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  1. More refined permissions, beyond the current "Manage Business" or "Manage Location" tabs access level. They need the ability to grant permissions for specific tasks within this tab. For example, a business may want to permit a team member to manage inventory levels but restrict access to product creation, employee management, or other sensitive areas.

    This granular control would enable businesses to delegate responsibilities accurately while safeguarding critical operational aspects.

    51 votes

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    Waitlisted  ·  6 comments  ·  Admin →
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  2. The ability to create custom templates for online gift certificates based on what time of the year. Ex. mother's day, Christmas, Thanksgiving, halloween, father's day...

    50 votes

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    Waitlisted  ·  8 comments  ·  Admin →
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  3. If a client adds a note to an appointment they've booked it would be nice if we could be notified so we could check to see if there are any special instructions or requests. Sometimes a client will add a note to an appointment for something that we don't offer so it'd be nice to let them know as soon as possible.

    50 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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  4. 49 votes

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    Waitlisted  ·  17 comments  ·  Admin →
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  5. When a client late cancels or no shows their appointment, our policy is to charge a late fee/no show fee. When they do not have a card on file, we would love if there was a way to have a hold on their account in the amount of the balance they owe. This way they can take care of it themselves when rebooking online or it will pop up when they call.

    49 votes

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  6. Sometimes mistakes are made during the checkout process. It would help if we were able to edit closed orders. Example: We scheduled a same day client for a future day, closed out the order and are unable to remove her from the calendar for that future day.

    49 votes

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    Waitlisted  ·  5 comments  ·  Admin →
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  7. Alert on client profile that states when they have a past due balance and the total past due balance as well as a way to send out monthly balance due invoices to clients.

    48 votes

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  8. 48 votes

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  9. Would like the option to report on flat rate commissions instead of %

    48 votes

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    Waitlisted  ·  9 comments  ·  Admin →
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  10. I would love if there was a way that we could set up relationships between clients. Clients sometimes call and say they share a 'membership' or credit card with their husband and we have to ask the name and info of the husband etc. Or another example is someone wants to book an appointment for their 'sister' and there's no way to link the accounts. It would be much easier if we could see who a client is 'related' to in our system.

    47 votes

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    Waitlisted  ·  5 comments  ·  Admin →
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  11. The loyalty program can also include client referrals. So when you refer someone, you automatically get points once it is added to your account, instead of manually keeping track. Heavy on client referrals.

    47 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  12. Commission reports are either turned off, and no one can see them, or they are turned on, and everyone can see them. There needs to be a way for each member only to see their commission reports.

    46 votes

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  13. 46 votes

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    Waitlisted  ·  9 comments  ·  Admin →
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  14. 46 votes

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    Waitlisted  ·  8 comments  ·  Admin →
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  15. 46 votes

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    Waitlisted  ·  11 comments  ·  Admin →
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  16. Would love to be able to use/view app in both Portrait & Landscape

    46 votes

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    Waitlisted  ·  9 comments  ·  Admin →
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  17. Allow for businesses to accept custom fees such as a Green Fee as part of service checkout.

    46 votes

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    Waitlisted  ·  5 comments  ·  Admin →
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  18. Guests need to have forms filled out before their appointment and having this automatically required in order to complete/schedule their appointment, will help streamline the front desk and check-in clients quickly.

    44 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  19. Can we receive notifications for Merchant Disputes that arise?

    Thank you!

    44 votes

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    In Progress  ·  2 comments  ·  Admin →
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  20. 44 votes

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    Waitlisted  ·  5 comments  ·  Admin →
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