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6444 results found

  1. Allow multiple product usages for each service

    Many services require multiple products to be used, so allowing for more than one product to be used per service would allow for better inventory tracking

    40 votes
    Waitlisted  ·  8 comments  ·  Admin →
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  2. PHONE APP is difficult to book appointment and see details

    As the owner, I should have a much smoother experience on the phone app then I do. It's difficult to book appointments for clients and see details.

    40 votes
    Scheduled  ·  1 comment  ·  Admin →
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  3. Daily Summary Report

    40 votes
    Waitlisted  ·  4 comments  ·  Admin →
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  4. Predictive Staff Scheduling/Forecast Reporting

    40 votes
    Waitlisted  ·  15 comments  ·  Admin →
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  5. Shared vouchers

    Clients may share vouchers between client profiles

    40 votes
    Waitlisted  ·  4 comments  ·  Admin →
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  6. Record of ALL Appointments, kept, missed, &/or moved/rescheduled

    It would be great to have a record of all appointments even if they are rescheduled on our or their end. This could be done by keeping a record of alerts, reminders, and other messages sent to the client in the "messages" section of the clients record.

    40 votes
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  7. Send text reminder even when appointment has already been confirmed via email reminder

    39 votes
    1 comment  ·  Admin →
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  8. Processing (prep) time set at beginning of appointment.

    Be able to set processing time at the beginning of an appointment and not have the 5 minute time block at the beginning of appointments. This is ideal for treatments that require numbing before beginning. Even the 5 minutes stops treatments from being able to overlap smoothly and causes issues. We should be able to change the duration to 0 even if the treatment is not an add on! If you want to appeal to more medspa's this needs to change!

    39 votes
    Waitlisted  ·  11 comments  ·  Admin →
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  9. Gift Card Balance on Receipt

    When a Gift Card is used to pay - include the remaining balance of that gift card on the receipt.

    39 votes
    1 comment  ·  Admin →
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  10. Configurable Email Blast Send Time

    Allow users to customize the time of day when scheduled email blasts are sent, rather than being fixed at 9 AM UTC. This enhancement would provide greater flexibility for businesses operating across different time zones and help optimize email campaign performance based on their target audience's peak engagement times.

    Current limitation: Email blasts can only be sent at 9 AM UTC, with no option to modify the send time. This restricts businesses from scheduling emails at optimal times for their specific market and audience.

    Proposed solution: Add a time selector alongside the existing date picker, allowing users to specify both…

    38 votes
    Waitlisted  ·  7 comments  ·  Admin →
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  11. automate new guest follow up communication

    We are having to manually send texts/emails to new guests asking them to fill out a survey in exchange for gift vouchers for their next appointments. I'd like the system to be able to enter a new guest into a 3-6 month after visit flow where we can send them reminders about our loyalty program, survey their experience, video links on hot tips...all to stay top of mind and add value to their experience.

    38 votes
    Waitlisted  ·  7 comments  ·  Admin →
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  12. Show Linked Group Appointments Better

    Sometimes multiple patients book appts to come in together as a group. When they reschedule it wastes a lot of time, it would be more time efficient if we had a "linking" option or a Group Appt option, something like that... so they could be recognized as a "unit" and maybe we would be able to just book and reschedule them in one go. Just a thought.

    38 votes
    Waitlisted  ·  10 comments  ·  Admin →
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  13. Combine Commission Summary and Time Clock in one report for Payroll Reporting

    Combine Commission Summary and Time Clock into one report to make it easier on accounting team when calculating payroll.

    38 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  14. Rescheduling resources!

    When rescheduling resources there is ZERO need to email a client about the change! Boulevard is WAY to notify the client centric! Do not EVER email clients about resource change. Best implementation would be toggle for default to email clients of appointment changes or not. Rather check the box to notify than to uncheck to not notify. Software cannot keep up as fast as changes can be made (checkboxes are sometimes slow to respond) and would rather say oops, I should have than oops, I did, especially if just rearranging resources.

    This would be as simple as a toggle switch…

    37 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  15. Online booking: Suggest other options when there are no times available

    Currently, If 5 clients are booking but only 3 slots are available, the system will show that no times are available.

    This account asked if we could show what is available and give alternative times for the other clients that did not have the first time opening.

    37 votes
    7 comments  ·  Admin →
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  16. Messages: Mark as unread / save draft

    Please create a "mark message as unread" option! This will help tremendously with how often we get interrupted mid-correspondence to assist with in-person clients. Also it doesn't seem to save a draft of your message when you leave the screen and come back.

    37 votes
    Waitlisted  ·  6 comments  ·  Admin →
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  17. Swap the white/gray on calendar

    It is more natural to block out with a dark color and open up with a light color. White is where the appointments and dark is where they are not. Or let us customize how we view our calendar

    37 votes
    Waitlisted  ·  7 comments  ·  Admin →
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  18. Reopen closed orders

    To be able to reopen a closed order in the case of an error. There is no way to fix an error except to issue a refund then to create a new appointment for the client. This throws off commission reports and clients history and purchase orders.

    37 votes
    Waitlisted  ·  3 comments  ·  Admin →
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  19. Gift card sales report

    Would like to have a gift card sales only report (no other products or types to filter out or need to manually adjust)
    - show gift cards sales totals
    - show gift card card values and discounts
    - show if cards purchased online or retail with ability to filter by dates

    36 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  20. Membership Billing dates

    Would like to have the ability to set different membership billing cadences. For example, auto billing eery six weeks versus monthly or bi-monthly.

    36 votes
    Waitlisted  ·  9 comments  ·  Admin →
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