7133 results found
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Sharable Account Credits for Memberships
Currently only vouchers are sharable. The business would like clients to be able to share Account Credit Memberships.
53 votes -
Clients can see price range (or hide price) when booking online
The business wants the ability to add symbols such as + or - when entering the cost. For an example: $40.00 is the list price but they want it to say $40.00+ as the cost may be more then what is being shown
53 votes -
Payment Links
Payment links so we can send a client a link to pay an amount discussed on phone or text and ideally then credit that to their account credi
51 votes -
Improve Marketing Metrics
Providing us with metrics on the marketing campaigns that are sent out. I want to be able to see who it was sent to and who booked an appointment. Open rates etc.
51 votes -
Improved mobile app capabilities
I would love to see more features on the app to make it eaiser for employees to manage out of the salon/spa.
features such as the messaging capabilities
seeing the product list so they can sell/ answer question out of work
allow you to schedule add ons in the app
view the waitlist in the appm any stylist/ therapist/ technicians deal with client schedules outside of business hours so I would love for them to have the ability to use the app for these features
51 votes -
Client reschedule notification
Can you add the notification option if a client reschedules also. It would be helpful to know real time about an opening in the books for the stylists so it can be shared on social media
50 votes -
Messages: Mark as unread / save draft
Please create a "mark message as unread" option! This will help tremendously with how often we get interrupted mid-correspondence to assist with in-person clients. Also it doesn't seem to save a draft of your message when you leave the screen and come back.
50 votes -
Accept custom fees
Allow for businesses to accept custom fees such as a Green Fee as part of service checkout.
50 votes -
View Mobile App in Landscape mode (horizontal)
Would love to be able to use/view app in both Portrait & Landscape
49 votes -
Printing Reports
Would be so much better/easier if there was a print option on the actual report page. It's a lot to email, download, etc. Thanks
49 votes -
Marketing Opt-in Automation for new clients and migrated clients
Ability to mass/automate opt-in marketing permissions for email and text. Mainly email is most important.
Feedback " I paid extra to migrate my client lists and that should have been something I cleared before I signed up with boulevard. It seems to me most of the software companies are designed for new businesses, leaving us established businesses , always having to adjust and figure out how to keep up
I already had my clients opted in when they booked years ago and the client should not have to keep opting in because I changed software"
48 votes -
Gift Card Balance on Receipt
When a Gift Card is used to pay - include the remaining balance of that gift card on the receipt.
48 votes -
Ability to distribute gift cards digitally via the front desk
Allow for the front desk to email gift cards purchased at the business to a client
48 votes -
Allow gratuity to be available or not available per service. We do medical & aesthetic treatments where gratuity is not appropriate for all
Allow gratuity to be available or not available per service. We do medical & aesthetic treatments where gratuity is not appropriate for all
47 votes -
Processing (prep) time set at beginning of appointment.
Be able to set processing time at the beginning of an appointment and not have the 5 minute time block at the beginning of appointments. This is ideal for treatments that require numbing before beginning. Even the 5 minutes stops treatments from being able to overlap smoothly and causes issues. We should be able to change the duration to 0 even if the treatment is not an add on! If you want to appeal to more medspa's this needs to change!
47 votes -
Ability to send e-prescriptions from BLVD
The ability to send prescriptions to the pharmacy on the clients' behalf directly from Boulevard's system
47 votes -
Commission reports for staff on mobile
Commission report access in the privilege group doesn't allow staffs access to their commission report.
47 votes -
Credit card link
I don't like taking peoples credit cards over the phone, but we require a credit card on file. I would love if we could send a link to their phone number so they can fill out credit card form.
46 votes -
Improve reviews!
I like the way boulevard does it in theory but no one looks at their email receipt to even click one of the happy faces, let alone leave a full review. Considering how important reviews are for service businesses, there should be a separate email AND text making it as simple as possible to leave a review. Maybe having them check their smiley face during the checkout process with an option to skip that section and then sending a follow up to leave a Facebook/google/yelp review. Either way I think it would be very valuable to give more attention and…
46 votes -
Better Email Marketing Options
- The ability to duplicate a campaign rather than reinventing the wheel every time
- Emoji's in the subject line
- Store branded colors and fonts
- Reports that show who opened and who unsubscribed (not just a number but names)
- Better email templates
- The ability to choose multiple audiences for the campaign
- This was said before, but the ability to send to clients that may not be clients, but have purchased before.
46 votes
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