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Ideas Hub

Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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6492 results found

  1. For example: " I would like to set a reminder for 6 months from now to contact a Client to make his next appointment"

    29 votes
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  2. Give us the ability to enter a future price increase in products or services. If a product increases on the 1st of the month, for ex., we have to scramble to do it that day! Why can’t we be organized, prepare for it and have the system apply the correct price on that date? Even the old Millennium had that. Thanks

    29 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  3. It would be great for a client to receive a detailed receipt when checking out. As of now it only shows the main service on the receipt, if it could show add-ons it would very helpful.

    29 votes
    Waitlisted  ·  7 comments  ·  Admin →
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  4. Service provider can easily see who is on their waitlist so they can decided if they can fit the client in

    29 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  5. Adding a "Text-to-Pay" feature. This would enable staff to send clients a secure payment link via SMS at the end of their service. Clients could then complete their payment directly from their mobile devices, reducing in-person wait times and improving the overall experience. (Mangomint has this)

    28 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  6. Auto save would help service providers maintain their progress as they complete charts without having to actively save draft and go back into the chart to continue.

    28 votes
    Waitlisted  ·  3 comments  ·  Admin →
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  7. When a client no shows/late cancels the no show / late cancellation fee should be shown on the receipt instead of a discount

    28 votes
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  8. 28 votes
    Waitlisted  ·  7 comments  ·  Admin →
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  9. 28 votes
    In Progress  ·  6 comments  ·  Admin →
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  10. It would be really wonderful if we were able to add emoji's when communicating with our clients through the message center. Just like the way we have emojis when messaging with the help center, but with our clients. PLEASE, PRETTY PLEASE!!!!!

    28 votes
    Waitlisted  ·  3 comments  ·  Admin →
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  11. Need the ability to view employee schedule for entire month and add schedule for each employee. The current weekly view is a pain. Should be able to see an entire month so you know which days need filled for scheduling.

    28 votes
    Waitlisted  ·  3 comments  ·  Admin →
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  12. To have the ability to set specific goals for services, retail, etc for both employees and for the business as a whole. Also to be able to see that progress in real time .

    28 votes
    Waitlisted  ·  4 comments  ·  Admin →
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  13. When going back and forth from front desk to calendar view, i think it would be helpful to have the date remain the same whedn switching back and forth rather than returning to todays date.

    28 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  14. In its current state, it appears that the medical director must individually click on each date to determine if there are charts requiring review or sign-off. This workflow presents a challenge. Platforms like Aesthetic Record streamline this process by enabling providers to directly send completed charts to the medical director for review, simplifying their responsibilities. Requiring the medical director to manually review each day’s records adds unnecessary complexity, particularly given the demanding schedules of both the providers and the medical director.

    To address this inefficiency, could a new feature or link be implemented that allows providers to send the providers…

    27 votes
    Waitlisted  ·  3 comments  ·  Admin →
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  15. We use products for Botox and Filler. WE NEED TO BE able to create injectable (product) packages. We pre-sell Botox packages and are only able to do account credits. This doesnt make sense. NEED THIS ASAP.

    27 votes
    1 comment  ·  Admin →
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  16. There should be a pop up alert for blocked clients that call the salon and try to book over the phone, instead of just disabling the regular booking actions and getting a notification that the service provider does not offer that service. You should not have to go into the client profile to find out that they are blocked. This could cause uncomfortable interactions between the client and support staff.

    27 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  17. 27 votes
    Waitlisted  ·  2 comments  ·  Admin →
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  18. This account is asking for the ability to pick the amount of points being redeemed at the time of checkout as opposed to it redeeming all points available Example, from client: "Our struggle is we have some clients that are frequently in the salon but don't have any loyalty to a specific provider. They could end up with a free service due to a lot of accumulated points and the "lucky" provider they had that day takes the hit."

    Offered a work around for the time being.

    27 votes
    Waitlisted  ·  4 comments  ·  Admin →
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  19. for those of us that use Gusto for timeclock and payroll this would be amazing

    27 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  20. We are seeing an increasing level of FRAUD on new guest profiles. We really need to be able to take the photo of the guest and capture other ID elements like the driving license.

    27 votes
    Waitlisted  ·  3 comments  ·  Admin →
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