Couples Bookings
We need a way for clients and businesses to be able to book couples massages-Same room with 2 service providers at the same time
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Ashley Beebe commented
There really needs to be a way to link or tie appointments together. Businesses such as spas have a great deal of couples massages and there are not only issues with booking since having to book two separate appointments but also creates problems for cancellations. When the guest wants to cancel they think their appointments are linked so we are having to call and reach out to guest regarding their bookings and cancellations on a daily basis.
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Ashley Beebe commented
The ability to book 2 guests together with two providers for a couples massage needs to be implemented. We have to watch over our calendar every day because when a guest books, they will stack appointments, or two seeprate times, or just give their info and then we are left with calling to redo the appointment. If BLVD can't come up with this they should target establishments that offer couples massage, its about 40% of our massage appointments. I would say 20% of guests book these appointments correctly. Beyond frustrating!
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Mary D. commented
This is definitely a down-side to Boulevard. The client-facing scheduling is very confusing and has led to clients only booking "half" of the couples appt. Please create a Couples Massage functionality!!!
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Melanie Brumsted commented
The idea is the customer would click on the Valentine's day couples promo and it would know its already for two people and wouldn't double book employee
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April Emmons commented
After our 1st few weeks with Blvd we have already had 10+ clients book couples massages online using the "book a individual session" which obv only schedules 1 therapist which obv does not work for a couples massage. Clients think that they are set for couples because technically, they can book a couples under "individual" not understanding they only have 1 therapist for both of them. This is a huge problem for us. It is requiring us to meticulously go over each days' schedule and upsetting our clients when we cannot provide them w the appt. Please make it available for us to choose some services to not be individual (couples AND Four Hand) and only under group booking. Or fix this issue in another way. PLEASE!
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Dana LeNoir commented
we are having to book two seperate appointments for couples. need to be able to book at once and the price needs to be split per employee
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Tiffani Vasinko commented
Booking widget allowing customers to schedule more than 1 service provider for their group appointment. example couple massage
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James Bohan-Pitt commented
We need the ability to book services appointments at the same time. e.g. Lash at 5pm and Massage at 5pm.