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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7187 results found

  1. We are seeing an increasing level of FRAUD on new guest profiles. We really need to be able to take the photo of the guest and capture other ID elements like the driving license.

    27 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  2. Instead of having to sign in and out between users, could we have a pin to enter for each user to make the process faster and easier?

    27 votes

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    Waitlisted  ·  6 comments  ·  Admin →
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  3. Allow for an account to be marked as a minor or child and link it to a parent's account. This would allow reminders to go the parents phone/email without having duplicate phone and email information in the database. If I have a parent phone number in for a child, text messages often show up as coming from the child not the parent. Super embarrassing to refer to them by their child's name.

    27 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  4. Want to price check a product without having to open a new appointment or sale

    27 votes

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    1 comment  ·  Admin →
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  5. A dashboard that shows whats happening in a business. Have it show a quick look at sales, clients booked, etc. that could be pulled from reports. Attached are screenshots of the look/idea.

    27 votes

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    Waitlisted  ·  10 comments  ·  Admin →
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  6. We are one of many boutique hair studio in NYC and have eliminated the 'front desk' We do all our own bookings by email and online and use a laptop in the salon. With the duo, now we have to have the ipad as well just to process with no other functionality needed in the salon for an ipad. The ipad also has to remain off idle/unlock so the Duo app is always working. So the ipad now has to remain on the charger. For a salon without a front desk it's one too many devices and silly that the…

    27 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  7. Allow for percentage based business charges to calculate as a result of the overall cost of the service .

    27 votes

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  8. 26 votes

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  9. We would like to be able to view all of the automated emails that go out for booking confirmation, cancellations, receipts, etc and be able to customize those to our brand and business. Currently there is no way in boulevard to even see what is in the content of those emails.

    26 votes

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  10. I would like to be able to give gift card discounts on a set amount. Right now i have a $50 off when purchasing a $150 gift card but in reality people can purchase a $50 gift card and be able to apply the discount.

    26 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  11. Add a place to include the expiration dates of products so they notify you when expiring. This would save time every month when doing manual inventory

    26 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  12. When a client no shows, they have to submit a deposit before they can book another appointment.

    26 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  13. Currently you cant see the prices of services easily at all when booking. It does not show you the price of the appointment until you are almost done booking it. I would like to be able to easily see all prices for different artists while I am on the phone with a client. Right now I have to basically book it to be able to tell them the price.

    26 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  14. Limit the number of times a client can reschedule an appointment. For example, if the appointment was first booked in February, it should not be possible for them to rebook into April as we have some seasonal services. I'd like for clients to only be allowed to reschedule an appointment no more than twice. After that, they should have to book a new appointment and place a new deposit.

    26 votes

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  15. I have spoken to a few prospects that say they pay when credit is due or they get a commission once their hours are hit. For example, someone will either get paid their hourly rate or their commission rate (whichever is higher that week).

    26 votes

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  16. Reorganization of the web app calendar view (drag and drop) should match the mobile app calendar view

    26 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  17. I would like to see a commission detail report by service provider. Currently have to run two reports, download them copy and paste. Very clunky!

    26 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  18. We have a lot of client's who's entire family uses the salon. It would be helpful to have them all connect to one profiles payment method, contact info, etc. but still have their own individual names. We currently just make separate profiles for each of them, but then when you're messaging the phone number sometimes is automatically associated with the child instead of the adult. Also, when checking out, it's hard to charge the card on file when it's under the parent's profile but not the child's. We have some work arounds, but there's got to be a way to…

    26 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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  19. There doesn't seem to be a authorization for CC when we put them on file, we can store an invalid/expired/duplicate cards on file. So we would like a feature that lets us know that the card we are taking over the phone is valid for cancellation fee's etc.

    26 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  20. There should be a way to checkout a service (haircut, etc.) right from the sales tab instead of having to always create an appointment for a client

    26 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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