7449 results found
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2 votes
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multiple separate clients can book the same time slot
We will be offering some wellness options that would require multiple bookings for the same service at the same time. Example: sound bath and yoga. This would also be helpful for some events that we host and we will be able to better manage the bookings, pay and reminders if Boulevard had this option.
1 vote -
A communication platform for staff internally
We would love a slack type work platform for communicating internal tasks to the team.
3 votes -
rating
There should be a better way to view ratings for all locations without having to switch the location in the dashboard - a report or summary would be ideal.
1 vote -
Have services that can only be booked as part of a group appointment
We offer Side By Side massages. These require two clients, two staff members, and our Side By Side room to all be available.
The current system allows guests to book a singe "side by side" massage and then be disappointed when it isn't for two people.
We put lots of warnings with the service description, but it still happens every week.
When we don't offer it for online booking, we get people complaining that we don't offer the service.
Please Please Fix group booking to ensure that these are booked properly!
2 votes -
"Shared Memberships" should be able to share benefits via offer code and not just vouchers please.
We offer "Couples Memberships" where each person can share the same benefits. Currently the system only supports shared vouchers and not a shared offer code. It is only applied to the purchaser and not the "Shared" guest. It would be extremely helpful if sharing the offer code could be applied to "Shared" person so they also receive the member benefits without having to manually discount the 2nd person.
1 vote -
It would be very helpful to have a patient demographic screen in the App
It would be great to have a place in the app where all of the patient's data was visible in one place, including Name, DOB (and current calculated age), address, contact information. It's in the desktop version, but not the app.
1 vote -
Ability to Collect Payment Info for Manually Booked Appointments
Currently, when appointments are booked manually (outside of online booking), there is no way to collect a client’s card on file without contacting them directly.
This creates extra administrative work and delays, and leaves bookings unprotected.
Suggested Solution:
Allow businesses to send clients a secure link via text or email to add a card on file for any appointment, regardless of how it was booked.Impact:
Reduces admin time, improves efficiency, and helps protect against no-shows while creating a smoother client experience.3 votes -
internal service names
All service categories and service names are shown to the client as they are created in the dashboard, but it would be great to have an internal service name field to be able to make certain distinctions between similar service that are not client facing.
2 votes -
Secure Link for Credit Card Payments (to keep on file)
Having a way to send a secure Link for a client to enter their credit card information to keep on file (for walk-in's and pre-payments).
4 votes -
Chronological report under service commission
Please update the Service Commission report so that summaries are pulled based on the time of check out / time of payment. This will ensure the report is displayed in true chronological order, reflecting when transactions are actually completed.
1 vote -
Adding "Mark Active" to Dekstop Version
The desktop version is missing the “Mark Active” status option. Please add it so the order is Mark as Confirmation, Mark Arrived, Mark Active, then Check Out.
1 vote -
Add payment method filter to detailed line item report
Add a filter for payment method to more reports including detailed line item so that we don't have to cross reference two reports to subtract account credits from income
1 vote -
Incentivize client to opt in to marketing
We want to reward clients for opting in- a great feature would be able to give a discount or account credit automatically if they opt in
1 vote -
On the packages tab, it would be so helpful if it listed all of the orders that have been applied to a package so we can easily pull that in
On the packages tab, it would be so helpful if it listed all of the order #s that have been applied to a package instead of just the number of vouchers thats have been used
1 vote -
1 vote
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have the ability to view on the schedule appointments that have been moved or cancelled "ghost mode"
It would be helpful to see original appointments in their original location in the schedule when they have been cancelled or moved
1 vote -
Voucher sharing
Check out one customer with another customer's voucher, or family voucher sharing that keep proper track in financial accounting.
1 vote -
Automate booking for the waitlist
Have BLVD email or text automate links of openings to people on the waitlist to book, so we do not have to manually reach out each person on our waitlist.
1 vote -
email usage
Would like to easily view email usage as a whole in the platform. Although marketing email usage can be tracked, it would be helpful to see total email usage per month including appointment and transaction related emails
1 vote
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