5885 results found
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Ability to checkout a Service from the Sales tab
There should be a way to checkout a service (haircut, etc.) right from the sales tab instead of having to always create an appointment for a client
23 votes -
Make the font color for services (booking) in a color that easier to read
A LOT OF MY STYLIST LIKE TO PRINT OUT THERE SCHEDULE FOR THE DAY AND WHEN PRINTED THE TEXT/FONT DOESN'T SHOW UP ON THE PAPER VERY WELL BECAUSE THE FONT COLOR IS WHITE.
23 votes -
The ability to 'like' or 'love' a text message.
Would love to be able to give a thumbs up to a client text so they know we have read the message or whatever instead of having to respond back
22 votes -
Bulk sign forms
We would like the access to have our Medical Director bulk SIGN forms!
22 votes -
Improve Booking Notifications Management (Bell icon)
When clients book online, we check each appointment to ensure it it booked correctly. The problem we have is when we open them with the bell icon, there could be over 70 appointments and we are not able to mark them as read individually, which makes this process longer than needed and leaves room for more errors if an appointment is missed. If there is a way to mark a single appointment as read, rather than mark all as read, it would be very helpful.
22 votes -
AI {Chat/Text} Bot
A messenger bot that actively scans the schedule searching for inefficiencies in the timing of appointments.
1.) Give the bot info on how your appointment timing works. (i.e. a 30 minute takes up three 15 minute spaces or a 60 minute occupies five.)
2.) Bot determines which appointments to move in order to increase room for additional appointments
3.) The bot engages with the client over sms asking to move up or down
4.) The appointment is moved and confirmation is sent
We use online booking exclusively and sometimes the schedule becomes fragmented and productivity is lost. This is why…
22 votes -
"Voucher" or Series sales should not be included in Product Sales
It messes up the Retail to Service Sales percentages and has it so I have to manually break it out each pay period to avoid paying retail commission on it. Can it not be it's own category? Or at least go into the service sales because it is a series of services purchased.
22 votes -
Include 50% charge policy in automated texts
We would love the automated texts to include the 50% charge policy, so when they are charged they aren't blind sided by it.
22 votes -
Allow Businesses to Set Expiration Dates on Gift Cards
There is no nation-wide rule that gift cards cannot expire. Federally it is actually five years so if anything, you should have it set to 5 years and then allow each account to implement their own state wide laws. It is not required by law that you police this. Every other booking company and every other gift card system that I have ever used allows for businesses to implement expiration dates on their gift cards. This would be an easy feature to add since you already have exp dates on series.
It is important for businesses to have the option…
22 votes -
Clients can rebook a previous appointment (service + provider)
Allow clients to see appointment history and easily rebook a previous service + provider combo
22 votes -
22 votes
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22 votes
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Add Accommodations without appointment
We should be able to add accommodations without needing an appointment to edit. If a stylist wants to add extra time to clients appointments, they don't always remember before the ticket is closed. If the client doesn't pre book, they have to keep an eye on their books to see when/if that client books again to add the accommodation.
22 votes -
Split Commissions
A request to allow services and products to have the ability to split its commission if needed.
22 votes -
More descriptive text confirmations
We would like to see more descriptive text confirmations for clients with multiple appointments in one day. At this time, clients receive separate text confirmations for each appointment and it does not say the type of service and/or service provider name in the text confirmation.
One particular client was booked for a Manicure at 10am and Pedicure at 10:45am, immediately following. The client received two separate text confirmations and on different days. The client showed up at 10:45am, thinking that her appointment was rescheduled to a later time.
22 votes -
Zoom integration
Automatically schedule and syn cZoom meetings for virtual consults. Zoom link to be automatically added to the client calendar, or sent out in confirmation email.
22 votes -
Goal setting feature for stylists/employees and business
To have the ability to set specific goals for services, retail, etc for both employees and for the business as a whole. Also to be able to see that progress in real time .
22 votes -
No Show fee
On the clients profile there should be a way to initiate a balance due. Maybe balance due can be inserted as a negative number under "account credit".
Or maybe there can be an option to add no show fee upon checkout.
Right now there is absolutely no option for additional fees that aren't taxed or counted as an inventory item.
22 votes -
notifiation of invalid credit card or no funds available.
Blvd say it runs $1 through on credit cards to validate but if they are not valid we do not get notice. We have had several clients no show and go to charge them a cancellation fee and there card is invalid or no funds.
22 votes -
One time discount codes to go with Birthday messages
Have one time discount codes that are personalized and sent with Birthday marketing messages. This prevents abuse by using them more than once, and provides us something to share with our guests for their Birthday.
22 votes
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