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6297 results found

  1. Marketing

    The Marketing suite is horrible! It is so difficult to use. You need to make it easier because it is also extremely expensive. I left Booker to come to you and their marketing suite which is called Frederick is easy to use. With you guys I had to get mailchimp to send emails. I am not happy about this at all.

    1 vote
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  2. Rescheduling Option

    If we know a patient needs to reschedule but they don't yet know what time would work for them or they haven't responded back to an offered time...there should be a wait list spot for us to move the unscheduled appointment to until they respond. This way we can move it off of the schedule to free up their original spot for other patients but not have to cancel and remake there appointment when they do eventually respond/or are ready to reschedule and the appt can keep its original notes etc.

    1 vote
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  3. Option to enter in default unit price for services, so we can run a profits on services report

    We would like to run a report that shows us the profits on performed services. To do this, we need to be able to enter in the actual unit prices of products used in services. Right now, active products allow us to enter in default unit price, we would like the same for services.

    1 vote
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  4. Form field in chart to carry forward

    We need to be able to add a field in the treatment chart that carries forward to all charts - IE Injectable Progess note - past medical history or patient issue/complaint. This should pull through from the last appt so the provider is aware what happened. they should not have to go back and hunt for important information on the patient.

    2 votes
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  5. Show Units and Cost Per Unit on Receipts

    Would love to see receipts include the number of units a client received and the cost per unit, not just the total. It would make things clearer for both clients and providers.

    1 vote
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  6. Maintain formatting in a text box when sending to print.

    Modify formatting and maintain the formatting of the text input box when sending to print.

    1 vote
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  7. Auto-assigning service provider for retail sales

    Automatically assign service provider as seller when products, packages, or memberships are sold along with a service at checkout.

    1 vote
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  8. Allow the option for any selected pertinent information to carry over automatically when an identical form is opened for a client.

    1 vote
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  9. Require handwritten signature on Forms & Charts

    Currently, there is no option to require a handwritten signature only for the forms and charts signature control. Only to disable the handwritten signature and allow "type"

    There should be options to enable / disable either or.

    4 votes
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  10. Package sharing

    We would like the ability for packages to be shared similar to how Memberships are. With all of the same capabilities.

    2 votes
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  11. Client recognition through phone number walk-ins

    I have regular clients that do walk-ins for one of our services, and it's quite an inconvenience for them to have to enter all of their info every time(first/last name, phone #, email)

    We would like them to be identified right away.

    2 votes
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  12. Vouchers Cancel Upon Membership Cancellation

    Can you add the option that vouchers expire immediately when membership expires?

    2 votes
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  13. Easily print clients' future appointments.

    Easily print a list of a single client's future appointments, including appointments at multiple locations.

    2 votes
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  14. Photos to upload for service description

    Photos to upload for service description

    1 vote
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  15. RESCHEDULE NOTIFICATIONS

    Staff NEED to receive notifications for reschedules, just as they do for cancellations.

    6 votes
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  16. No Cancellation Policy shall appear without our consent at checkout.

    Urgent Escalation: Misrepresentation of Cancellation Policy on Client Checkout Interface

    Dear Boulevard Support,
    I am writing to escalate a serious issue regarding the way our cancellation policy is currently displayed during the online checkout process on Boulevard.

    Despite having implemented a custom cancellation policy that clearly links to my website via the designated URL, the platform still displays default messaging regarding cancellation fees. These statements do not reflect my actual policy and may lead clients to believe that they will be charged fees, which is false and misleading.

    Furthermore, I have set my cancellation deadline to 3 hours before the…

    2 votes
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  17. Internal client messaging system

    I would love to see Boulevard create a way for my employees to message clients within the system where I can monitor messages & without having to show client's personal phone #s

    1 vote
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  18. Enhanced Notifications

    We do both in office and virtual appointments. It would be nice to personalize client notifications based on specific appointments with specific instructions for the retrospective appointment vs overarching generalized notifications. It can be confusing for the client when something is virtual vs in office.

    1 vote
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  19. Update staff schedule API

    schedules are created via another platform that is easier to manage thousands of employees across locations. area managers are then responsible for replicating these in boulevard, but far too manual to be confident in their accuracy, especially when considering schedule changes that may happen later. By having an API, there is greater confidence in the bookable availability in blvd.

    1 vote
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  20. Add date ranges to report downloads like summaries have

    When you download a summary, it has the date range for the summary in the file name. When you download a custom report it just has the report name. This is hard when you need multiple reports of different date ranges and they are all named "Custom report.csv" and "Custom report(1).csv" It would be nice to have the date range for the report like the summaries have.

    1 vote
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