5883 results found
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Send images via Contact Center
Business would like the ability to send images via the Message Center, currently only support gifs
58 votes -
57 votes
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Include Future Appointments in email reminders
The business would like the ability to include a display of future bookings to be include in the email reminder being sent out for the appointment taking place within 2 days.
56 votes -
Easy way to access services' prices
We need a easy-fast way to access the services' prices without having to do so many steps. When a potential new client is asking for the price of specific services it takes us a while in order to access the prices.
56 votes -
Customize Service Provider Priority in Online Booking
"Customizing and optimizing first available - we would like new clients or those who don't have a preference in stylists to be placed with our [newer] stylists with the least filled book."
56 votes -
Loyalty Program connects with client Referrals
The loyalty program can also include client referrals. So when you refer someone, you automatically get points once it is added to your account, instead of manually keeping track. Heavy on client referrals.
55 votes -
Allow us to check services done by a provider instead of having to customize each one
going in to each service and customizing is soooooo laborious. List all service and just check a box if the tech can -perform that service instead of hving to customize each service!!!!
54 votes -
Moving Appointment History
I would like to be able to see who moved appointments with time and employee information. It would also be great if certain privilege groups were allowed to move appointments and others weren't allowed to.
54 votes -
Custom Templates for Online Gift Certificates.
The ability to create custom templates for online gift certificates based on what time of the year. Ex. mother's day, Christmas, Thanksgiving, halloween, father's day...
53 votes -
Ability to edit closed orders
Sometimes mistakes are made during the checkout process. It would help if we were able to edit closed orders. Example: We scheduled a same day client for a future day, closed out the order and are unable to remove her from the calendar for that future day.
53 votes -
Incomplete Forms Alert
Internal alert/pop-up for incomplete forms, similar to past due Memberships functionality.
52 votes -
Upload Multiple Photos at Once In Charts
It would be awesome, especially with the new photo mark-up capabilities to be able to upload multiple photos to a chart at once. Currently what have 10 individual photo upload boxes on all our charts to be able to gather all the necessary angles and priority areas. It's very time consuming and in consistent. Now that mark-up is here, It would be phenomenal if this was the next issue tackled to really come full circle when it comes to photos in the charts!
52 votes -
Balance Owed
When a client late cancels or no shows their appointment, our policy is to charge a late fee/no show fee. When they do not have a card on file, we would love if there was a way to have a hold on their account in the amount of the balance they owe. This way they can take care of it themselves when rebooking online or it will pop up when they call.
52 votes -
Require completed forms during booking
Guests need to have forms filled out before their appointment and having this automatically required in order to complete/schedule their appointment, will help streamline the front desk and check-in clients quickly.
52 votes -
51 votes
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Receive a Notification for Disputes
Can we receive notifications for Merchant Disputes that arise?
Thank you!
51 votes -
Configurable Report Access for Privilege Groups
Enable specific report access toggling for each privilege group to ensure managers retain comprehensive visibility, while staff gain access only to their individual KPI metrics, reflecting the unique access needs of each role.
51 votes -
Notification when client adds booking notes
If a client adds a note to an appointment they've booked it would be nice if we could be notified so we could check to see if there are any special instructions or requests. Sometimes a client will add a note to an appointment for something that we don't offer so it'd be nice to let them know as soon as possible.
51 votes -
50 votes
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Have Ability To Set Relationships Between Clients
I would love if there was a way that we could set up relationships between clients. Clients sometimes call and say they share a 'membership' or credit card with their husband and we have to ask the name and info of the husband etc. Or another example is someone wants to book an appointment for their 'sister' and there's no way to link the accounts. It would be much easier if we could see who a client is 'related' to in our system.
50 votes
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