Switch guest name
Hello,
When a client books for someone else like their spouse, sibling, or friend, and books the appt under their own name, it would be really nice o be able to switch the names/info without cancelling the appt. Cancelling is such a hassle when the guest is right in front of you and we need to make a quick change before they go back with their provider.
We also like to keep notes on our guests for future reference on massage and skin care protocols, cannot link notes to the right profile if we cannot switch the names.
thank you (:
Kaitlyn
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Lauren Callender commented
This is so critical and the fact that this is ANOTHER feature BLVD is so behind on is making me think to switch back to Booker. We have parents book for their teens all of the time, they will book under their name, and in the note put their teen's name. On Booker, we could just click an orange arrow and switch the name to the teen. It makes the parent look like they cancel all of the time when they don't, that is the only option you give us to cancel their appointment and book the teen.
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Monica Wolff commented
If a client makes two appointments under their name, but one is for a different client, have a way to just switch the name on the second appointment rather than having to cancel the appointment and make a new one. This counts against statistics and the client data. Also, this would be great in situations where a parent makes an appointment for their child as well, so it doesn't count against the parent's profile.
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Lupe Perez commented
Ability to change name out. without creating a new appointment to put the correct client in.
Example: I booked an appointment for emily (existing client) but the day of the appointment it is for emily daughter, Ava (existing client). Instead of having to recreate the same appointments so they reflect Avas name lets have an easier option to just change the existing name on the appointments that are already set up -
Stacey Overton commented
My request only under a different header. We need the capability to have multiple names under the same email and phone number. For example; mothers booking for children, wives booking for husbands.
Or an option to book an appointment as a guest vs. booking through a profile that would still allow for email and sms reminders.
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Penelope Espaillat commented
Sometimes clients book an appt under their name, but the appt if for someone else. I would like to be able to change the client in the appt instead of having to create a brand new appt just to have the right client.
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Ellen Pino commented
For example: a mom books an appointment for daughter under mom's name. To change the appointment to the daughter's name, we need to cancel and rebook the appointment.
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Sophia Magriplis commented
ability to switch client name in existing ticket/appointment
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Lisa Lee commented
Ability to edit client's name within the appointment. Ex: if client X books a group appointment on behalf of X and Y and both appointment is under client X's name, it would be nice to have the ability to change the name within the second appointment to the guest's name, client Y.
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Glorisel Gonzalez commented
Clients who book online who are booking for someone else always ends up with an appointment instead of the name they put in. Then we have to delete the appointment and make a new one when the only thing that needs to be changed is the name on the appointment.