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6410 results found

  1. Make charts and forms available to add whenever needed not just for an appointment.

    We have a lot of clients that pick up rx and I need to be able to chart that every single time and that is not always with a scheduled appointment. It's very inconvenient to have to schedule appts for people that don't need them and then it makes our schedule look crazy trying to overlap our scheduled people with folks that don't need an appointment but I have to make one to get a chart or form to pull in for them.

    1 vote
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  2. charts/forms

    In the client, ability to "add new" a form or chart under forms/charts without having to add it to an appt.

    1 vote
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  3. Correct Handling of No-Show & Cancellation Fees Without Discounting Services

    Currently, when an appointment is cancelled or a client is marked as a no-show, Boulevard POS handles this by applying a discount to the originally scheduled service in order to reflect the cancellation fee. For example, if a $200 service is missed and a $50 no-show fee applies, the system shows a $150 discount applied to the original $200 service, resulting in a $50 charge.

    Problem with Current Logic:
    This creates several issues:

    Misleading Revenue Reporting:

    The system shows the original service as having occurred (e.g., “Hydrafacial - $200”), when in fact the service was not delivered.

    Discounting down to…

    2 votes
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  4. Location Specific Service Descriptions

    Ability to have shared services, but location-specific descriptions.

    1 vote
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  5. Allow for more than 1000 reports to be created and saved

    Ability for a business to create, customize, and save more than 1000 reports and have them all be searchable and visible within the dashboard.

    1 vote
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  6. patients access

    Allow patients access to review/access their own charts. We have multiple patients requesting access to their treatments/history but have no way to access records. Patients have a right to access their treatment charts.

    1 vote
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  7. View client contact information specification

    We would like the ability to specify what Client information is included in the "View client contact information" permission. This will allow providers to see tags but not phone number, email or address of clients for example.

    1 vote
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  8. Direct URL per location for Boulevard users

    The dashboard URL stays the same when toggling between locations. Since Hello Sugar has a single team that manages appointments across all 150+ locations, they would like to build a function between their tools that routes the employee to the location they need to be in by inquiry.

    For example - a client from a Houston location emailed in needing help about their appointment, they can click a link there that takes them to that location in the dashboard. Then, they get a message from an Alexandria client who needs help. This internal function would take them there instead of…

    1 vote
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  9. Set up times

    Having a set up time before a service. It would work like a clean up time, but it would be 15 mins before where you could block out a resource and give yourself time to set up for certain services. For example:
    Spray Tan - needs a private room -so that resource needs to be booked out for someone to go set up in it
    8:00am-8:15am- 15 min set up
    8:15am-8:30am - Clients appointment time/reminder and gives them length of service from here
    8:30am-8:45 - Clean up

    It would work just like the clean up times after, but just having…

    1 vote
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  10. appointment email has appointment day of week along with date and time

    appointment email has appointment day of week along with date and time

    1 vote
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  11. Custom Color Controls for Online Booking Interface

    We would love the ability to customize the color scheme of the client-facing online booking experience. Currently, the options are extremely limited—we can’t adjust the header background, button styles, or link/text colors to better match our brand identity.

    It would be a huge value-add to allow more control over:

    Button and link colors

    Header and background colors

    Font and text color options

    This would enhance the professional appearance of our booking page and maintain brand consistency across platforms.

    Please consider adding these customization options or allowing us to use our own CSS if embedding!

    1 vote
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  12. Provider specific view of schedule

    Please allow staff to filter schedule for the day with times and patient names based on the provider they are scheduled with

    1 vote
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  13. Give users an option to view pricing for services

    Ability to view pricing for services.

    In the current settings when the patient called and inquire about pricing to the front staff, they don't have an option to view the pricing logs as they don't have admin priviliges. We need an option where front desk person can view the pricing for services without creating a test patient or have a physical spreadsheet handly

    2 votes
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  14. Update forms

    Following options listed below is not visible for the publish forms, we need to control the scenario's where can say "Yes" or "No" to any of the options below regarldess the forms are publish or it's in the draft mode. In the current implementation, following options only appears for the draft forms&charts

    With Appointment Booking Confirmation
    With Reminer
    With same day reminder
    At check-in with Duo App

    Screen Shot 2025-05-28 at 4.47.27 PM

    1 vote
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  15. Separate tape for client communications

    Please add a separate tab within "client notes" for "communications" specifically so that the client notes section can be reserved for important information

    1 vote
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  16. Can you make it so financing options such as Cherry are directly integrated with BLVD?

    I wanted to share an opportunity that could enhance both patient satisfaction and operational efficiency: integrating Cherry Financing with the BLVD platform.

    Why this matters:

    Cherry Financing has become a popular, trusted option in the aesthetics industry, offering no-hard credit check and flexible financing for patients.

    Many clinics, including ours, already use Cherry Financing separately, which means we’re duplicating effort by manually updating patient payment status in BLVD.

    Integrating Cherry would streamline the checkout process within BLVD, making it easier for patients to commit to treatments and for providers to manage payments.

    How it could work:

    API Integration: Cherry offers…

    1 vote
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  17. When replying to texts asking them to confirm, only allow clients to reply with defined answers with specific actions

    e.g. 1 to confirm, 2 to cancel, 3 to receive a link to self reschedule, 4 to receive contact to reschedule

    As it stands now: If a client responds to a reminder text that they wish to cancel their appointment but includes any form of affirmation including y, ya, yas, ye, yep, yes, yu, yus, yuss, yass, yess, yep, yup, sure, sure thing, see you, see you then, excited, so excited, confirm, in their response it triggers an appointment confirmation.

    THIS WOULD NOT MAKE SENSE IF THEY SAY "not sure", it triggers confirmation, and the salon would have no idea

    2 votes
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  18. BMI

    have a spot on profile for BMI

    1 vote
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  19. Calculated Birthday Age

    Can there be a place on the clients profile to have their age already calculated once we put their date of birth in

    2 votes
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  20. Ability to send membership agreements via text

    When selling a membership over the phone, have a way to send the patient the membership agreement via text for them to sign like all other forms. This particular patient can not come in to the spa and is not comfortable using the online platform,

    1 vote
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