14 results found
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Add Class Pass Integration
We have clients that book through class pass - it'd be great if those could integrate and sync with Boulevard to ensure we aren't double booked.
52 votes -
A photo import feature
We love that there is a gallery in the client profile, but have years of photos on another program. The company is able to make an export but BLVD is currently not set up for bulk photo transfers. I can understand the concern, however doing this manually will take months and creates more room for mistakes to be made.
13 votes -
create scheduling alert API
it's possible to pull an existing scheduling alert via the API but not create one. this is a beneficial route as opposed to tagging client/appts since the alert appears upon appointment creation, rather than after an appointment has already been made.
1 vote -
390 votes
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Add Service Provider Titles to Booking Confirmations
Please include Service Provider Titles to Booking Confirmations. General feedback from clients was to include titles as the Last Name. The Service Providers have different levels of experience, so this allows the client to choose appropriately when scheduling their service.
14 votes -
Permission: Modify voucher expiration date
Not all users who have access to the client profile should be able to change a voucher's expiration date. This impact liabilities and makes it too easy for any user to honor services beyond the company's sales rules. It should be approved and updated by management only.
2 votes -
Permission: Hardware Tab access
Unless the staff member has the Location Manager privilege group enabled, staff members can't access the 'Hardware' section of the 'Manage' tab, making it difficult for them to troubleshoot Duo hardware issues without someone with an Admin or Location Manager privilege group present.
9 votes -
PHONE APP is difficult to book appointment and see details
As the owner, I should have a much smoother experience on the phone app then I do. It's difficult to book appointments for clients and see details.
42 votes -
Tighten up the Hipaa compliance
When a patient books a service they get an email with all of their appointment details listed like their name, date/time of their appointment and what treatment they are getting. Med Spa practices have to practice hipaa and this is a huge violation.
17 votes -
Permission: Client tab & audiences
Objective:
To implement new safety measures to protect company data, specifically by managing access to the newly updated Clients tab and the ability to create and view targeted audiences.Background:
With the recent update to the Clients tab, users can now 'drill down' into client data and create targeted client lists. Previously, a client list with 12,000 entries was not very actionable, but with the new update, users can filter and extract valuable information. This poses a potential risk if sensitive data falls into the wrong hands.Current Situation:
Turning off client list access is not a viable solution as…1 vote -
Mobile checkout with card present
for ease of use and to avoid CNP fee
125 votes -
44 votes
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Allow Location Managers to edit products
Currently my location manager can update quantities but not enter new products or update price changes on existing products. As the owner, I have given her autonomy over our inventory and it is up to her to manage. The software is forcing me as the owner to do this and I pay her to do it!
I do not wish to give her total control over our software so it should be something I can allow in permissions.
22 votes -
See full service on professional app without needing to edit
Here the stylist has to EDIT the appointment to see the full service. We have had stylists make mistakes on appointments as they cannot read the full explanation in the app. Or they have to come up to front desk each appointment to check what they are doing and this is untenable long term.
13 votes
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