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6434 results found

  1. Promo Codes used during booking trigger client tags

    When a guest uses a promo code during booking or if that code is used during checkout, it will automatically trigger a client tag ie. Code VIP will trigger the VIP tag

    4 votes
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  2. Promotions- tied to specific times

    ex: Happy hour promo from 4-7 20% off

    2 votes
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  3. Record of Change in Order

    In the case of a refund we need visibility on what provider made the change. How much they refunded and for what purpose. Incase there's a mistake with the refund being able to see the trail of what happened would be helpful. Also to see which service providers are making the refunds/price adjustments

    5 votes
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  4. Schedule staff by 1st/3rd Saturday/Sunday of the month

    Schedule staff by 1st/3rd Saturday/Sunday of the month if only works every 3rd Sunday for that month, etc

    6 votes
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  5. Promotions be location linked, and controllable per location

    It would be great if promotions could be specified only assignable, viewable, and usable by location. For multi site chains some promotions only make certain in certain locations.

    4 votes
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  6. Remind Clients they are only seeing Chosen Provider's availability

    When on the Select Service Time page of the overlay there should be a visual reminder that the client is only seeing availability of the Chosen provider and maybe a reminder that they can change providers to see more availability

    2 votes
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  7. Blocked Time Should Count as Productive

    For some reason when you block time, that time is still counted in their hours available for productivity, but since they're not performing a service it counts against their Utilization % which shouldn't be the case. If they're blocked for a meeting they're still productive, just not with a client

    5 votes
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  8. Product Profit Margins

    Add individual product profit margins to a report for quick/easy visibility without the item having to had been purchased

    5 votes
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  9. Remove Suggested Products under client profile after purchase

    The client profile retains/keeps the suggested product in the client profile even after the client has bought it. Would prefer for it to be removed once the client purchases it so they are not suggested the same product if they come in before their next appointment.

    4 votes
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  10. Visibility on Product sales NOT assigned to staff

    Adding a detailed list/report/ability to see products that were sold that weren't assigned to a staff member

    5 votes
    1 comment  ·  Admin →
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  11. Date of appointment missing from cancellation text notification

    We receive all the information via email for cancellations but when we receive a text, the date of the actual appointment being cancelled is missing. So then they have to log in and figure out who cancelled. Can you please add the date so our stylists can fill their day?

    3 votes
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  12. Voucher overhaul

    Ability to "undo" an erroneous voucher redemption, at current if a voucher is "redeemed" the only way to correct it is to sell a workaround one to add it back to the client's payment methods.

    Audit friendly; so many times clients come in and are very confused how many vouchers they have left. Rework of payment method section or in history that shows when a package was sold and how many are left alongside each date of redemption. This would solve many if not all of the back and forth questions and provide front desk staff a way of identifying…

    45 votes
    In Progress  ·  10 comments  ·  Admin →
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  13. Ability to customize receipt e-mails

    Would like to be able to change the banner to a different color or image.

    Customize the copy on the e-mail and add or remove the Book Next Appointment button - specifically would be helpful for salons that don't offer online booking

    9 votes
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  14. Booking alert when service providers/resources are double booked or unavailable

    Our staff member has double booked on their schedule accidentally and we are wondering if there is a way to receive a pop-up alert notifying our staff that they already have an existing booking on their calendar for the requested time.

    Would help to prevent anyone from double booking on their own calendar!

    129 votes
    Waitlisted  ·  41 comments  ·  Admin →
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  15. Franchise Membership Splitting

    being able to split memberships among franchises

    1 vote
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  16. Paid break tracking via the time clock

    Allow for employees to clock in for paid breaks via the time clock for reporting and tracking purposes.

    2 votes
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  17. Group Check out for Product Purchases

    It would be helpful if the group check out could be utilized for product purchases so one person could pay for multiple people's tickets without having to have an appointment.

    2 votes
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  18. New Client Info Details - Add Saved Info Alert

    In order to avoid creating a client profile for the same new client repeatedly, we would like a notification or alert saying "client info saved!" after clicking on save.

    4 votes
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  19. Organize how services are shown on booking overlay W/ Sub - catergories

    Wants to be able to control how services are laid out on booking over lay WITH categories

    2 votes
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  20. Overall Membership Discount Program

    Like a costco card. Membership for a year is X dollars and X number or services or each service is X amount discounted. For instance = $150 yearly membership - get 20$ off massages, 10% off products, etc etc etc

    9 votes
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