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  1. 23 votes
    In Progress  ·  5 comments  ·  Admin →
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  2. Email automated weekly reports for Service and Product Commission, Tip Commission, and Time Clock for all locations.

    23 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  3. Would love to be able to use the barcode scanner to "scan in" and "scan out" inventory. So as you scan an item it adds to the number received.

    23 votes
    Waitlisted  ·  7 comments  ·  Admin →
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  4. Reorganization of the web app calendar view (drag and drop) should match the mobile app calendar view

    23 votes
    Waitlisted  ·  3 comments  ·  Admin →
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  5. There doesn't seem to be a authorization for CC when we put them on file, we can store an invalid/expired/duplicate cards on file. So we would like a feature that lets us know that the card we are taking over the phone is valid for cancellation fee's etc.

    23 votes
    Waitlisted  ·  2 comments  ·  Admin →
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  6. There should be a way to checkout a service (haircut, etc.) right from the sales tab instead of having to always create an appointment for a client

    23 votes
    Waitlisted  ·  2 comments  ·  Admin →
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  7. Automatically schedule and syn cZoom meetings for virtual consults. Zoom link to be automatically added to the client calendar, or sent out in confirmation email.

    23 votes
    Waitlisted  ·  3 comments  ·  Admin →
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  8. A LOT OF MY STYLIST LIKE TO PRINT OUT THERE SCHEDULE FOR THE DAY AND WHEN PRINTED THE TEXT/FONT DOESN'T SHOW UP ON THE PAPER VERY WELL BECAUSE THE FONT COLOR IS WHITE.

    23 votes
    Waitlisted  ·  3 comments  ·  Admin →
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  9. Regarding the new review platform, I see some improvements over previous iterations. However, the ideal configuration would be a direct prompt to a review platform of our choice, such as Yelp/Google. Once the customer spends generous time reviewing us internally on BLVD platform, they are unlikely to follow prompt for additional posting. We are essentially cannibalising our own reviews by using this feature.

    22 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  10. It would be great if there was a way to flag messages with clients or mark them as unread. Sometimes it can be really difficult if we read a message during the weekend for example but don't want to take action on it while we are not working. It would be nice to have a way to flag the message to come back to when we are back in the salon.

    22 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  11. A lot of patients schedule an appointment with a different email address, and it creates a new profile even though the phone number is the same. I wish the system would recognize that the phone number is already in the system and confirm with the patient whether or not they are new so that we don't have to merge client profiles as often.

    22 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  12. We need to be able to filter audiences by "no upcoming appointment" so that we can have emails go out only to patients who have no appointments on the schedule!

    22 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  13. Notification for when a provider submits a chart for review by medical director for sign-off.

    22 votes
    Waitlisted  ·  5 comments  ·  Admin →
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  14. I understand your can send reminders for forms prior to appointments. However, we've run into a situation where forms weren't completed before hand and the patient some how made it past our front desk without completing them. There should be a way to send these forms to a patient after their appointment. The only way to do that now is to send them PDFs of the forms which is very inconvenient.

    22 votes
    Waitlisted  ·  2 comments  ·  Admin →
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  15. Would like our business logo displayed on the Duo check in app

    22 votes
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  16. The ability to select add-ons with different providers than the one performing the base service.

    This is a crucial feature for departmentalized businesses and any others who want to cross-promote between departments or providers.

    This will also allow for more appointment offerings during online booking.

    22 votes
    Waitlisted  ·  8 comments  ·  Admin →
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  17. A messenger bot that actively scans the schedule searching for inefficiencies in the timing of appointments.

    1.) Give the bot info on how your appointment timing works. (i.e. a 30 minute takes up three 15 minute spaces or a 60 minute occupies five.)

    2.) Bot determines which appointments to move in order to increase room for additional appointments

    3.) The bot engages with the client over sms asking to move up or down

    4.) The appointment is moved and confirmation is sent

    We use online booking exclusively and sometimes the schedule becomes fragmented and productivity is lost. This is why…

    22 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  18. It messes up the Retail to Service Sales percentages and has it so I have to manually break it out each pay period to avoid paying retail commission on it. Can it not be it's own category? Or at least go into the service sales because it is a series of services purchased.

    22 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  19. 22 votes
    Waitlisted  ·  3 comments  ·  Admin →
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  20. Such as appt time, duration; at current adding services right at checkout leads to larger tabulations on utilization and sometimes even dislodges match maker since added services are covering what was bookable space.

    22 votes
    Waitlisted  ·  5 comments  ·  Admin →
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