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6230 results found

  1. automate new guest follow up communication

    We are having to manually send texts/emails to new guests asking them to fill out a survey in exchange for gift vouchers for their next appointments. I'd like the system to be able to enter a new guest into a 3-6 month after visit flow where we can send them reminders about our loyalty program, survey their experience, video links on hot tips...all to stay top of mind and add value to their experience.

    37 votes
    Waitlisted  ·  7 comments  ·  Admin →
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  2. Rescheduling resources!

    When rescheduling resources there is ZERO need to email a client about the change! Boulevard is WAY to notify the client centric! Do not EVER email clients about resource change. Best implementation would be toggle for default to email clients of appointment changes or not. Rather check the box to notify than to uncheck to not notify. Software cannot keep up as fast as changes can be made (checkboxes are sometimes slow to respond) and would rather say oops, I should have than oops, I did, especially if just rearranging resources.

    This would be as simple as a toggle switch…

    37 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  3. Ability to limit dates, days, or times that a service can be booked

    We offer seasonal services, and we just had someone schedule our fall Pumpkin Spice service in January. It would be nice to limit the calendar time that these services are available to be booked.

    37 votes
    Waitlisted  ·  12 comments  ·  Admin →
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  4. Gift Card Balance on Receipt

    When a Gift Card is used to pay - include the remaining balance of that gift card on the receipt.

    37 votes
    1 comment  ·  Admin →
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  5. Reopen closed orders

    To be able to reopen a closed order in the case of an error. There is no way to fix an error except to issue a refund then to create a new appointment for the client. This throws off commission reports and clients history and purchase orders.

    37 votes
    Waitlisted  ·  3 comments  ·  Admin →
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  6. Alert when Booking Online

    Alert the client when booking online that they already have a profile. Clients make multiple profiles because they can't remember their password or don't remember they have a profile and they end up creating multiple, which is a problem when we go to look at their history and their is nothing there. We then have to search if they have another profile.

    36 votes
    1 comment  ·  Admin →
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  7. Processing (prep) time set at beginning of appointment.

    Be able to set processing time at the beginning of an appointment and not have the 5 minute time block at the beginning of appointments. This is ideal for treatments that require numbing before beginning. Even the 5 minutes stops treatments from being able to overlap smoothly and causes issues. We should be able to change the duration to 0 even if the treatment is not an add on! If you want to appeal to more medspa's this needs to change!

    36 votes
    Waitlisted  ·  10 comments  ·  Admin →
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  8. Shared vouchers

    Clients may share vouchers between client profiles

    36 votes
    Waitlisted  ·  3 comments  ·  Admin →
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  9. Allow multiple product usages for each service

    Many services require multiple products to be used, so allowing for more than one product to be used per service would allow for better inventory tracking

    35 votes
    Waitlisted  ·  6 comments  ·  Admin →
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  10. Gift card sales report

    Would like to have a gift card sales only report (no other products or types to filter out or need to manually adjust)
    - show gift cards sales totals
    - show gift card card values and discounts
    - show if cards purchased online or retail with ability to filter by dates

    35 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  11. Membership Billing dates

    Would like to have the ability to set different membership billing cadences. For example, auto billing eery six weeks versus monthly or bi-monthly.

    35 votes
    Waitlisted  ·  9 comments  ·  Admin →
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  12. Better inventory management

    Inventory management in BLVD is clunky and difficult to edit. It would be great if I can view backbar inventory only or retail inventory only.

    35 votes
    Waitlisted  ·  3 comments  ·  Admin →
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  13. Staff selection first on booking widget

    Clients have been requesting the following feature where you can select a service provider and their availability at each location FIRST vs. selecting a location and date first then finding the service provider's availability.

    Would like the option for interchangeability. We have clients who have favorite artists and want to book accordingly and we have clients who want first available, so we want for both options and formats for booking.

    35 votes
    Waitlisted  ·  8 comments  ·  Admin →
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  14. Option to add retail products to packages

    Would like to be able to add retail products to packages.

    example: Double process service package that includes initial lightening service, followup gloss/toner 3-4 weeks out, an in salon bonding strengthening treatment, and a take home travel size shampoo/conditioner.

    1. This is helpful in introducing professional salon product to clients who may not have tried it yet,

    2. Insurance that the client is using professionally prescribed products supporting their investment in hair color services,

    3. Coming back with healthier hair to work with

    4. Clients will then come back and purchase full size product once they are hooked

    35 votes
    Waitlisted  ·  4 comments  ·  Admin →
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  15. Auto-generate gift card number

    It would be nice to have the ability to auto-generate a random gift card number during the creation process. Ideally, it would know what other numbers were in use and not duplicate them.

    35 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  16. Provide Report or Filter for Marketing Opt-In Preferences

    Add a filter to the client list or a beta report to show what marketing opt-in preference a client has chosen, including if they've opted out, and allow for the ability to export that list.

    34 votes
    Waitlisted  ·  6 comments  ·  Admin →
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  17. Indicate when there is an appointment note on mobile

    Unless a stylist purposefully clicks on the appointment, there is no indication that a note needs paying attention to. Would like icon visible or notification.

    34 votes
    Waitlisted  ·  4 comments  ·  Admin →
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  18. Change appointment color on screen to signal "arrived" in addition to the icon.

    Would make it easy to see who has arrived without having to get close enough to see the little arrived icon on their appointment. Also... when appointment times overlap, they cover up the icons.

    34 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  19. Waitlist with select dates/ “keep on until” dates

    Hi! I was wondering if we could adjust how the waitlist is set up? I think it would really help if there was a way we could select how long we want a client on for (example: July 25-Aug 18, week of Sept 7-14, etc) so we don't have to go through the waitlist every few days and filter out those who's "keep on until" date written in the notes section has already passed a while ago, it would be more automatic. Please let me know if this is a setting we can turn on in Boulevard already or if…

    34 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  20. Configurable Email Blast Send Time

    Allow users to customize the time of day when scheduled email blasts are sent, rather than being fixed at 9 AM UTC. This enhancement would provide greater flexibility for businesses operating across different time zones and help optimize email campaign performance based on their target audience's peak engagement times.

    Current limitation: Email blasts can only be sent at 9 AM UTC, with no option to modify the send time. This restricts businesses from scheduling emails at optimal times for their specific market and audience.

    Proposed solution: Add a time selector alongside the existing date picker, allowing users to specify both…

    33 votes
    Waitlisted  ·  7 comments  ·  Admin →
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