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Ideas Hub

Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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6498 results found

  1. Custom Templates for Online Gift Certificates.

    The ability to create custom templates for online gift certificates based on what time of the year. Ex. mother's day, Christmas, Thanksgiving, halloween, father's day...

    56 votes
    Waitlisted  ·  9 comments  ·  Admin →
    How important is this to you?

  2. Boulevard AI

    We are switching from Mindbody which has an AI feature built in which we have used tremendously. The AI answers missed calls via text scheduling, rescheduling, or answering questions. It can be built into the practice website to have an extra scheduling option. This feature schedules appointments totally of $5,000+ for us each month when we are closed or on another line with a client.

    55 votes
    Waitlisted  ·  6 comments  ·  Admin →
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  3. Cancellation Policy Pop-Up for Online Booking

    A pop-up box for clients to check understanding of policy when booking online.

    55 votes
    Waitlisted  ·  4 comments  ·  Admin →
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  4. Payroll

    55 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  5. Ability to "Request to Book" Appointments Online

    55 votes
    Waitlisted  ·  13 comments  ·  Admin →
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  6. Receive a Notification for Disputes

    Can we receive notifications for Merchant Disputes that arise?

    Thank you!

    55 votes
    In Progress  ·  2 comments  ·  Admin →
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  7. Allow us to check services done by a provider instead of having to customize each one

    going in to each service and customizing is soooooo laborious. List all service and just check a box if the tech can -perform that service instead of hving to customize each service!!!!

    55 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  8. Configurable Report Access for Privilege Groups

    Enable specific report access toggling for each privilege group to ensure managers retain comprehensive visibility, while staff gain access only to their individual KPI metrics, reflecting the unique access needs of each role.

    55 votes
    Waitlisted  ·  9 comments  ·  Admin →
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  9. Moving Appointment History

    I would like to be able to see who moved appointments with time and employee information. It would also be great if certain privilege groups were allowed to move appointments and others weren't allowed to.

    55 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  10. Make commission reports available only for the intended staff member.

    Commission reports are either turned off, and no one can see them, or they are turned on, and everyone can see them. There needs to be a way for each member only to see their commission reports.

    54 votes
    Waitlisted  ·  2 comments  ·  Admin →
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  11. Balance Owed

    When a client late cancels or no shows their appointment, our policy is to charge a late fee/no show fee. When they do not have a card on file, we would love if there was a way to have a hold on their account in the amount of the balance they owe. This way they can take care of it themselves when rebooking online or it will pop up when they call.

    54 votes
    2 comments  ·  Admin →
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  12. Automate the membership tag

    The membership tag should automatically be attached to a client profile when they join any membership!

    54 votes
    Waitlisted  ·  2 comments  ·  Admin →
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  13. Require completed forms during booking

    Guests need to have forms filled out before their appointment and having this automatically required in order to complete/schedule their appointment, will help streamline the front desk and check-in clients quickly.

    54 votes
    Waitlisted  ·  3 comments  ·  Admin →
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  14. Have Ability To Set Relationships Between Clients

    I would love if there was a way that we could set up relationships between clients. Clients sometimes call and say they share a 'membership' or credit card with their husband and we have to ask the name and info of the husband etc. Or another example is someone wants to book an appointment for their 'sister' and there's no way to link the accounts. It would be much easier if we could see who a client is 'related' to in our system.

    53 votes
    Waitlisted  ·  5 comments  ·  Admin →
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  15. product/service look up

    A quick search that allows users to look up price of product or service without having to start a fake check out. Just a quick search that gives you the price and description

    52 votes
    0 comments  ·  Admin →
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  16. Add Class Pass Integration

    We have clients that book through class pass - it'd be great if those could integrate and sync with Boulevard to ensure we aren't double booked.

    52 votes
    Scheduled  ·  5 comments  ·  Admin →
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  17. Notify of low stock inventory

    Notify of low stock items

    52 votes
    Waitlisted  ·  10 comments  ·  Admin →
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  18. Custom Cancellation policy per service

    51 votes
    Waitlisted  ·  3 comments  ·  Admin →
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  19. Notification when client adds booking notes

    If a client adds a note to an appointment they've booked it would be nice if we could be notified so we could check to see if there are any special instructions or requests. Sometimes a client will add a note to an appointment for something that we don't offer so it'd be nice to let them know as soon as possible.

    51 votes
    Waitlisted  ·  4 comments  ·  Admin →
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  20. Edit notes

    We need to add info to notes all the time. Work around is Copy and paste - add on info - then delete the old note. This is cumbersome. Also the edited note get a new date so it can get confusing. Thanks.

    50 votes
    Waitlisted  ·  7 comments  ·  Admin →
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