7455 results found
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Client reschedule notification
Can you add the notification option if a client reschedules also. It would be helpful to know real time about an opening in the books for the stylists so it can be shared on social media
41 votes -
Rescheduling resources!
When rescheduling resources there is ZERO need to email a client about the change! Boulevard is WAY to notify the client centric! Do not EVER email clients about resource change. Best implementation would be toggle for default to email clients of appointment changes or not. Rather check the box to notify than to uncheck to not notify. Software cannot keep up as fast as changes can be made (checkboxes are sometimes slow to respond) and would rather say oops, I should have than oops, I did, especially if just rearranging resources.
This would be as simple as a toggle switch…
41 votes -
Contact Log of Client Communications
Would like the ability to see the text and email history that are sent to customers
41 votes -
Ability to void multiple vouchers at a time
Ability to void multiple vouchers at a time. We have to manually void out 30+ vouchers individually when they are expired - it's way too tedious and there needs to be a bulk or select-all feature.
41 votes -
Show the amount of hours you've worked, not just the time you clocked in and out.
I just think it would be very helpful! :)
41 votes -
Expiration dates with products
With products you sell/offer at your business, you can have the option to tie expiration dates to that product to help when doing inventory, to keep track of when stuff is expiring and you need to order more, etc.
40 votes -
40 votes
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Show Linked Group Appointments Better
Sometimes multiple patients book appts to come in together as a group. When they reschedule it wastes a lot of time, it would be more time efficient if we had a "linking" option or a Group Appt option, something like that... so they could be recognized as a "unit" and maybe we would be able to just book and reschedule them in one go. Just a thought.
40 votes -
PDF Upload option when building a chart, like a photo upload
PDF Upload option when building a chart, like a photo upload.
My spa has an external company who provides Good Faith Exams. This comes to us in a PDF form. I would like to be able to add this in a chart, a space reserved for unique clinical data rather than in the client note area, for it is not a note, it is a clinical document39 votes -
Gift card email to recipient when purchased in dashboard
When a client purchases a gift card over the phone, email or in-person, there is no way of specifying the gift card recipient. When a gift card is purchased outside of the booking widget, a recipient should be able to be determined and an email option should be available to email gift card recipient.
39 votes -
Have a marketing email asking clients for reviews
I know if they click the 4/5 review on the receipt they are then prompted to leave a google/ yelp review but NO client has done this thus far. It would be really nice to be able to set up an automatic email OR text that asks clients to leave us one on google, with a link attached. The reviews through BLVD are nice, but do not help my online presence as a business.
39 votes -
Instant Direct Booking Link via SMS
Booking link sent via text for clients who wish to book over the phone but do not want to give credit card information over the phone or "book online". Link gets sent to phone and they must add credit card info and accept the terms and policies within a specific timeframe to complete the booking, saving time and effort for the front desk. When the front desk gets busy checking out a client and there's calls on hold to book. This is efficient and keeps both parties happy!
39 votes -
Automatic Late Cancellation Charges
I would like to add to this and maybe have a reminder pop up when they late cancel within a certain timeframe that we can set?
If its legal - take a step further and either have the system automatically charge them or put the late cancel charge in their cart/profile to show as needing to be check out by the front desk some how?
38 votes -
Ability to upload gift card graphics
Have the ability to upload gift card graphics for online gift cards.
38 votes -
38 votes
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Automated Weekly Reports for Service and Product Commission, Tip Commission, and Time Clock
Email automated weekly reports for Service and Product Commission, Tip Commission, and Time Clock for all locations.
38 votes -
Online booking: Suggest other options when there are no times available
Currently, If 5 clients are booking but only 3 slots are available, the system will show that no times are available.
This account asked if we could show what is available and give alternative times for the other clients that did not have the first time opening.
38 votes -
Staff selection first on booking widget
Clients have been requesting the following feature where you can select a service provider and their availability at each location FIRST vs. selecting a location and date first then finding the service provider's availability.
Would like the option for interchangeability. We have clients who have favorite artists and want to book accordingly and we have clients who want first available, so we want for both options and formats for booking.
38 votes -
Lunch Break/Blockout Option Built Into Schedule Section.
There should be an option to add a lunch break time and duration while building out a staff's daily or weekly schedule. Currently you build the schedule in Manage>Schedule then have to go to Calendar and add a time block for lunch. Too much clicking and back and forth. Leaves room for errors if schedules are posted on going and lunches/block outs set reoccurring are till a set dated or number of weeks.
38 votes -
Auto-generate gift card number
It would be nice to have the ability to auto-generate a random gift card number during the creation process. Ideally, it would know what other numbers were in use and not duplicate them.
38 votes
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