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  1. 416 votes

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    Waitlisted  ·  19 comments  ·  General  ·  Admin →
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    Lisa Lee commented  · 

    Time slots change color for when we have a no-show client. When our barbers are looking at their schedule, they can properly know which of their clients were a No Show, and so when those clients look at our schedule they can see when they didn't show up.

    Lisa Lee supported this idea  · 
  2. 33 votes

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    Waitlisted  ·  7 comments  ·  General  ·  Admin →
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    Lisa Lee commented  · 

    Instead of clients going through the whole list of services to find what each stylists offers, they can select the stylist's name and see the services on the stylists' list.

  3. 58 votes

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    Scheduled  ·  13 comments  ·  General  ·  Admin →
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    Lisa Lee commented  · 

    For a quick snapshot of the week

  4. 39 votes

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    Waitlisted  ·  15 comments  ·  General  ·  Admin →
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    Lisa Lee commented  · 

    Run a tag report for future bookings - booking date and amount of services.

    How many reservations and dollars were put on the calendar? Also if there was a tag for the the bookings that they manually inputed as "online bookings" that partners can easily pull a report to show revenue in booked reservations today for the future. The ultimate goal would be to see if online bookings have gone up and staff bookings have gone down. This will help our partners show their online efforts are working and how much it cost for the day in ad words and clicks.

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    Lisa Lee commented  · 

    A forecasting report that shows the utilization and prebooked percentages, for the coming months, on a location level.

  5. 324 votes

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    Waitlisted  ·  12 comments  ·  General  ·  Admin →
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    Lisa Lee commented  · 

    for Admins to view at a glance their staff members' performance report

  6. 3 votes

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    Waitlisted  ·  1 comment  ·  General  ·  Admin →
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    Lisa Lee commented  · 

    With the number of resource rooms and service providers scheduled, it's hard to read the appointment details within the calendar view.

  7. 68 votes

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    Waitlisted  ·  5 comments  ·  General  ·  Admin →
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    Lisa Lee commented  · 

    Add a qualifier so it automatically applies the offer for the free service.

  8. 15 votes

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    Waitlisted  ·  1 comment  ·  General  ·  Admin →
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    Lisa Lee commented  · 

    Booker didn't show us tip sales within our business sales reports. The reason being that the employee tips have little to do with sales that impact the business bottom line. Essentially you are including compensation and business sales into one category when they have nothing to do with each other. Tips flow through the business but should be considered more like sales tax. We collect it and pass it on. So we have been manually doing math to figure out our actual net business sales with Boulevard- which as you can imagine is inefficient (we use sales reports every single day for accounting, budgets, goal setting, coaching, etc.)

    Gross sales should only account for Product Sales and Service Sales.

  9. 68 votes

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    Waitlisted  ·  8 comments  ·  General  ·  Admin →
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    Lisa Lee commented  · 

    The ability to have all commission reports are auto emailed directly to the employee and owners.

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    Lisa Lee commented  · 

    * Schedule "Reoccurring" reports at X time on X date

  10. 36 votes

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    Waitlisted  ·  4 comments  ·  General  ·  Admin →
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    Lisa Lee commented  · 

    Ability to edit client's name within the appointment. Ex: if client X books a group appointment on behalf of X and Y and both appointment is under client X's name, it would be nice to have the ability to change the name within the second appointment to the guest's name, client Y.

  11. 43 votes

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    Waitlisted  ·  5 comments  ·  General  ·  Admin →
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    Lisa Lee commented  · 

    Booker allows calendar sync on their platform and ClassPass customers could book seamlessly and show up on their Booker calendar without double booking etc.

  12. 25 votes

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    Waitlisted  ·  6 comments  ·  General  ·  Admin →
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    Lisa Lee commented  · 

    Would like staff members' bios to appear when you scroll over the therapists or stylists on the booking widget.

  13. 59 votes

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    Waitlisted  ·  10 comments  ·  General  ·  Admin →
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    Lisa Lee commented  · 

    Flexibility on customizing confirmation emails.

  14. 20 votes

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    Waitlisted  ·  2 comments  ·  General  ·  Admin →
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    Lisa Lee commented  · 

    The service providers' colors are too light, it kind of blends with the white making it hard to see their hours correctly.

  15. 20 votes

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    Waitlisted  ·  2 comments  ·  General  ·  Admin →
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    Lisa Lee commented  · 

    Ability to process a "service" sale in the same way a product or Gift card sale can be processed. To avoid adding the service to the calendar.

  16. 52 votes

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    Waitlisted  ·  8 comments  ·  General  ·  Admin →
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    Lisa Lee commented  · 

    An after-pay program, like Klarna, where customers can choose it as a payment method and then pay the total balance in 4 installments over 2 months.

  17. 24 votes

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    Waitlisted  ·  6 comments  ·  General  ·  Admin →
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    Lisa Lee commented  · 

    On Fellow Barber's website, they have individual profiles (not fully fleshed out yet) for each barber and would like to add a booking widget for each one.

  18. 12 votes

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    1 comment  ·  General  ·  Admin →
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    Lisa Lee commented  · 

    Staff Roles (Hair Stylist - Alison's Team / Hair Stylist - Keiffer's Team) - each team is assigned goals/metrics and about 15 employees are under each team leader. They want to pull a report (Staff Performance by Location) and see performance metrics listed out for every employee that reports to their team leader on a location level. Lorean created two staff roles to test this out in dashboard (Bowery location): Hair Stylist- Alison's Team and Hair Stylist - Keiffer's Team. For example: Staff Member A, B, C, D are listed under "Hair Stylist - Keiffer" and drill down their performance metrics.

    - Business Sales ☑️ - Product Sales ☑️ - Total Sales ☑️ - % booked - % retained within 3 months (4 months preferred due to brand-specific booking patterns) - total tickets ☑️ - # of tickets with color (separate report) - average $ per retail product sold - average $ per service ticket - % of clients pre-booked ☑️

    "we utilize the following details in specific analysis of yearly growth and development patterns for each one of our team members. This report allows us to give each employee a comprehensive analysis of their productivity throughout the year and gives us a detailed view of their business flow month by month. The view for this report should be available month by month along with a subsequent yearly view for each individual technician, with capacity to set a date range and data to be seen in granularity."

  19. 18 votes

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    Waitlisted  ·  4 comments  ·  General  ·  Admin →
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    Lisa Lee commented  · 

    Per client: "I want to print out a client list for a specific stylist. When it comes to stylist schedules can I print out one stylist's schedule at a time without having to print out that same information for every single stylist?"

  20. 63 votes

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    Scheduled  ·  10 comments  ·  General  ·  Admin →
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    Lisa Lee commented  · 

    To outline the details of the membership and have them (clients) sign and agree to it.