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6230 results found

  1. Gratuity on product purchases

    Add an option to include product purchases in the gratuity auto-calculation!

    1 vote
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  2. When processing a refund on Boulevard, the voucher should be automatically removed, along with any associated points.

    When a refund is issued on Boulevard, the system should automatically revoke any applied vouchers and deduct the corresponding points from the user's account. This ensures that the refund process is seamless, and there is no confusion or discrepancy regarding the voucher or points balance.

    1 vote
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  3. Reward limit at checkout

    Hello, we would like to have the ability to limit the amount of reward dollars that can be used during checkout. Currently, the system only allows us to apply the full available reward amount. Is there a way to set a specific limit per transaction?

    1 vote
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  4. Allow the forms to be translated to spanish for patients to have an easier time when submitting forms

    Allow the forms to be translated to spanish for patients to have an easier time when submitting forms and then can be translated back in English to the business. Will make the flow of the practice operate a lot smoother

    1 vote
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  5. message from the client portal

    There should be a Message button in their Client Portal. We all know clients do not always save the text number but if they're in their portal, should be able to message us through that.

    3 votes
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  6. Add an option to adding services at check out called "add time"

    The new feature to add a service at checkout is great, however there should be an option to "add time" with the service because without doing so it is negatively impacting someones utilization which is a key KPI in evaluating providers and their success within a business and its profitability.
    Perhaps you can add the option to "add time with this service" as well for those of us who need it without having to leave the screen and add the service in to the appointment the regular way which would ensure that time is added and utilization is optimized. Otherwise,…

    3 votes
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  7. Make sure confirmation emails are not going out for old appointment dates/times that have been changed.

    Make sure confirmation emails are not going out for old appointment dates/times that have been changed.

    1 vote
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  8. BOLD TEXT IN MESSAGES

    I want to be able to bold text to emphasize things in messaging or also colors.

    2 votes
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  9. Allow for multiple sellers in 1 order

    This would allow for splitting of commissions on products and/or services.

    • Potentially: if we build out the ability to assign multiple sellers in the checkout window we’ll be able to pass that data down to the Compensation App accordingly
    1 vote
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  10. set same machine reservation if its the s

    Keep the same machine booked for the whole appointment! We have two LHR machines and when a client is booking multiple LHR areas (i.e. bikini and underarms) it books one area with machine #1 and the other area with machine #2. The provider uses the same machine for the whole visit so it should be just one machine per client per appointment booked. That way someone else can book machine #2! And we don't have to manually edit every single visit to be with one machine...

    2 votes
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  11. Sign once for approval of multiple consent forms

    It would be nice to have clients sign once and apply to all consents for that appointment.

    1 vote
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  12. Group bookings for multiple existing clients

    Allow group bookings for more than one existing client instead of just the client making appointment. Otherwise, it creates a new profile for all guests except the client making the appointment, and client profiles have to be merged.

    1 vote
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  13. Extra Security Measures for Online Gift Cards

    Boulevard should take extra security measures to ensure online gift card purchases by making the purchaser provide their matching billing address to the credit card to prevent fraudulent purchases.

    We had issues with people using stolen credit cards to buy a gift card online and then using it at our salon. Not only are we losing money on the gift card, we now have to pay our service providers their split commission.

    6 votes
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  14. Alert on Check In Screen for Late Client

    It would be extremely helpful to have an option to set a specified limit (10, 15, 20 min etc.) in which we cannot take a client if they are late, and if that client checks themselves in after they enter their information a pop up comes up and alerts them that they are x amount of minutes late and need to see the front desk.

    2 votes
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  15. Membership Vouchers Should Reflect the Cost of the Service Redeemed not split between the amount of vouchers issued

    Should reflect specific cost of the service, not split evenly between the services redeemed.
    For example: At our medspa, our weight loss memberships include a monthly check in with a provider and medication pick up, but also includes a monthly IV hydration session. Both of which have significantly differing costs. When vouchers are redeemed, the value is listed as split between the membership cost which is $599 a month, instead of the value of the actual service. This is also a headache for accurate reporting and commission.

    1 vote
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  16. Medical Spa Services "Add-On" Commission Reports are a nightmare

    As a growing medical spa, the amount of time spent having to export data, then do our own calculations, to figure out commissions is unacceptable for the amount of $$ we are spending for this platform. This will only get worse with more employees. Why is there not an option for the business service charge (or CTC) to be taken out of our "add on" services such as Botox and Fillers? We give a commission percentage to our staff after the Cost to Company is removed from the total cost on top of their hourly (because CTC is extremely high).…

    1 vote
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  17. MedSpa Service Product usage to reflect automatically on patient/client invoices for front desk

    As a platform that is marketed to Medical Spas, it is extremely frustrating to have several features of our medical services not accurately reflected. Making our job harder as things are multistep instead of streamlined. The fact that not only do we have to chart, but then also edit our invoices prior to the client check out reflect the proper "units" or "syringes" as add-ons manually slows down our flow. It would be extremely helpful if there were a way for our documenting to automatically populate in the invoice for the front desk staff.

    1 vote
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  18. An option to deselect all for providers/resources (currently only select all or availabe)or save user settings in how we view the calendar.

    As an owner and a practitioner of a medical spa, it is frustrating to have to to individually deselect all the resources and/or providers for that particular day(s) that I am trying to view each time I log in. Would love the option to deselect all.

    2 votes
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  19. Photos

    Would love if you could just add one photo block for before and one for after and fit more than one photo on it. Instead of needing multiple photo blocks, it would help documentation look cleaner and I could have all I need in one spot rather than lots of scrolling.

    1 vote
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  20. Someone to talk on the phone with for customer service :)

    There's too much to type sometimes to explain a situation. And sometimes it takes a while for someone to reach back out to you. Having someone on the phone could help make the process quicker and have a quicker solution

    2 votes
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