6297 results found
-
Include timeclock hours on staff performance
My state just passed a bill requiring sick time pay and all commissioned stylist have to start clocking in and out to track hours worked. Hours Worked is not always equivalent to Hours Booked. Can this category be added to the staff performance report?
The Dept of Labor requires that commissions paid be equivalent to at least minimum wage, so this is an important report to have!2 votes -
Tags under appts
The tags should only show up under a select service even if it's the same client. For example, if a couples is getting a couples massage and then getting facials after, the "couples" tag also shows up under the facial services when we only use the couples tag to let our massage therapist know there in couples room.
1 vote -
I want to be able to enter Client Name/Information after completing payment
If you complete a payment, then get client information, it does not save it even though you enter it. Sometimes if someone is in a rush and you know their name you want to get them completed and then enter it. But it does not save the client profile even if they were a return customer. So know we have tickets not associated to anyone.
2 votes -
Permanent pre/post treatment instructions
Once the patient reviews the instructions and automatically hits submit, the instructions are archived and they are not able to access for review later. Please make the instructions accessible permanently so they can check post treatment etc
6 votes -
have gra
having gratuity option even if the ct is using their account credit for payment.
2 votes -
Reporting on whether membership cancellation was initiated in store or online via client portal
It would be valuable to understand the volume of cancellations by channel - manually by a glowbar team member or online by the client via the client portal
1 vote -
Appointment Alerts when rescheduling or changing to a different staff
It would be great if staff were alerted when an appointment is rescheduled under the name AND if they can also receive alerts when an appointment has been moved to a different staff member! Currently there is not an alert for these two!!
6 votes -
Change the female request tag
The female request tag should be a different color, preferably pink since its universally recognized as a "girl" color and would make it easier to read since we work in a fast paced environment and every second counts. We have to keep going into the service to read whether its male or female request when the color change would be read without having to even click on the appt.
1 vote -
I suggest you put a google review link in the follow up text after a service.
I love that customers can do a review in their follow up texts, but it would be even better if they had a link to give us a review on google. Otherwise, these reviews are only seen internally. I would like these great reviews to be seen by everyone.
3 votes -
Alert when closing screens without saving
When editing client or product details, there is no warning if you close the popover without saving your changes. The system knows there is a change because it highlights the "save" button, so it should be able to alert me if I didn't click the save button before leaving.
It isn't often, but I occasionally leave the screen thinking I saved the changes and they are all gone forever.
1 vote -
No show / Late cancellation Fee Split
Give us the option to customize the split of the fee between the service provider & business when a client is charged a no show fee. Example: I want to charge clients 30% of the service letting the provider take home 20% of the service and the business keeps 10% of the service.
2 votes -
add account credit to the options for offers.
For example we do a gift card special where clients can buy a gift card and receive $20 credit for every $150 spent. Right now we go in manually and add the credit but it would be nice to be able to credit an automatic offer that applies the credit automatically.
1 vote -
Schedule alert visiblity
Schedule alert visibility on charts without being visible once chart is submitted. This can decrease errors related to charting, medication, services, etc.
1 vote -
Automatically take deposits when booking in pro
It is so difficult to take deposits when booking an appointment as an admin! Give an option to take deposits when booking an appointment and charge the card on file or check out through Duo.
1 vote -
Restrict use of specific offer codes from certain users/user groups
There are some offer codes that should be used only by some users/management, so hiding them from some users or user groups altogether would help this process
1 vote -
credit card fees
Make credit card fee reversal complete, so clients pay the full cost.
1 vote -
fix credit card fee reversal
Especially here in Florida, it is common to reverse the credit card fee. Make it so that the client pays 3 or 3.5% per charge and the merchant pays nothing, like so many other pos systems offer.
1 vote -
2 votes
-
Discounts on packages for members
Currently memberships offer discounts for products and services, but not packages! As a business that sells packages (and not necessarily individual services) this would be extremely helpful!
Rep recommened to use a members only offer code for the meantime.
1 vote -
Membership & Package Purchases to not Contribute to Loyalty Program
It would be great if, now that memberships & packages are not under the product category, they did not contribute to loyalty points earnings. The only setting options are services and products, and if membership charges contribute to these, it skews the program to the point that we cannot use it. We'd really like to incentivize our clients to purchase retail with the loyalty program but can't enable it with the current settings.
1 vote
- Don't see your idea?