reviews
Regarding the new review platform, I see some improvements over previous iterations. However, the ideal configuration would be a direct prompt to a review platform of our choice, such as Yelp/Google. Once the customer spends generous time reviewing us internally on BLVD platform, they are unlikely to follow prompt for additional posting. We are essentially cannibalising our own reviews by using this feature.
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votes
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JT Sanabrais commented
This is HUGE - when we decided to come to boulevard we were told this was already an option so leaving our previous platform and leaving that feature has had a HUGE impact on our business and organic leads coming form google