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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7187 results found

  1. Easy and faster access to daily schedule

    3 votes

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  2. I would like to suggest that we display the client's primary location if they have booked with us in the past in brackets next to their name. It would be a great feature to have to avoid having to have them confirm their email or phone number if they are not on file with us. Thank you!

    1 vote

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    0 comments  ·  Admin →
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  3. It would be helpful to have check-in and check-out alerts, similar to the booking alerts. These are very helpful to assist us if the Client wants the following: Warmer Pod, Music Throughout, Music at the End Only, Their own Music, etc...

    10 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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  4. Had this with our last system: https://www.davosalestax.com/

    1 vote

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    0 comments  ·  Admin →
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  5. A dashboard that shows whats happening in a business. Have it show a quick look at sales, clients booked, etc. that could be pulled from reports. Attached are screenshots of the look/idea.

    27 votes

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    Waitlisted  ·  10 comments  ·  Admin →
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  6. Pre-booking Defaults should be the same on the calendar when using the extraction operator "" >> " because the option to pick pre-booking defaults should be the same across the board. Currently the checkout window has different pre-booking defaults than the calendar when you press the extraction operator "" >> " button.

    2 votes

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  7. 3 votes

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  8. To make it easier for clients we should have a separate webpage or widget for clients to purchase series and memberships online. We have many clients who call us confused on how to purchase one of these plans and have to be guided into the individual appointments tab in the booking appointments widget.

    3 votes

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  9. OPERA Cloud integrates with Oracle's industry-leading point-of-sale for hotel transactions.

    8 votes

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  10. This report included all of the below and was also available in Booker.

    Sales:

    Services

    Products

    Gift Cards

    Memberships

    Cancellation Fees

    Promotions

    Adjustments to sales (not promotional)

    Tax Refunds

    Payments:

    Gift Cards (prepaid on old report)

    Refunds

    Refund by Gift Card

    Other:

    Sales Tax

    Sales Tax Refunds

    Tips

    Credit Card Processing Fees (Blvd holds fees on each transaction, we used to be billed separately once a month. I now need to know this on a daily basis)

    A format that includes Gross Sales, Net Sales, etc. as close to the old format as possible would be great. I'll need by…

    6 votes

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  11. Like one for their services and progress and one more specific to their account and orders?

    1 vote

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  12. When creating a staff member, Location Managers should not have the ability to assign a staff member to Admin privilege group

    2 votes

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  13. It would be helpful as a manager to have more ways to find specific orders. There's so many transactions that are done throughout the day that it is hard to look at every order one by one. For example, it would be helpful to search orders by client's who purchased product X or show me orders that were tagged or booked under redo.

    2 votes

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  14. Would like the option to report on flat rate commissions instead of %

    78 votes

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    Waitlisted  ·  15 comments  ·  Admin →
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  15. Per client: "Back" button that allows us to go back to what we were doing when booking on the app instead of having to discard all changes.

    6 votes

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    1 comment  ·  Admin →
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  16. Instead of holding down the time and entering their info from there - making it easier for service providers to book faster."

    Per client: "Book Appointment" button to make booking faster instead of holding down the time and entering their info from there - making it easier for service providers to book faster.

    1 vote

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    0 comments  ·  Admin →
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  17. a service provider would get paid a flat fee per treatment and that fee can be different for each treatment. It would not be a commission (% of service). This was brought up with a consulting firm that works with Spas only

    21 votes

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  18. "Client comes to the salon to get service done and the salon takes that portion off client's lawyer fees."

    1 vote

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  19. Ability to enable a privilege group setting to support gathering required details for a booking via the front desk, such as when management would like to require reception to gather credit card details.

    2 votes

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  20. It's a reconciliation nightmare otherwise. Deposits aren't matching up when fees are taken out daily.

    4 votes

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