6510 results found
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Client Portal Account Credit
I love that clients can see their available vouchers on the client portal as well as what their membership perks are. I would like them to also be able to see their account credit balance on the portal.
105 votes -
Couples Bookings
We need a way for clients and businesses to be able to book couples massages-Same room with 2 service providers at the same time
105 votes -
Bulk editing on services, products, inventory
Bulk editing on services, products etc would be beneficial and save a lot of time.
103 votes -
form/ chart upload without an appointment
ability to add / upload client charts and forms that were previously treated under a prior booking system but have not been seen for an appointment under the new booking system. or overall ability to upload forms and charts without the need to attach to an appointment
102 votes -
E-Scripts
Need E-scripts
101 votes -
Adjust offer code value for different totals and purchase items
Setting conditions for offer codes.
Example Spend X on X = X Discount
150 or more on gift card = 10% off
spend 100 on X product line = 15% off
Spend 200 in Spa Category = $20 off
We can do this in house but when making sales online, especially gift cards, we cannot have it apply to all gift cards. setting a condition would be helpful101 votes -
Switch guest name
Hello,
When a client books for someone else like their spouse, sibling, or friend, and books the appt under their own name, it would be really nice o be able to switch the names/info without cancelling the appt. Cancelling is such a hassle when the guest is right in front of you and we need to make a quick change before they go back with their provider.We also like to keep notes on our guests for future reference on massage and skin care protocols, cannot link notes to the right profile if we cannot switch the names.
thank you…
101 votes -
We should be able to answer/respond to text messages through the blvd app
We should be able to answer/respond to text messages through the blvd app
100 votes -
product commissions by staff
Create a Products tab Just like how Boulevard has a Services tab under each staff member under the Manage section. This would allow custom settings of commissions based on products or categories of products. It's such a chore to manually calculate commissions for certain employees after switching to BLVD.
98 votes -
Text Message Templates
Ability to create templates which can be selected when messaging a client. This increases efficiency and ensures a consistent and controlled customer service experience.
97 votes -
Waitlist only available on days with published schedules
Ability to tie waitlist to business hours/published schedules
97 votes -
96 votes
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94 votes
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Auto update expired cards
When clients have expired cards, having the system be able to automatically update the expired cards would make the business run smother.
93 votes -
Tip reports for staff on mobile
I do not want to give staff access to all reporting. It would be great if they had access to see their tips at the end of the day. This would be great to see a tip report on the mobile app as well.
92 votes -
92 votes
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Count No-Show & Early Cancellations in Client History even when charged per cancellation policy
Currently an appointment shows as completed if we charge them per the cancellation policy. the BLVD process is to click the cancel button and then document the appt as either late cancellation or no-show, upon which we are asked if we want to charge the customer. Charging the customer should happen, per the policy, but the appt status should remain No-Show or Late Cancel.
91 votes -
89 votes
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automatic confirmation text sent to clients booked the same day or 24 hours with no email on file
automatic confirmation text sent to clients booked the same day or 24 hours before appointment with no email on file. or a button/tab to click to send out the text
87 votes -
Ability to limit dates, days, or times that a service can be booked
We offer seasonal services, and we just had someone schedule our fall Pumpkin Spice service in January. It would be nice to limit the calendar time that these services are available to be booked.
85 votes
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