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6298 results found

  1. No show Prompt

    When there is a repetitive customer that no-shows, can the system prompt us when scheduling the customer to let us know that the customer has no showed "x" amount of times so we can decide to make an appointment or decline the customer

    146 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  2. Waitlist Automatically Reach Out To Clients When There Is An Opening

    Once I get a list of people on my waitlist and there is a cancelation I would like a text to be sent out saying "Hello! We had an appointment at 2pm come available. First to reply Yes will book this appointment. If you're not free, please ignore this message."

    143 votes
    Waitlisted  ·  5 comments  ·  Admin →
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  3. Cancel Appointment via Reminder Text

    Clients are able to confirm their appointments through text, they should be able to cancel via text as well.

    135 votes
    Waitlisted  ·  14 comments  ·  Admin →
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  4. Make the chat box moveable on the screen. Huge help!

    When using the chat/help feature I have to exit out while I am helping customers. I would much rather be able to move it around. I have used this in other platforms and really liked it.

    133 votes
    Waitlisted  ·  7 comments  ·  Admin →
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  5. Time clock in app

    131 votes
    Waitlisted  ·  13 comments  ·  Admin →
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  6. Desktop is great, App is stuck in the dark ages. Please add more desktop functions to app.

    My technicians use an iPad and their iPhones every day. My scheduling assistant/receptionist is virtual and booking appointments via the BLVD professional app is absolutely brutal.

    1. Why can't they select the client, artist, and appointment and have it search the next available appointment? Instead, they're stuck swiping through 3-day increments. Ugh. :(
    2. Why do all appointments options show under a technician, even if it's not assignable to them?
    3. Why can't my technicians modify their schedule (change times available, not just blocking off times manually)?
    4. Why can't we see the forms the client filled out for their session via the app?

    …

    130 votes
    Waitlisted  ·  3 comments  ·  Admin →
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  7. Booking alert when service providers/resources are double booked or unavailable

    Our staff member has double booked on their schedule accidentally and we are wondering if there is a way to receive a pop-up alert notifying our staff that they already have an existing booking on their calendar for the requested time.

    Would help to prevent anyone from double booking on their own calendar!

    127 votes
    Waitlisted  ·  41 comments  ·  Admin →
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  8. Profile pictures for Clients

    Pictures next to client's name to reckognize who they are and how they like their service

    125 votes
    Waitlisted  ·  8 comments  ·  Admin →
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  9. Duplicate Client Report

    A report that pulls all the clients that have duplicate accounts so we can easily merge them without having to stumble upon their multiple accounts or search the client list to see duplicates

    124 votes
    Waitlisted  ·  2 comments  ·  Admin →
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  10. Mobile checkout with card present

    for ease of use and to avoid CNP fee

    124 votes
    Scheduled  ·  7 comments  ·  Admin →
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  11. allow an option for clients to have to fill out forms once a year instead of just first visit or every visit

    some forms we would like to have clients update yearly. it would be nice if the system automatically did this as an option in the form settings

    123 votes
    33 comments  ·  Admin →
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  12. When booking an appointment for a client that has waitlisted, do a match and ask user if waitlisted appt can be deleted

    122 votes
    Waitlisted  ·  3 comments  ·  Admin →
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  13. Block new clients from booking with certain providers

    It would be helpful to be able to specify what stylists are willing to take new client online bookings. I have a few service providers that no longer want to take new clients. But don't want to get rid of online booking completely, because current clients like to schedule online with them. It would be helpful to have a setting where stylists can choose if they would like to be available for new online bookings.

    119 votes
    Waitlisted  ·  10 comments  ·  Admin →
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  14. Alert for Completed Intake Forms

    A way to alert the front desk that a form for a client has been completed

    119 votes
    15 comments  ·  Admin →
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    Waitlisted  ·  AdminJulia Egan (Product Marketing Manager, Boulevard) responded

    Hey folks! Today we released a related feature: the schedule view.


    Accessible from either the Front Desk or Calendar views, you can select "Schedule" to view a list of any day's appointments and filter that list by the form's status. This will make it easier to see when staff or clients complete a form or chart, or who still has items outstanding. Learn more here, and we hope you enjoy!

  15. Allow clients to select time before professional in Online Booking

    I noticed when clients go to book online they are first asked to pick a professional before picking the day in which they'd like to book. My biggest concern with this is that if a client needs a particular day but their usual tanner isn't scheduled and we do have an alternative tanner for that day, the client will be unaware they can still book that particular day.

    118 votes
    Waitlisted  ·  20 comments  ·  Admin →
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  16. Receipt Customization

    116 votes
    Waitlisted  ·  4 comments  ·  Admin →
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  17. Printable List of all client's future appointments

    We have some clients that like to book out for 6+ months at a time. It would be great to have an option to print out the whole list of future appointments as opposed to only one at a time so the client can add them to their calendars.

    116 votes
    Waitlisted  ·  18 comments  ·  Admin →
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  18. Memberships - Agreement Forms

    Would like to be able to attach forms to a membership or series (product instead of service). The workaround for this now is not ideal at all.

    115 votes
    In Progress  ·  15 comments  ·  Admin →
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  19. Loyalty Program customization

    We would love to be able to customize the loyalty program either through the program itself or with promotions. Like earn double points on service X or product Y. This would be a good way to help us promote slow sellers while ensuring that customers will be coming back to use their points.

    On a more permanent basis I would love to have higher points earned on my higher margin services to push people to book more of those.

    114 votes
    Waitlisted  ·  24 comments  ·  Admin →
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  20. Cancellation Reports

    Able to filter cancelled appointments or cancelled new clients so we can email those clients to try to get them in again!

    103 votes
    Waitlisted  ·  18 comments  ·  Admin →
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