Messages: Mark as unread / save draft
Please create a "mark message as unread" option! This will help tremendously with how often we get interrupted mid-correspondence to assist with in-person clients. Also it doesn't seem to save a draft of your message when you leave the screen and come back.
Helen DeMun
shared this idea
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Benjamin Dampier
commented
100% we miss messages often and they go unanswered simply because we're all juggling multiple tasks and dealing with clients
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Blair Jackson
commented
This is a no brainer and should be implemented asap. The old messages get buried. Or another staff checks it and the front desk misses it because its been read.
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Julie Esparza
commented
When you leave a guest's profile it erases the message you were in the process of writing, is there a way we could keep unfinished messages saved? Maybe saved as a note or keep it open in the text box?
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Briana Hubbard
commented
we would like the ability to mark a read text message as unread to reference later
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Valerie Rome
commented
This would be helpful! As an owner, I go in to see the messages, but want my front desk to reply. Once i've read it, would be helpful to "mark as unread" so front desk knows to reply.