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  1. During the booking process, if a client doesn't have a credit card on file it would be nice to have a prompt that one is needed.

    34 votes
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  2. I've already selected the time I want by clicking it on the calendar and clicking "new appointment". Then I still have to reselect the time again to complete the booking?

    34 votes
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  3. Unless a stylist purposefully clicks on the appointment, there is no indication that a note needs paying attention to. Would like icon visible or notification.

    34 votes
    Waitlisted  ·  4 comments  ·  Admin →
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  4. Hi! I was wondering if we could adjust how the waitlist is set up? I think it would really help if there was a way we could select how long we want a client on for (example: July 25-Aug 18, week of Sept 7-14, etc) so we don't have to go through the waitlist every few days and filter out those who's "keep on until" date written in the notes section has already passed a while ago, it would be more automatic. Please let me know if this is a setting we can turn on in Boulevard already or if…

    34 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  5. We'd love to see bank deposits match the total daily sales amounts. We'd be ok with slightly delaying the transfer time if it meant that the deposited amounts (as seen in the Transfers section in Boulevard) matched daily sales totals. Thank you!

    34 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  6. ability to upgrade service at checkout (book with a single tan, but check out with an upsold package and apply one session of the package to the appointment)

    33 votes
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  7. With products you sell/offer at your business, you can have the option to tie expiration dates to that product to help when doing inventory, to keep track of when stuff is expiring and you need to order more, etc.

    33 votes
    Waitlisted  ·  8 comments  ·  Admin →
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  8. I would like to add to this and maybe have a reminder pop up when they late cancel within a certain timeframe that we can set?

    If its legal - take a step further and either have the system automatically charge them or put the late cancel charge in their cart/profile to show as needing to be check out by the front desk some how?

    33 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  9. The green oval that is used for account credits is always green and my reception misses sometimes when a client has an account credit. When there is no balance on the account credit that oval should be red or another color. When checking out staff will notice the color change for those who have credits with an account balance. That or the other suggestion of a popup would be ideal. From a programming standpoint I think it would be faster to have the color change to red when balance is zero.

    33 votes
    Waitlisted  ·  3 comments  ·  Admin →
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  10. Have the ability to schedule add on services in the mobile app.

    33 votes
    Waitlisted  ·  3 comments  ·  Admin →
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  11. 33 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  12. If new client is booking online for the first time, prompt them for referral source for reporting purposes.

    33 votes
    Waitlisted  ·  4 comments  ·  Admin →
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  13. Booking link sent via text for clients who wish to book over the phone but do not want to give credit card information over the phone or "book online". Link gets sent to phone and they must add credit card info and accept the terms and policies within a specific timeframe to complete the booking, saving time and effort for the front desk. When the front desk gets busy checking out a client and there's calls on hold to book. This is efficient and keeps both parties happy!

    33 votes
    Waitlisted  ·  2 comments  ·  Admin →
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  14. Major missed opportunity not capturing emails immediately. This could be entered into a report for retargeting clients that abandon their shopping cart and winning new clients

    33 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  15. I understand your can send reminders for forms prior to appointments. However, we've run into a situation where forms weren't completed before hand and the patient some how made it past our front desk without completing them. There should be a way to send these forms to a patient after their appointment. The only way to do that now is to send them PDFs of the forms which is very inconvenient.

    32 votes
    Waitlisted  ·  2 comments  ·  Admin →
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  16. When adding a client to the waitlist, there should be an option for a date range, not just a specific date. For example, a client has an appointment scheduled 2 weeks out but would like to be on a waitlist for any date sooner. It's a lot of work to add them to the waitlist for each of the days before.

    32 votes
    Waitlisted  ·  4 comments  ·  Admin →
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  17. 32 votes
    Waitlisted  ·  7 comments  ·  Admin →
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  18. Online booking widget should recognize existing members and discount member services accordingly. For example, after login it knows I'm a member and will zero-out the service I am booking.

    32 votes
    Waitlisted  ·  5 comments  ·  Admin →
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  19. When a client purchases a gift card over the phone, email or in-person, there is no way of specifying the gift card recipient. When a gift card is purchased outside of the booking widget, a recipient should be able to be determined and an email option should be available to email gift card recipient.

    32 votes
    Waitlisted  ·  3 comments  ·  Admin →
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  20. As our business is growing we need more colors! It can be confusing checking people in and out if 2 workers have the same color attached to their schedule :) Even lighter or darker shades of current colors would be good! Thank you!

    32 votes
    Waitlisted  ·  8 comments  ·  Admin →
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