Desktop is great, App is stuck in the dark ages. Please add more desktop functions to app.
My technicians use an iPad and their iPhones every day. My scheduling assistant/receptionist is virtual and booking appointments via the BLVD professional app is absolutely brutal.
- Why can't they select the client, artist, and appointment and have it search the next available appointment? Instead, they're stuck swiping through 3-day increments. Ugh. :(
- Why do all appointments options show under a technician, even if it's not assignable to them?
- Why can't my technicians modify their schedule (change times available, not just blocking off times manually)?
- Why can't we see the forms the client filled out for their session via the app?
These are some of the major things that need reworked with the app.
Shannon Housley
shared this idea
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Hey Folks! As of today, we have added form and chart functionality to the Professional App for all businesses with the forms add-on. Now it's easier than ever for your staff to add forms to an appointment or update critical client information, directly from their smartphone or iPad. To learn more about this functionality, check out this support article: https://support.boulevard.io/en/articles/8038055-forms-in-the-professional-app As always, we appreciate your feedback and look forward to hearing more from you.
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Jami Jenkins
commented
yes!!!! I would love to see messages in the app, waitlist, product list and so much more
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Sarah Richman
commented
This is SO SO SO important! Our therapists are so upset about the lack of app features.
