6304 results found
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Capture client email immediately, not just if they complete booking - allow for retargeting campaigns
Major missed opportunity not capturing emails immediately. This could be entered into a report for retargeting clients that abandon their shopping cart and winning new clients
33 votes -
Calendar-Day Deposits
We'd love to see bank deposits match the total daily sales amounts. We'd be ok with slightly delaying the transfer time if it meant that the deposited amounts (as seen in the Transfers section in Boulevard) matched daily sales totals. Thank you!
33 votes -
Enhanced gift card location settings, restrictions, and visibility
Was looking for tickets regarding this insight for vouchers for EWC feature launch, and noticed there is a ton of franchise business request for similar updates to gift cards.
32 votes -
Purchase orders -access within privilege groups
Many of my staff members (in different privilege groups) are capable of completing a purchase order upon receiving inventory. But I don't necessarily want them to have access to all the tabs under "Manage Location", especially Billing and Staff Schedules. Please allow extra flexibility in assigning access for privilege groups.
32 votes -
Inventory Tracking
Inventory tracking so if we have zero of a product in stock, you’d be alerted that zero is in stock. We use remote client coordinators and they are not in store to check inventory. We do use product manager to see the inventory but it would be nice to get an alert in checkout regarding no inventory.
32 votes -
Auto enroll clients into loyalty program
Have the ability to auto enroll all clients into the loyalty program.
32 votes -
32 votes
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32 votes
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Inventory Tracking Enhancement: Lot Numbers and Expiration Dates
This feature would introduce the ability to track lot numbers and expiration dates for inventory items. Currently, the system only allows input of quantities, SKU/UPC, pricing, cost, category, and brand information. The proposed enhancement would:
- Add fields for lot numbers and expiration dates in the inventory management system
- Enable tracking of products by lot, improving traceability
- Allow for better management of perishable or time-sensitive inventory
- Facilitate easier recalls or identification of expired products
- Enhance reporting capabilities to include lot and expiration information
This feature would be particularly beneficial for businesses dealing with perishable goods, pharmaceuticals, or any products where batch…
31 votes -
Expiration dates with products
With products you sell/offer at your business, you can have the option to tie expiration dates to that product to help when doing inventory, to keep track of when stuff is expiring and you need to order more, etc.
31 votes -
Automatic Late Cancellation Charges
I would like to add to this and maybe have a reminder pop up when they late cancel within a certain timeframe that we can set?
If its legal - take a step further and either have the system automatically charge them or put the late cancel charge in their cart/profile to show as needing to be check out by the front desk some how?
31 votes -
Referral source at booking for new clients
If new client is booking online for the first time, prompt them for referral source for reporting purposes.
31 votes -
Instant Direct Booking Link via SMS
Booking link sent via text for clients who wish to book over the phone but do not want to give credit card information over the phone or "book online". Link gets sent to phone and they must add credit card info and accept the terms and policies within a specific timeframe to complete the booking, saving time and effort for the front desk. When the front desk gets busy checking out a client and there's calls on hold to book. This is efficient and keeps both parties happy!
31 votes -
Space for alternative phone number.
There should be an option to include a secondary phone number in contact information. Sometimes clients want to provide both a work and cell number, or do not remember which phone number they have provided in the past.
31 votes -
Ability to adjust appointment time after checkout
It would be easier if there was some way we could adjust the timing of services after we have check out the client completely. Currently there's no way to do that, and I think it would be a great idea
31 votes -
reviews
Regarding the new review platform, I see some improvements over previous iterations. However, the ideal configuration would be a direct prompt to a review platform of our choice, such as Yelp/Google. Once the customer spends generous time reviewing us internally on BLVD platform, they are unlikely to follow prompt for additional posting. We are essentially cannibalising our own reviews by using this feature.
30 votes -
30 votes
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New Client Report
I would love to have a 'filter' that would pull only new clients from a certain time frame. We send 'New Client' Surveys to each guest from the previous week and it looks as if there won't be a way to do that currently.
30 votes -
Gift card email to recipient when purchased in dashboard
When a client purchases a gift card over the phone, email or in-person, there is no way of specifying the gift card recipient. When a gift card is purchased outside of the booking widget, a recipient should be able to be determined and an email option should be available to email gift card recipient.
30 votes -
When booking an appointment, temporarily place a "Currently Booking" hold
Until the other sessions for that time slot to avoid accidental concurrent booking for the same time slot.
In busy settings where there are multiple operators booking appointments, this would cut down on having to call clients and apologize that the appointment was unfortunately booked by another user despite 30 seconds ago letting them know the appointment was already made.
30 votes
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