7143 results found
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Integration with Gusto
for those of us that use Gusto for timeclock and payroll this would be amazing
29 votes -
Send emojis via Contact Center
It would be really wonderful if we were able to add emoji's when communicating with our clients through the message center. Just like the way we have emojis when messaging with the help center, but with our clients. PLEASE, PRETTY PLEASE!!!!!
29 votes -
Stay on selected date when switching from calendar to front desk view
When going back and forth from front desk to calendar view, i think it would be helpful to have the date remain the same whedn switching back and forth rather than returning to todays date.
29 votes -
Make messages available on the app
It would be helpful if we could access messages on the app so we can communicate with customers without having to login to the website. This way patients can contact us swiftly and we can enhance patient care.
28 votes -
Allow clients to upload a photo to their chart from their gallery
Be able to upload a photo to the client’s chart and choose from their gallery.
28 votes -
AutoSave when creating forms and charts
When creating new forms/charts, there should be an auto save. Creating the forms on computers/laptops with sensitive track pads will often go back to previous page and the work that was input on the form is erased and has to be started again. With the creation of these forms being timely and tedious an auto-save feature would be extremely helpful.
28 votes -
Gift card balance when checking out
We would love to be able to see a gift card balance when checking out, just like how you can see account credit balance. And be able to charge the gift card similar to charging the account credit. Thank you!
28 votes -
Waitlist on Mobile
The business would like the ability to view the waitlist on the mobile app.
28 votes -
OPTION TO STAR TEXT MESSAGES TO GO BACK AND RESPOND MESSAGE
WHEN RECEIVING MESSAGES THERE SHOULD BE AN OPTION TO STAR OR FLAG IMPORTANT MESSAGES.
28 votes -
Allow Businesses to Set Expiration Dates on Gift Cards
There is no nation-wide rule that gift cards cannot expire. Federally it is actually five years so if anything, you should have it set to 5 years and then allow each account to implement their own state wide laws. It is not required by law that you police this. Every other booking company and every other gift card system that I have ever used allows for businesses to implement expiration dates on their gift cards. This would be an easy feature to add since you already have exp dates on series.
It is important for businesses to have the option…
28 votes -
Clients can rebook a previous appointment (service + provider)
Allow clients to see appointment history and easily rebook a previous service + provider combo
28 votes -
Loyalty Points - Redemption Options
This account is asking for the ability to pick the amount of points being redeemed at the time of checkout as opposed to it redeeming all points available Example, from client: "Our struggle is we have some clients that are frequently in the salon but don't have any loyalty to a specific provider. They could end up with a free service due to a lot of accumulated points and the "lucky" provider they had that day takes the hit."
Offered a work around for the time being.
28 votes -
Reschedule Option
We had an idea for rescheduling! So - when clients cancel it will show in their profile history, however when we reschedule it does not show. It would be a good idea since clients reschedule often.
28 votes -
pop up notes when booking
Would like to have a note that you can have show up before you click to confirm an appointment. For example if a client has a history of no shows or cancelling last minute then the person who answers the phone can make sure we have a card on file.
28 votes -
Remove product categories
Ability to self-manage and delete product categories
28 votes -
Zoom integration
Automatically schedule and syn cZoom meetings for virtual consults. Zoom link to be automatically added to the client calendar, or sent out in confirmation email.
28 votes -
Appointment Ratings Report
Appointment ratings download
28 votes -
Card on File Messages
When a client is prompted to add a card on file, they are thinking they've already paid online due to the email confirmation they get. We need to clarify that when putting card on file, they are NOT paying for the service yet. We have had countless clients walk out without paying for their service because of this. Thank you.
28 votes -
Consent Forms
Allowing patients to sign consent forms after their appointment has passed without having to create a new appointment
27 votes -
Incomplete charts & forms
Show an icon or something on the appointment letting us know if charts/forms are not completed.
27 votes
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