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6300 results found

  1. Enhanced reporting for staff on app

    Our staff would love to see their timecard, tips, and other KPIs including pre-book

    42 votes
    Waitlisted  ·  6 comments  ·  Admin →
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  2. Voucher overhaul

    Ability to "undo" an erroneous voucher redemption, at current if a voucher is "redeemed" the only way to correct it is to sell a workaround one to add it back to the client's payment methods.

    Audit friendly; so many times clients come in and are very confused how many vouchers they have left. Rework of payment method section or in history that shows when a package was sold and how many are left alongside each date of redemption. This would solve many if not all of the back and forth questions and provide front desk staff a way of identifying…

    42 votes
    In Progress  ·  10 comments  ·  Admin →
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  3. Reminder Text should include service

    The confirmation text should include the service you are scheduled for. We have had people that don't realize what their appointment is when they confirm and then they are angry, or they leave without receiving the service due to their available time. (if they thought it was a 45 minute haircut but it is actually a 90 minute massage, etc...)

    42 votes
    Waitlisted  ·  3 comments  ·  Admin →
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  4. Auto-applying promo codes when client books online

    When we create a promo code, we want the option to auto-apply this code when this client books online with us. For example, if we create a 20% off promo code for a specified service or with a specified service provider to run a promotion for new staff or new service, this code would be auto-applied when that client uses it in the booking widget. Only the staff + services we select will display on the booking widget.

    42 votes
    Waitlisted  ·  6 comments  ·  Admin →
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  5. We should be able to answer/respond to text messages through the blvd app

    We should be able to answer/respond to text messages through the blvd app

    41 votes
    Waitlisted  ·  2 comments  ·  Admin →
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  6. Better Email Marketing Options

    1. The ability to duplicate a campaign rather than reinventing the wheel every time
    2. Emoji's in the subject line
    3. Store branded colors and fonts
    4. Reports that show who opened and who unsubscribed (not just a number but names)
    5. Better email templates
    6. The ability to choose multiple audiences for the campaign
    7. This was said before, but the ability to send to clients that may not be clients, but have purchased before.
    41 votes
    Waitlisted  ·  3 comments  ·  Admin →
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  7. Assign unique forms to clients that can be filled out without an appointment

    An example of how to use a uniquely assigned form would be a membership sign-up. There are conditions and rules for our memberships but no way in Boulevard to assign a form to one person without booking an appointment. Ideally we could assign a form and have them fill it out on an iPad whenever we want.

    41 votes
    Waitlisted  ·  15 comments  ·  Admin →
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  8. Moving appointment after check out

    You should have the ability to click and drag the appointment to move it after check out. Incase if is checked out at wrong appointment time.

    41 votes
    Waitlisted  ·  6 comments  ·  Admin →
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  9. Tiered cancellation policy and custom cancellation amounts

    The ability to charge different rates based on how late the cancellation happened, or to differentiate between a late cancellation and a no-show.

    41 votes
    Waitlisted  ·  7 comments  ·  Admin →
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  10. Contact Log of Client Communications

    Would like the ability to see the text and email history that are sent to customers

    41 votes
    Waitlisted  ·  10 comments  ·  Admin →
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  11. Allow gender preference in online booking (incl. First Available)

    41 votes
    Waitlisted  ·  8 comments  ·  Admin →
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  12. Individual booking widget links per service provider

    Allow booking widget workflow to be specific to service provider where a link would take a client to the services specific to the service provider and then to appointment availability to allow service providers to easily share with clients.

    41 votes
    Waitlisted  ·  9 comments  ·  Admin →
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  13. Show the amount of hours you've worked, not just the time you clocked in and out.

    I just think it would be very helpful! :)

    41 votes
    Waitlisted  ·  2 comments  ·  Admin →
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  14. Improve reviews!

    I like the way boulevard does it in theory but no one looks at their email receipt to even click one of the happy faces, let alone leave a full review. Considering how important reviews are for service businesses, there should be a separate email AND text making it as simple as possible to leave a review. Maybe having them check their smiley face during the checkout process with an option to skip that section and then sending a follow up to leave a Facebook/google/yelp review. Either way I think it would be very valuable to give more attention and…

    40 votes
    Waitlisted  ·  4 comments  ·  Admin →
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  15. Customize Booking Widget Blurbs

    Ability to edit the "your card won't be charged today" blurb in the booking process

    40 votes
    Waitlisted  ·  3 comments  ·  Admin →
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  16. Daily Summary Report

    40 votes
    Waitlisted  ·  4 comments  ·  Admin →
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  17. Predictive Staff Scheduling/Forecast Reporting

    40 votes
    Waitlisted  ·  15 comments  ·  Admin →
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  18. Record of ALL Appointments, kept, missed, &/or moved/rescheduled

    It would be great to have a record of all appointments even if they are rescheduled on our or their end. This could be done by keeping a record of alerts, reminders, and other messages sent to the client in the "messages" section of the clients record.

    40 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  19. Alert when Booking Online

    Alert the client when booking online that they already have a profile. Clients make multiple profiles because they can't remember their password or don't remember they have a profile and they end up creating multiple, which is a problem when we go to look at their history and their is nothing there. We then have to search if they have another profile.

    39 votes
    1 comment  ·  Admin →
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  20. Allow multiple product usages for each service

    Many services require multiple products to be used, so allowing for more than one product to be used per service would allow for better inventory tracking

    39 votes
    Waitlisted  ·  8 comments  ·  Admin →
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