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6510 results found

  1. Express checkout on iPad

    Front desk team would be able to check clients in faster. Check them out faster as well. The speed of using the website through the ipad is not fast enough and has lots of glitches. We eventually want to get rid of having a desk and have pay stands etc.

    44 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  2. Better Email Marketing Options

    1. The ability to duplicate a campaign rather than reinventing the wheel every time
    2. Emoji's in the subject line
    3. Store branded colors and fonts
    4. Reports that show who opened and who unsubscribed (not just a number but names)
    5. Better email templates
    6. The ability to choose multiple audiences for the campaign
    7. This was said before, but the ability to send to clients that may not be clients, but have purchased before.
    43 votes
    Waitlisted  ·  3 comments  ·  Admin →
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  3. Prevent clients from booking multiple appointments for the same time

    When a client books online, they are able to make MULTIPLE appointments at the same time. Example a client books a 9am massage on Saturday, they are able to return to online booking and book another 9am service the same day without any flags. This could be disastrous, how was this not been found before?

    43 votes
    Waitlisted  ·  2 comments  ·  Admin →
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  4. Ability to send e-prescriptions from BLVD

    The ability to send prescriptions to the pharmacy on the clients' behalf directly from Boulevard's system

    43 votes
    Waitlisted  ·  3 comments  ·  Admin →
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  5. Enhanced reporting for staff on app

    Our staff would love to see their timecard, tips, and other KPIs including pre-book

    43 votes
    Waitlisted  ·  6 comments  ·  Admin →
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  6. Credit Card Required in front desk/calendar view

    option to make credit card mandatory for front desk and calendar view

    43 votes
    Waitlisted  ·  5 comments  ·  Admin →
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  7. PHONE APP is difficult to book appointment and see details

    As the owner, I should have a much smoother experience on the phone app then I do. It's difficult to book appointments for clients and see details.

    42 votes
    Scheduled  ·  1 comment  ·  Admin →
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  8. Assign unique forms to clients that can be filled out without an appointment

    An example of how to use a uniquely assigned form would be a membership sign-up. There are conditions and rules for our memberships but no way in Boulevard to assign a form to one person without booking an appointment. Ideally we could assign a form and have them fill it out on an iPad whenever we want.

    42 votes
    Waitlisted  ·  15 comments  ·  Admin →
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  9. Moving appointment after check out

    You should have the ability to click and drag the appointment to move it after check out. Incase if is checked out at wrong appointment time.

    42 votes
    Waitlisted  ·  6 comments  ·  Admin →
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  10. Gift Card Balance on Receipt

    When a Gift Card is used to pay - include the remaining balance of that gift card on the receipt.

    42 votes
    1 comment  ·  Admin →
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  11. Reminder Text should include service

    The confirmation text should include the service you are scheduled for. We have had people that don't realize what their appointment is when they confirm and then they are angry, or they leave without receiving the service due to their available time. (if they thought it was a 45 minute haircut but it is actually a 90 minute massage, etc...)

    42 votes
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  12. Auto-applying promo codes when client books online

    When we create a promo code, we want the option to auto-apply this code when this client books online with us. For example, if we create a 20% off promo code for a specified service or with a specified service provider to run a promotion for new staff or new service, this code would be auto-applied when that client uses it in the booking widget. Only the staff + services we select will display on the booking widget.

    42 votes
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  13. reviews

    Regarding the new review platform, I see some improvements over previous iterations. However, the ideal configuration would be a direct prompt to a review platform of our choice, such as Yelp/Google. Once the customer spends generous time reviewing us internally on BLVD platform, they are unlikely to follow prompt for additional posting. We are essentially cannibalising our own reviews by using this feature.

    41 votes
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  14. Inventory Tracking Enhancement: Lot Numbers and Expiration Dates

    This feature would introduce the ability to track lot numbers and expiration dates for inventory items. Currently, the system only allows input of quantities, SKU/UPC, pricing, cost, category, and brand information. The proposed enhancement would:

    • Add fields for lot numbers and expiration dates in the inventory management system
    • Enable tracking of products by lot, improving traceability
    • Allow for better management of perishable or time-sensitive inventory
    • Facilitate easier recalls or identification of expired products
    • Enhance reporting capabilities to include lot and expiration information

    This feature would be particularly beneficial for businesses dealing with perishable goods, pharmaceuticals, or any products where batch…

    41 votes
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  15. Improve reviews!

    I like the way boulevard does it in theory but no one looks at their email receipt to even click one of the happy faces, let alone leave a full review. Considering how important reviews are for service businesses, there should be a separate email AND text making it as simple as possible to leave a review. Maybe having them check their smiley face during the checkout process with an option to skip that section and then sending a follow up to leave a Facebook/google/yelp review. Either way I think it would be very valuable to give more attention and…

    41 votes
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  16. Tiered cancellation policy and custom cancellation amounts

    The ability to charge different rates based on how late the cancellation happened, or to differentiate between a late cancellation and a no-show.

    41 votes
    Waitlisted  ·  7 comments  ·  Admin →
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  17. Contact Log of Client Communications

    Would like the ability to see the text and email history that are sent to customers

    41 votes
    Waitlisted  ·  10 comments  ·  Admin →
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  18. Allow gender preference in online booking (incl. First Available)

    41 votes
    Waitlisted  ·  8 comments  ·  Admin →
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  19. Show the amount of hours you've worked, not just the time you clocked in and out.

    I just think it would be very helpful! :)

    41 votes
    Waitlisted  ·  2 comments  ·  Admin →
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  20. Customize Booking Widget Blurbs

    Ability to edit the "your card won't be charged today" blurb in the booking process

    40 votes
    Waitlisted  ·  3 comments  ·  Admin →
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