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Ideas Hub

Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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6723 results found

  1. Default price should allow text instead of monetary values. We use Botox Units and would like our default price to state "$13/Unit"

    10 votes
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  2. I would like to disable the settings gear icon in the reception app to prevent someone from accidentally signing out of the app or changing the settings.

    If I block it with guided access, it then blocks the bottom key [123] on the keyboard so they aren't able to type a phone number in to check in.

    Moving the gear icon to another area of the screen, or moving settings to the settings in control panel would fix this.

    1 vote
    0 comments  ·  Admin →
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  3. Owner isn't at the front desk and would like to receive an email every time an appointment is booked

    5 votes
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  4. If a monthly membership payment doesn't go through Boulevard continues to attempt to charge the client which often results in multiple charges going through at once well past the original month. Since the charge didn't go through in say january, the client didn't receive or use the vouchers and they're no longer needed.

    It would be great if, when the charge doesn't go through after 2-3 attempts, the month would be skipped and not attempted again until the following month at which time it would only try to charge for the current month (not the previous month as time has…

    1 vote
    0 comments  ·  Admin →
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  5. We offer packages for 50 or more wash & blowout services and currently to do so we had to add 30 vouchers of the service and then 20 vouchers of the service. Would prefer to not have a limit and just add all at once

    3 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  6. Currently there seems to be no order in how the packages are arranged on the booking overlay. Would appreciate having them list in alphabetical or numerical order

    1 vote
    0 comments  ·  Admin →
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  7. Some places have taxes that require a third decimal (8.375%). When entering this into the dashboard it rounds to 8.38%

    Though it still seems to calculate 8.375% at checkout it would be nice if that was reflected in the dashboard

    4 votes
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  8. Ability to restrict application of a promotion to only when another service has been scheduled i.e. can only add a treatment promotion if a specific facial service is in the cart.

    2 votes
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  9. When any service is sold out or not available the day they are looking for it tells the guest "No time available try another day". That is making it sound like the entire day is sold out when it is just one service in their order. Or there may be something very similar that is available. By just saying "Choose another day" that person may just jump to the next place.

    There should be a call to action for the guest i.e. "One of your services may be unavailable please contact ###-###-#### to speak with a reservationist". At least this…

    4 votes
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  10. Ability to self-manage and delete product categories

    27 votes
    Waitlisted  ·  2 comments  ·  Admin →
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  11. 2 votes
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  12. Would like to be able to have time at the end of service that the client is still "busy", but the resource is open. After a service we need some downtime for the client before they can start another service, but they're not using the resource from the original service.

    3 votes
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  13. i.e. pay annual one-time membership cost and monthly benefits provided to client on a recurring basis, such as in the instance of gifting a membership.

    5 votes
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  14. Ability to set custom end date terms for memberships, such as in the instance of gifting a 3 or 6 month membership.

    16 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  15. Would like to incentivize online booking by allowing client to attach a promo to online booking for a discounted product purchased upon completion of service

    3 votes
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  16. Report on which clients are our overall top spenders (throughout multiple services at the salon). We were looking for our top 160.

    24 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  17. When working with a client it would be great to just add a product recommendation to their appointment ticket so it's already there at checkout and doesn't need to be added. Or at least be able to add the product recommendation to their profile so the front desk knows specifically what was recommended

    4 votes
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  18. ...not sick currently, not in contact with a COVID case, and willing to observe the salon and local health department's policies for the planned appointment. (if the salon and/or business partner enables this setting).

    Depending on state, city, and salon; there are many concerns regarding making sure that salons are best equipped to continue on during this crisis. Having this prompt that the clients would have to check off or affirm will provide Boulevard salons one further thing to share with their staff and clients that the salon (and software suite) are doing in the name of better public health…

    4 votes
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  19. Allow for the ability to discount the applied payment of gift cards while maintaining the whole balance on a gift card

    7 votes
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  20. Appreciate the current metrics available, but would like to have stronger insights into usage -- what services is the resource predominantly used for. Can see appointment and service count, but not service sales dollars per resource

    8 votes
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