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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7187 results found

  1. For weekly staff performance review, businesses would like add-ons (number and percentages of add-ons + list of "type" of add-ons) to be included within the Staff Performance beta report.

    Data on add-ons/service options helps to properly coach stylists.

    6 votes

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  2. Include the ability to edit the operator (similar to the staff member/seller) from the order page

    1 vote

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  3. Add the name of the operator responsible for the check out to the order page

    5 votes

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    1 comment  ·  Admin →
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  4. Ability to have 1 service provider booked at the same block of time for three different services all in separate rooms. Today this is possible if scheduled by front desk staff, but client would like the ability to have it available for online booking as well. For example, service provider could be doing tattoo removal, laser hair, and lymphatic drainage and each appointment would start at the same time, but be in different rooms.

    1 vote

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  5. This would minimize erroneous booking of clients from other locations. If showing all clients, possibly a better UX would be the clients from the searching location be shown first, and a line break with bar "Clients below this line are from other locations" showing other matches from other locations, possibly slightly greyed out.

    1 vote

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  6. Right now, for larger multi-location businesses, we need to add a custom tax rate at the location level to the location requiring tax and then a custom tax rate of 0% to all other locations that do not require a tax. This gets extremely tedious when adding new products (particularly packages in which NY requires a tax) because all locations will have to have a custom tax rate applied for a single product.

    4 votes

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    1 comment  ·  Admin →
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  7. A problem of sending a message to one client under a profile is that it gets shown later as a different client or the wrong one. Would be great to show on dashboard that the message thread is with all three clients by showing all their names and denoting that these clients are using the same number.

    4 votes

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    1 comment  ·  Admin →
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  8. Memberships for those businesses that sell them are a HIGH priority sale. The online booking tool puts them at the bottom of the service list right now. They should be at the top so people can see that they can get a better deal on combining services into a membership. It's lost today at the bottom and we do not see any purchases for them.

    4 votes

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  9. Expired cards should not be automatically used, wasting checkout time. Also redundant cards should better be merged than shown as multiple entries for same card.

    8 votes

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  10. When adding services a provider is able to be booked for, there needs to be an option for multiple or all services that are listed. As of now, when you go into the employee's profile, you have to individually select the service(s) they are bookable for. It is time consuming and sends the user back to the home page after only adding one bookable service. If the Salon is not able to do it them selves, then support must have the option to do so.

    7 votes

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  11. When creating a schedule, it would be great visually for the manager to view the dates of the week while posting when you are no longer at the top of the page. It would also be very helpful to have the ability to have saved shifts as an option when creating shifts Ie. (example below)

    1 vote

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  12. a report that will allow users to adjust how the commission tiers are activated, in my salon our tiers are on gross income, not after the business charge is removed from teh total wages.

    10 votes

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  13. Required by law in San Francisco for item name and price, and sale total to be displayed for the client durning every sale.

    3 votes

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  14. It would be helpful to have an email alert go out to a recipient when someone adds account credit to their client profile.

    6 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  15. Whoever is checking out a new sale (i.e., product) and they're logged into their BLVD account, automatically assign the seller that's logged in.

    7 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  16. We need a way for clients and businesses to be able to book couples massages-Same room with 2 service providers at the same time

    109 votes

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    Waitlisted  ·  15 comments  ·  Admin →
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  17. For marketing and tracking leads, a report to show UTM codes

    1 vote

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  18. For payroll and reporting it would be ideal to have an option to add Employee ID to any report so payroll can be confident when managing

    1 vote

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  19. because some staff have the same name, all staff use "stage names" that the front desk and clients know them by and use for booking. We've added these names to the Calendar display, but when booking an appointment in the dashboard, searching for staff on the calendar page, or booking online the staff's first and last name are displayed when it should be the stage name.

    4 votes

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  20. It would allow me to sort and see data how I prefer at any time - that way blvd doesn't have to put in a thousand personalization options.

    7 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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