5883 results found
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Before/After Photo Ghosting
Have an overlay "ghost" of the before photo so you can get the exact angle for an after photo. Or a ghost template for photo angle consistency
38 votes -
Customize Booking Widget Blurbs
Ability to edit the "your card won't be charged today" blurb in the booking process
38 votes -
Improved mobile app capabilities
I would love to see more features on the app to make it eaiser for employees to manage out of the salon/spa.
features such as the messaging capabilities
seeing the product list so they can sell/ answer question out of work
allow you to schedule add ons in the app
view the waitlist in the appm any stylist/ therapist/ technicians deal with client schedules outside of business hours so I would love for them to have the ability to use the app for these features
38 votes -
Tiered cancellation policy and custom cancellation amounts
The ability to charge different rates based on how late the cancellation happened, or to differentiate between a late cancellation and a no-show.
38 votes -
38 votes
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Automate the membership tag
The membership tag should automatically be attached to a client profile when they join any membership!
38 votes -
Record of ALL Appointments, kept, missed, &/or moved/rescheduled
It would be great to have a record of all appointments even if they are rescheduled on our or their end. This could be done by keeping a record of alerts, reminders, and other messages sent to the client in the "messages" section of the clients record.
38 votes -
Moving appointment after check out
You should have the ability to click and drag the appointment to move it after check out. Incase if is checked out at wrong appointment time.
37 votes -
37 votes
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Ability to send e-prescriptions from BLVD
The ability to send prescriptions to the pharmacy on the clients' behalf directly from Boulevard's system
37 votes -
Show Linked Group Appointments Better
Sometimes multiple patients book appts to come in together as a group. When they reschedule it wastes a lot of time, it would be more time efficient if we had a "linking" option or a Group Appt option, something like that... so they could be recognized as a "unit" and maybe we would be able to just book and reschedule them in one go. Just a thought.
37 votes -
Individual booking widget links per service provider
Allow booking widget workflow to be specific to service provider where a link would take a client to the services specific to the service provider and then to appointment availability to allow service providers to easily share with clients.
37 votes -
automate new guest follow up communication
We are having to manually send texts/emails to new guests asking them to fill out a survey in exchange for gift vouchers for their next appointments. I'd like the system to be able to enter a new guest into a 3-6 month after visit flow where we can send them reminders about our loyalty program, survey their experience, video links on hot tips...all to stay top of mind and add value to their experience.
36 votes -
Rescheduling resources!
When rescheduling resources there is ZERO need to email a client about the change! Boulevard is WAY to notify the client centric! Do not EVER email clients about resource change. Best implementation would be toggle for default to email clients of appointment changes or not. Rather check the box to notify than to uncheck to not notify. Software cannot keep up as fast as changes can be made (checkboxes are sometimes slow to respond) and would rather say oops, I should have than oops, I did, especially if just rearranging resources.
This would be as simple as a toggle switch…
36 votes -
Ability to limit dates, days, or times that a service can be booked
We offer seasonal services, and we just had someone schedule our fall Pumpkin Spice service in January. It would be nice to limit the calendar time that these services are available to be booked.
36 votes -
Reopen closed orders
To be able to reopen a closed order in the case of an error. There is no way to fix an error except to issue a refund then to create a new appointment for the client. This throws off commission reports and clients history and purchase orders.
36 votes -
Improve Duo - Reduce Constant Disconnect and Unlinking
Our practice has (4) of the latest iPad Pros and (3) duos. They are constantly disconnecting/unpairing from the duo and/or unliking from the BLVD software. This is extremely frustrating. These iPads are dedicated to BLVD use and I've tried everything to keep them from doing this. I'm actually quite surprised there aren't more complaints. Please fix this! Before BLVD we had Square and their POS systems is leaps and bounds above BLVD. I can count on one hand how many times the system disconnected. With BLVD at least one of the connections goes down daily. Personally I would prefer a…
35 votes -
Improve reviews!
I like the way boulevard does it in theory but no one looks at their email receipt to even click one of the happy faces, let alone leave a full review. Considering how important reviews are for service businesses, there should be a separate email AND text making it as simple as possible to leave a review. Maybe having them check their smiley face during the checkout process with an option to skip that section and then sending a follow up to leave a Facebook/google/yelp review. Either way I think it would be very valuable to give more attention and…
34 votes -
Membership Billing dates
Would like to have the ability to set different membership billing cadences. For example, auto billing eery six weeks versus monthly or bi-monthly.
34 votes -
34 votes
We're excited to let you all know that this is actively in progress and will be released before the end of this year. Thank you for submitting this feedback!
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