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  1. Would love to be able to use the barcode scanner to "scan in" and "scan out" inventory. So as you scan an item it adds to the number received.

    23 votes
    Waitlisted  ·  7 comments  ·  Admin →
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  2. Reorganization of the web app calendar view (drag and drop) should match the mobile app calendar view

    23 votes
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  3. There doesn't seem to be a authorization for CC when we put them on file, we can store an invalid/expired/duplicate cards on file. So we would like a feature that lets us know that the card we are taking over the phone is valid for cancellation fee's etc.

    23 votes
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  4. There should be a way to checkout a service (haircut, etc.) right from the sales tab instead of having to always create an appointment for a client

    23 votes
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  5. Automatically schedule and syn cZoom meetings for virtual consults. Zoom link to be automatically added to the client calendar, or sent out in confirmation email.

    23 votes
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  6. A LOT OF MY STYLIST LIKE TO PRINT OUT THERE SCHEDULE FOR THE DAY AND WHEN PRINTED THE TEXT/FONT DOESN'T SHOW UP ON THE PAPER VERY WELL BECAUSE THE FONT COLOR IS WHITE.

    23 votes
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  7. We would like the option to modify the text in the Review Request window. This will allow us to redirect our Clients to other platforms in which to leave a review. Such as our google profile.

    Currently, the review request redirects to boulevard and we would like an option to customize this.

    22 votes
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  8. It would be great if there was a way to flag messages with clients or mark them as unread. Sometimes it can be really difficult if we read a message during the weekend for example but don't want to take action on it while we are not working. It would be nice to have a way to flag the message to come back to when we are back in the salon.

    22 votes
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  9. We need to be able to filter audiences by "no upcoming appointment" so that we can have emails go out only to patients who have no appointments on the schedule!

    22 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  10. Notification for when a provider submits a chart for review by medical director for sign-off.

    22 votes
    Waitlisted  ·  5 comments  ·  Admin →
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  11. I understand your can send reminders for forms prior to appointments. However, we've run into a situation where forms weren't completed before hand and the patient some how made it past our front desk without completing them. There should be a way to send these forms to a patient after their appointment. The only way to do that now is to send them PDFs of the forms which is very inconvenient.

    22 votes
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  12. Would like our business logo displayed on the Duo check in app

    22 votes
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  13. The ability to select add-ons with different providers than the one performing the base service.

    This is a crucial feature for departmentalized businesses and any others who want to cross-promote between departments or providers.

    This will also allow for more appointment offerings during online booking.

    22 votes
    Waitlisted  ·  8 comments  ·  Admin →
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  14. A messenger bot that actively scans the schedule searching for inefficiencies in the timing of appointments.

    1.) Give the bot info on how your appointment timing works. (i.e. a 30 minute takes up three 15 minute spaces or a 60 minute occupies five.)

    2.) Bot determines which appointments to move in order to increase room for additional appointments

    3.) The bot engages with the client over sms asking to move up or down

    4.) The appointment is moved and confirmation is sent

    We use online booking exclusively and sometimes the schedule becomes fragmented and productivity is lost. This is why…

    22 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  15. It messes up the Retail to Service Sales percentages and has it so I have to manually break it out each pay period to avoid paying retail commission on it. Can it not be it's own category? Or at least go into the service sales because it is a series of services purchased.

    22 votes
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  16. 22 votes
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  17. Such as appt time, duration; at current adding services right at checkout leads to larger tabulations on utilization and sometimes even dislodges match maker since added services are covering what was bookable space.

    22 votes
    Waitlisted  ·  5 comments  ·  Admin →
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  18. We should be able to add accommodations without needing an appointment to edit. If a stylist wants to add extra time to clients appointments, they don't always remember before the ticket is closed. If the client doesn't pre book, they have to keep an eye on their books to see when/if that client books again to add the accommodation.

    22 votes
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  19. Auto send clients a text on their Birthdays so client's feel like we are taking note of that info other than just placing it on their client profile for our use.

    22 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  20. We would like to see more descriptive text confirmations for clients with multiple appointments in one day. At this time, clients receive separate text confirmations for each appointment and it does not say the type of service and/or service provider name in the text confirmation.

    One particular client was booked for a Manicure at 10am and Pedicure at 10:45am, immediately following. The client received two separate text confirmations and on different days. The client showed up at 10:45am, thinking that her appointment was rescheduled to a later time.

    22 votes
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