7458 results found
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When you click a specific time on the calendar to book an appointment, it should automatically book for that time
I've already selected the time I want by clicking it on the calendar and clicking "new appointment". Then I still have to reselect the time again to complete the booking?
35 votes -
Waitlist attached to Service Provider
Service provider can easily see who is on their waitlist so they can decided if they can fit the client in
35 votes -
Waitlist with select dates/ “keep on until” dates
Hi! I was wondering if we could adjust how the waitlist is set up? I think it would really help if there was a way we could select how long we want a client on for (example: July 25-Aug 18, week of Sept 7-14, etc) so we don't have to go through the waitlist every few days and filter out those who's "keep on until" date written in the notes section has already passed a while ago, it would be more automatic. Please let me know if this is a setting we can turn on in Boulevard already or if…
35 votes -
Calendar-Day Deposits
We'd love to see bank deposits match the total daily sales amounts. We'd be ok with slightly delaying the transfer time if it meant that the deposited amounts (as seen in the Transfers section in Boulevard) matched daily sales totals. Thank you!
35 votes -
SEO
Blvd needs to understand why other platforms have prioritized reviews and business listings/a directory of the companies that they work with. Essentially the blvd universe. If you are on a platform that does not list your businesses and have customized follow-ups for reviews, then you are falling behind. My SEO company has advised me to sign up for other platforms based on the fact that Fresha, Massage Book, Mind Body, etc., have business listings that are pulling those companies that use them higher in listings and bringing them more business due to showing up higher in search. I also currently…
34 votes -
Read vs unread message filters
Offer a filter option that shows unread messages only in the message center.
34 votes -
34 votes
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34 votes
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Referral source at booking for new clients
If new client is booking online for the first time, prompt them for referral source for reporting purposes.
34 votes -
Indicate when there is an appointment note on mobile
Unless a stylist purposefully clicks on the appointment, there is no indication that a note needs paying attention to. Would like icon visible or notification.
34 votes -
Space for alternative phone number.
There should be an option to include a secondary phone number in contact information. Sometimes clients want to provide both a work and cell number, or do not remember which phone number they have provided in the past.
34 votes -
Capture client email immediately, not just if they complete booking - allow for retargeting campaigns
Major missed opportunity not capturing emails immediately. This could be entered into a report for retargeting clients that abandon their shopping cart and winning new clients
34 votes -
Future Appointments Report Needed
We need a report that will show how many specific treatments are booked out during a specific time frame. For example, knowing how many Halo lasers are booked in the next 3-6months helps us know how many Halo tips we need to order. Many treatments use specific disposable items and knowing how many to order and have on hand is crucial.
33 votes -
Consent Forms
Allowing patients to sign consent forms after their appointment has passed without having to create a new appointment
33 votes -
invoice for missed appointments
having an invoice option for missed/late appointments if their card on file doesn't work or if they don't have one on file ensures that the business is still paid and clients are held accountable. i liked this feature on past booking systems and think its a good feature.
33 votes -
Ability to block off multiple days at once
Ability to place time blocks on multiple days at the same time.
33 votes -
Ability to import custom email templates into the marketing suite
I would love to see an update to the marketing suite that would allow us to import custom email templates. The marketing suite templates don't offer the level of customization that I'd like to see in our marketing emails.
33 votes -
New Client Report
I would love to have a 'filter' that would pull only new clients from a certain time frame. We send 'New Client' Surveys to each guest from the previous week and it looks as if there won't be a way to do that currently.
33 votes -
Communication between staff.
A great tool would be a internal communication platform. Where staff can leave notes from the day or shift reports
33 votes -
When booking an appointment, temporarily place a "Currently Booking" hold
Until the other sessions for that time slot to avoid accidental concurrent booking for the same time slot.
In busy settings where there are multiple operators booking appointments, this would cut down on having to call clients and apologize that the appointment was unfortunately booked by another user despite 30 seconds ago letting them know the appointment was already made.
33 votes
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