I love the rating idea, but it ends there. More growth and support in marketing would be to encourage 3rd party review. I like the idea of giving the guest an option to leave a confidential rating or share you experience online to support local! was with forest previously and it did great encouraging the guest to review on google and assisted is with SEO and additional marketing to new potential guests.

I was going to submit this idea. This should be a top priority.

Would like reviews to go straight to Google rather than internal rating than link to social accounts.

WE NEED THIS BAD!!! The current system makes the client write a review (posts to them system) and then makes them write it AGAIN to post to YELP. This is inefficient and needs to be a TOP priority.

This should be top priority. Reviews are everything.

With my previous software, anytime a client received a service, 2 days later they would be sent a text message asking them to rate their experience with a star rating. They also were given the chance to leave a comment. It then automatically posted 4-5 star reviews to our dedicated sites (google, facebook, etc). If the rating was anything under a 4 star review, it didnt post to the sites, but instead notified us and allowed us to respond and make it right. It was such a useful feature.

reviews + ratings to have a call to action button to share on google (phorest had this feature and it helped us build our online reputation tremendously)