
The majority of our clients always call this out at checkout.
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Emily Sauls commented
YES! people are super confused when they see the full amount when they are only paying a small amount of that!
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Carol Bradley commented
This has been a big issue at our practice! We often have totals ranging in the thousands, and many of our clients have prepaid services that are applied which means their card is only charged a fraction of the total value of the service. However, the iPad always shows total value...It gives people a heart attack lol
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Madelyn Griffin commented
The total that pops up on the Ipad should only reflect the total that was charged to the card at that time. It is so hard having to explain this to every client that uses coupons and alle points.
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Brook Culbertson commented
The client experience is the most important aspect to our business, this greatly affects the client check out experience and should be a priority to update.
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Easton Messick commented
This is such a priority I have clients come around and see their accurate charges not the total before discount... 211 ppl have voted when will it become a priority?
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Summer Whitley commented
Please give a clear break down of price as it confuses customers about what is being charged.
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Nick Stram commented
Its quite obvious they don't care about these important problems with their system
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Nick Stram commented
Damn you Boulevard do your job and fix this crap we pay you money!!!!!!!!!!!!!!!
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Manuel Carmona commented
Does the discount not reflect on their receipt?
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Lisa Skrabis commented
PLEEEEEASE!!!!! All day every day people are questioning at checkout.