18 results found
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One-Time Text Messages
The client would like to be able to send mass text blast to their clients.
593 votes -
Provide more details for disputed transactions
The details for disputed transactions are very puny. There should be more information on what the bank has provided, the actual end result (did I get the money back, did I lose it forever?) What other charges are associated with the dispute. Dates that all of those charges hit my account, etc...
61 votes -
Improve Duo - Reduce Constant Disconnect and Unlinking
Our practice has (4) of the latest iPad Pros and (3) duos. They are constantly disconnecting/unpairing from the duo and/or unliking from the BLVD software. This is extremely frustrating. These iPads are dedicated to BLVD use and I've tried everything to keep them from doing this. I'm actually quite surprised there aren't more complaints. Please fix this! Before BLVD we had Square and their POS systems is leaps and bounds above BLVD. I can count on one hand how many times the system disconnected. With BLVD at least one of the connections goes down daily. Personally I would prefer a…
17 votes -
Gratuity via Duo, even if service total is $0 (prepaid)
Maybe this idea was already posted, but I just got the Duo. Sometimes we have clients who have already prepaid and the total for services is $0. We realized the Duo will close out the sale and not prompt the client to leave gratuity. We have to ask and manually enter the gratuity amount in the checkout window before running payment. We would like to still have them select a gratuity amount on their own via the iPad, based on value of the service. If they left cash, they can still skip it. Thanks!
36 votesThank you for your feedback! Our team is in progress to address this issue and will have a resolution soon.
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Allow zooming on photos in forms and charts when viewed in the professional app
Uploading photos is a great feature for the forms and charts. I was just playing with this, and I realized that there is no option to zoom into the photos which can make viewing details harder when looking on a small phone screen. Viewing on a computer monitor is easier, but zooming would still be helpful there.
7 votes -
28 votes
We're excited to let you all know that this is actively in progress and will be released before the end of this year. Thank you for submitting this feedback!
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Bring back cursive chart sign off
The chart sign off signature used to be in cursive and now it's in bold capital lettering. Can you bring back the cursive or at least an option to have cursive over the capital letters?
1 vote -
Receive a Notification for Disputes
Can we receive notifications for Merchant Disputes that arise?
Thank you!
43 votes -
4 votes
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SMS Marketing
Ability to market to clients via SMS within the dashboard
313 votes -
15 votes
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Separate service packages from products
It would be helpful for reporting purposes to take service packages (vouchers) out of the Products category and have them as their own standalone.
Currently when you create a package for a service it has to be entered in as a product. This is misleading when you run a sales report as you see actual product sales and service package sales as one number.
57 votes -
OPERA- Hotel Software Integration
OPERA Cloud integrates with Oracle's industry-leading point-of-sale for hotel transactions.
8 votesWe have an integration built and are piloting it with customers now.
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Ability to copy forms from previous forms
Many intake forms are very similar with a lot of the same information and small variants between. It would be super helpful and time saving to be able to duplicate a form entirely, or at least be able to copy/paste the components between two forms.
13 votes -
Separating out Memberships from Product List
Memberships should live in the Memberships section of the Manage Business Tab and Manage Location so that there is information solely on products in the Products tab and memberships can be built and viewed in the Memberships tab.
77 votes -
Voucher overhaul
Ability to "undo" an erroneous voucher redemption, at current if a voucher is "redeemed" the only way to correct it is to sell a workaround one to add it back to the client's payment methods.
Audit friendly; so many times clients come in and are very confused how many vouchers they have left. Rework of payment method section or in history that shows when a package was sold and how many are left alongside each date of redemption. This would solve many if not all of the back and forth questions and provide front desk staff a way of identifying…
26 votes -
Restricted appointment scheduling to a single staff member or resource
Ability to remove optimization across service providers and schedule all services with a single staff member or resource
1 vote -
Shorter Appointments having less availability
For appointments that are shorter in duration if most appointments are 1h+ I would love if there was a way for online booking offering less amounts of times for the shorter appointments and coupling them with existing appointments. For example if a stylist has a haircut appointment at 12:30, only offering for that day 12:15 or, 1:30 so the appointments are stacked instead of separated out.
10 votes
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