6304 results found
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Allow us to pick which staff members accept gratuity
Not all our providers should be included in gratuity. Please allow us to pick and choose which staff members accept gratuity.
65 votes -
Incomplete Forms Alert
Internal alert/pop-up for incomplete forms, similar to past due Memberships functionality.
65 votes -
Dot Phrases
For Auto-populating info in charts
65 votes -
65 votes
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Alert online bookers that the credit card entered will not be charged at that moment, but just held on file
Clients always think that they have pre-paid for the appointment because they recall entering their credit card. They just start walking out the door after the appointment. We have to stop and tell them that they need to sign and approve the charged before we actually can charge the credit card.
65 votes -
Show time of arrival
It should show the time they arrived. Useful for coordinators if anything happens and we need this information.
64 votes -
Recurring Blocked times
Recurring blocks should have how often they repeat noted on them. Also, the ability to create recurring blocks should allow for specific dates. Ex: a block is placed on the first Tuesday of the month. Instead of a block recurring every 4 weeks, there should be an option for the block to repeat on the first Tuesday of every month following.
63 votes -
Customize Service Provider Priority in Online Booking
"Customizing and optimizing first available - we would like new clients or those who don't have a preference in stylists to be placed with our [newer] stylists with the least filled book."
62 votes -
More Granular Privilege Groups for Business and Location settings
More refined permissions, beyond the current "Manage Business" or "Manage Location" tabs access level. They need the ability to grant permissions for specific tasks within this tab. For example, a business may want to permit a team member to manage inventory levels but restrict access to product creation, employee management, or other sensitive areas.
This granular control would enable businesses to delegate responsibilities accurately while safeguarding critical operational aspects.
62 votes -
Alert for Clients with Past Due Balance
Alert on client profile that states when they have a past due balance and the total past due balance as well as a way to send out monthly balance due invoices to clients.
61 votes -
Send images via Contact Center
Business would like the ability to send images via the Message Center, currently only support gifs
61 votes -
Easy way to access services' prices
We need a easy-fast way to access the services' prices without having to do so many steps. When a potential new client is asking for the price of specific services it takes us a while in order to access the prices.
58 votes -
Loyalty Program connects with client Referrals
The loyalty program can also include client referrals. So when you refer someone, you automatically get points once it is added to your account, instead of manually keeping track. Heavy on client referrals.
58 votes -
Include Future Appointments in email reminders
The business would like the ability to include a display of future bookings to be include in the email reminder being sent out for the appointment taking place within 2 days.
57 votes -
Ability to edit closed orders
Sometimes mistakes are made during the checkout process. It would help if we were able to edit closed orders. Example: We scheduled a same day client for a future day, closed out the order and are unable to remove her from the calendar for that future day.
57 votes -
Form Direct Link
Would like the ability to choose a direct link for forms instead of only in client notifications and manual send from appointment edit.
55 votes -
55 votes
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Allow us to check services done by a provider instead of having to customize each one
going in to each service and customizing is soooooo laborious. List all service and just check a box if the tech can -perform that service instead of hving to customize each service!!!!
55 votes -
Custom Templates for Online Gift Certificates.
The ability to create custom templates for online gift certificates based on what time of the year. Ex. mother's day, Christmas, Thanksgiving, halloween, father's day...
55 votes -
Gratuity via Duo, even if service total is $0 (prepaid)
Maybe this idea was already posted, but I just got the Duo. Sometimes we have clients who have already prepaid and the total for services is $0. We realized the Duo will close out the sale and not prompt the client to leave gratuity. We have to ask and manually enter the gratuity amount in the checkout window before running payment. We would like to still have them select a gratuity amount on their own via the iPad, based on value of the service. If they left cash, they can still skip it. Thanks!
54 votesThank you for your feedback! Our team is in progress to address this issue and will have a resolution soon.
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