If we know a patient needs to reschedule but they don't yet know what time would work for them or they haven't responded back to an offered time...there should be a wait list spot for us to move the unscheduled appointment to until they respond. This way we can move it off of the schedule to free up their original spot for other patients but not have to cancel and remake there appointment when they do eventually respond/or are ready to reschedule and the appt can keep its original notes etc.