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6205 results found

  1. Voucher overhaul

    Ability to "undo" an erroneous voucher redemption, at current if a voucher is "redeemed" the only way to correct it is to sell a workaround one to add it back to the client's payment methods.

    Audit friendly; so many times clients come in and are very confused how many vouchers they have left. Rework of payment method section or in history that shows when a package was sold and how many are left alongside each date of redemption. This would solve many if not all of the back and forth questions and provide front desk staff a way of identifying…

    41 votes
    In Progress  ·  10 comments  ·  Admin →
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  2. Reminder Text should include service

    The confirmation text should include the service you are scheduled for. We have had people that don't realize what their appointment is when they confirm and then they are angry, or they leave without receiving the service due to their available time. (if they thought it was a 45 minute haircut but it is actually a 90 minute massage, etc...)

    41 votes
    Waitlisted  ·  3 comments  ·  Admin →
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  3. Printing Reports

    Would be so much better/easier if there was a print option on the actual report page. It's a lot to email, download, etc. Thanks

    41 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  4. Auto-applying promo codes when client books online

    When we create a promo code, we want the option to auto-apply this code when this client books online with us. For example, if we create a 20% off promo code for a specified service or with a specified service provider to run a promotion for new staff or new service, this code would be auto-applied when that client uses it in the booking widget. Only the staff + services we select will display on the booking widget.

    41 votes
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  5. Show the amount of hours you've worked, not just the time you clocked in and out.

    I just think it would be very helpful! :)

    41 votes
    Waitlisted  ·  2 comments  ·  Admin →
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  6. Customize Booking Widget Blurbs

    Ability to edit the "your card won't be charged today" blurb in the booking process

    40 votes
    Waitlisted  ·  3 comments  ·  Admin →
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  7. Better Email Marketing Options

    1. The ability to duplicate a campaign rather than reinventing the wheel every time
    2. Emoji's in the subject line
    3. Store branded colors and fonts
    4. Reports that show who opened and who unsubscribed (not just a number but names)
    5. Better email templates
    6. The ability to choose multiple audiences for the campaign
    7. This was said before, but the ability to send to clients that may not be clients, but have purchased before.
    40 votes
    Waitlisted  ·  3 comments  ·  Admin →
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  8. Improve Duo - Reduce Constant Disconnect and Unlinking

    Our practice has (4) of the latest iPad Pros and (3) duos. They are constantly disconnecting/unpairing from the duo and/or unliking from the BLVD software. This is extremely frustrating. These iPads are dedicated to BLVD use and I've tried everything to keep them from doing this. I'm actually quite surprised there aren't more complaints. Please fix this! Before BLVD we had Square and their POS systems is leaps and bounds above BLVD. I can count on one hand how many times the system disconnected. With BLVD at least one of the connections goes down daily. Personally I would prefer a…

    40 votes
    In Progress  ·  2 comments  ·  Admin →
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  9. Moving appointment after check out

    You should have the ability to click and drag the appointment to move it after check out. Incase if is checked out at wrong appointment time.

    40 votes
    Waitlisted  ·  6 comments  ·  Admin →
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  10. Tiered cancellation policy and custom cancellation amounts

    The ability to charge different rates based on how late the cancellation happened, or to differentiate between a late cancellation and a no-show.

    40 votes
    Waitlisted  ·  7 comments  ·  Admin →
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  11. Predictive Staff Scheduling/Forecast Reporting

    40 votes
    Waitlisted  ·  15 comments  ·  Admin →
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  12. Individual booking widget links per service provider

    Allow booking widget workflow to be specific to service provider where a link would take a client to the services specific to the service provider and then to appointment availability to allow service providers to easily share with clients.

    40 votes
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  13. Improve reviews!

    I like the way boulevard does it in theory but no one looks at their email receipt to even click one of the happy faces, let alone leave a full review. Considering how important reviews are for service businesses, there should be a separate email AND text making it as simple as possible to leave a review. Maybe having them check their smiley face during the checkout process with an option to skip that section and then sending a follow up to leave a Facebook/google/yelp review. Either way I think it would be very valuable to give more attention and…

    39 votes
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  14. Daily Summary Report

    39 votes
    Waitlisted  ·  4 comments  ·  Admin →
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  15. Allow gender preference selection in booking widget

    39 votes
    Waitlisted  ·  6 comments  ·  Admin →
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  16. Ability to send e-prescriptions from BLVD

    The ability to send prescriptions to the pharmacy on the clients' behalf directly from Boulevard's system

    39 votes
    Waitlisted  ·  2 comments  ·  Admin →
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  17. Record of ALL Appointments, kept, missed, &/or moved/rescheduled

    It would be great to have a record of all appointments even if they are rescheduled on our or their end. This could be done by keeping a record of alerts, reminders, and other messages sent to the client in the "messages" section of the clients record.

    39 votes
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  18. Send text reminder even when appointment has already been confirmed via email reminder

    38 votes
    1 comment  ·  Admin →
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  19. Show Linked Group Appointments Better

    Sometimes multiple patients book appts to come in together as a group. When they reschedule it wastes a lot of time, it would be more time efficient if we had a "linking" option or a Group Appt option, something like that... so they could be recognized as a "unit" and maybe we would be able to just book and reschedule them in one go. Just a thought.

    38 votes
    Waitlisted  ·  10 comments  ·  Admin →
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  20. automate new guest follow up communication

    We are having to manually send texts/emails to new guests asking them to fill out a survey in exchange for gift vouchers for their next appointments. I'd like the system to be able to enter a new guest into a 3-6 month after visit flow where we can send them reminders about our loyalty program, survey their experience, video links on hot tips...all to stay top of mind and add value to their experience.

    37 votes
    Waitlisted  ·  7 comments  ·  Admin →
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