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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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6498 results found

  1. Recurring Blocked times

    Recurring blocks should have how often they repeat noted on them. Also, the ability to create recurring blocks should allow for specific dates. Ex: a block is placed on the first Tuesday of the month. Instead of a block recurring every 4 weeks, there should be an option for the block to repeat on the first Tuesday of every month following.

    66 votes
    Waitlisted  ·  9 comments  ·  Admin →
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  2. Show Time Checked In And Time When Checked Out- Track How Long Services Are Taking

    It would be helpful to have it log when the client checks in as arrived or in service to when they get checked out so as owners we can see on average how long each service is taking each one of our employees and we can adjust the service to match that.

    66 votes
    0 comments  ·  Admin →
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  3. Manually Push/Force Text Appointment Confirmations

    We would like to see an option to manually push/force text appointment confirmations. We currently have text confirmations set to go out 2 days prior to the scheduled appointment. If clients do not confirm via text or email, the front desk will then call the client the day before to confirm their appointment.

    With our previous scheduling system, our front desk staff was able to manually send out text confirmations each Saturday for appointments scheduled for Monday & Tuesday. With BLVD, the text confirmations for appointments scheduled on Monday go out Saturday evening and confirmations for appointments scheduled on Tuesday…

    66 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  4. Alert online bookers that the credit card entered will not be charged at that moment, but just held on file

    Clients always think that they have pre-paid for the appointment because they recall entering their credit card. They just start walking out the door after the appointment. We have to stop and tell them that they need to sign and approve the charged before we actually can charge the credit card.

    66 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  5. Show time of arrival

    It should show the time they arrived. Useful for coordinators if anything happens and we need this information.

    64 votes
    Waitlisted  ·  2 comments  ·  Admin →
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  6. Text customization on review requests

    We would like the option to modify the text in the Review Request window. This will allow us to redirect our Clients to other platforms in which to leave a review. Such as our google profile.

    Currently, the review request redirects to boulevard and we would like an option to customize this.

    63 votes
    Waitlisted  ·  11 comments  ·  Admin →
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  7. Easy way to access services' prices

    We need a easy-fast way to access the services' prices without having to do so many steps. When a potential new client is asking for the price of specific services it takes us a while in order to access the prices.

    63 votes
    Waitlisted  ·  3 comments  ·  Admin →
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  8. Customize Service Provider Priority in Online Booking

    "Customizing and optimizing first available - we would like new clients or those who don't have a preference in stylists to be placed with our [newer] stylists with the least filled book."

    63 votes
    Waitlisted  ·  11 comments  ·  Admin →
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  9. Granular permissions

    More refined permissions, beyond the current "Manage Business" or "Manage Location" tabs access level. They need the ability to grant permissions for specific tasks within this tab. For example, a business may want to permit a team member to manage inventory levels but restrict access to product creation, employee management, or other sensitive areas.

    This granular control would enable businesses to delegate responsibilities accurately while safeguarding critical operational aspects.

    63 votes
    Waitlisted  ·  9 comments  ·  Admin →
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  10. Alert for Clients with Past Due Balance

    Alert on client profile that states when they have a past due balance and the total past due balance as well as a way to send out monthly balance due invoices to clients.

    62 votes
    Waitlisted  ·  2 comments  ·  Admin →
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  11. Send images via Contact Center

    Business would like the ability to send images via the Message Center, currently only support gifs

    61 votes
    Waitlisted  ·  15 comments  ·  Admin →
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  12. Ability to view completed forms as a client

    Ability for clients to view their completed form submissions

    60 votes
    Waitlisted  ·  24 comments  ·  Admin →
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  13. Account Credit

    Ability to better differentiate account credits. Sometimes employees DO NOT put notes as to what the account credit is for. Sometimes it's botox units. Sometimes it's extra change they didnt want. Or have section just for these two specific things. Vouchers don't always work.

    59 votes
    11 comments  ·  Admin →
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  14. Form Direct Link

    Would like the ability to choose a direct link for forms instead of only in client notifications and manual send from appointment edit.

    59 votes
    Waitlisted  ·  6 comments  ·  Admin →
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  15. Gratuity via Duo, even if service total is $0 (prepaid)

    Maybe this idea was already posted, but I just got the Duo. Sometimes we have clients who have already prepaid and the total for services is $0. We realized the Duo will close out the sale and not prompt the client to leave gratuity. We have to ask and manually enter the gratuity amount in the checkout window before running payment. We would like to still have them select a gratuity amount on their own via the iPad, based on value of the service. If they left cash, they can still skip it. Thanks!

    59 votes
    2 comments  ·  Admin →
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  16. Loyalty Program connects with client Referrals

    The loyalty program can also include client referrals. So when you refer someone, you automatically get points once it is added to your account, instead of manually keeping track. Heavy on client referrals.

    58 votes
    Waitlisted  ·  5 comments  ·  Admin →
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  17. Ability to edit closed orders

    Sometimes mistakes are made during the checkout process. It would help if we were able to edit closed orders. Example: We scheduled a same day client for a future day, closed out the order and are unable to remove her from the calendar for that future day.

    58 votes
    Waitlisted  ·  7 comments  ·  Admin →
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  18. Include Future Appointments in email reminders

    The business would like the ability to include a display of future bookings to be include in the email reminder being sent out for the appointment taking place within 2 days.

    57 votes
    Waitlisted  ·  7 comments  ·  Admin →
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  19. Before/After Photo Ghosting

    Have an overlay "ghost" of the before photo so you can get the exact angle for an after photo. Or a ghost template for photo angle consistency

    56 votes
    Waitlisted  ·  5 comments  ·  Admin →
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  20. Gift Card Enhancements

    We use Gift Cards extensively and need to be able to see/distinguish when gift cards were purchased for myself or others. Otherwise at checkout it gets very messy.

    Ability to see gift cards purchased for others in client profile
    Ability to see gift cards gifted to/from another client in client profile
    Ability to offer promotional gift cards (buy $100, get $50)
    Ability to share gift cards with other clients

    56 votes
    Waitlisted  ·  1 comment  ·  Admin →
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