6507 results found
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Credit card needed prompt at booking
During the booking process, if a client doesn't have a credit card on file it would be nice to have a prompt that one is needed.
34 votes -
When you click a specific time on the calendar to book an appointment, it should automatically book for that time
I've already selected the time I want by clicking it on the calendar and clicking "new appointment". Then I still have to reselect the time again to complete the booking?
34 votes -
Indicate when there is an appointment note on mobile
Unless a stylist purposefully clicks on the appointment, there is no indication that a note needs paying attention to. Would like icon visible or notification.
34 votes -
Waitlist with select dates/ “keep on until” dates
Hi! I was wondering if we could adjust how the waitlist is set up? I think it would really help if there was a way we could select how long we want a client on for (example: July 25-Aug 18, week of Sept 7-14, etc) so we don't have to go through the waitlist every few days and filter out those who's "keep on until" date written in the notes section has already passed a while ago, it would be more automatic. Please let me know if this is a setting we can turn on in Boulevard already or if…
34 votes -
Calendar-Day Deposits
We'd love to see bank deposits match the total daily sales amounts. We'd be ok with slightly delaying the transfer time if it meant that the deposited amounts (as seen in the Transfers section in Boulevard) matched daily sales totals. Thank you!
34 votes -
ability to upgrade service at checkout
ability to upgrade service at checkout (book with a single tan, but check out with an upsold package and apply one session of the package to the appointment)
33 votes -
Expiration dates with products
With products you sell/offer at your business, you can have the option to tie expiration dates to that product to help when doing inventory, to keep track of when stuff is expiring and you need to order more, etc.
33 votes -
Automatic Late Cancellation Charges
I would like to add to this and maybe have a reminder pop up when they late cancel within a certain timeframe that we can set?
If its legal - take a step further and either have the system automatically charge them or put the late cancel charge in their cart/profile to show as needing to be check out by the front desk some how?
33 votes -
Account Credit indicator Color
The green oval that is used for account credits is always green and my reception misses sometimes when a client has an account credit. When there is no balance on the account credit that oval should be red or another color. When checking out staff will notice the color change for those who have credits with an account balance. That or the other suggestion of a popup would be ideal. From a programming standpoint I think it would be faster to have the color change to red when balance is zero.
33 votes -
Ability to include add ons in the mobile app
Have the ability to schedule add on services in the mobile app.
33 votes -
33 votes
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Referral source at booking for new clients
If new client is booking online for the first time, prompt them for referral source for reporting purposes.
33 votes -
Instant Direct Booking Link via SMS
Booking link sent via text for clients who wish to book over the phone but do not want to give credit card information over the phone or "book online". Link gets sent to phone and they must add credit card info and accept the terms and policies within a specific timeframe to complete the booking, saving time and effort for the front desk. When the front desk gets busy checking out a client and there's calls on hold to book. This is efficient and keeps both parties happy!
33 votes -
Capture client email immediately, not just if they complete booking - allow for retargeting campaigns
Major missed opportunity not capturing emails immediately. This could be entered into a report for retargeting clients that abandon their shopping cart and winning new clients
33 votes -
Send Forms After Appointment
I understand your can send reminders for forms prior to appointments. However, we've run into a situation where forms weren't completed before hand and the patient some how made it past our front desk without completing them. There should be a way to send these forms to a patient after their appointment. The only way to do that now is to send them PDFs of the forms which is very inconvenient.
32 votes -
Longer Waitlist Duration Visibility
When adding a client to the waitlist, there should be an option for a date range, not just a specific date. For example, a client has an appointment scheduled 2 weeks out but would like to be on a waitlist for any date sooner. It's a lot of work to add them to the waitlist for each of the days before.
32 votes -
32 votes
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Member/Membership recognition online
Online booking widget should recognize existing members and discount member services accordingly. For example, after login it knows I'm a member and will zero-out the service I am booking.
32 votes -
Gift card email to recipient when purchased in dashboard
When a client purchases a gift card over the phone, email or in-person, there is no way of specifying the gift card recipient. When a gift card is purchased outside of the booking widget, a recipient should be able to be determined and an email option should be available to email gift card recipient.
32 votes -
Add more colors for staff members
As our business is growing we need more colors! It can be confusing checking people in and out if 2 workers have the same color attached to their schedule :) Even lighter or darker shades of current colors would be good! Thank you!
32 votes
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