7187 results found
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Guest Profile Photos
We are seeing an increasing level of FRAUD on new guest profiles. We really need to be able to take the photo of the guest and capture other ID elements like the driving license.
27 votes -
Log-in with Pin
Instead of having to sign in and out between users, could we have a pin to enter for each user to make the process faster and easier?
27 votes -
Provide child profiles under parent profiles
Allow for an account to be marked as a minor or child and link it to a parent's account. This would allow reminders to go the parents phone/email without having duplicate phone and email information in the database. If I have a parent phone number in for a child, text messages often show up as coming from the child not the parent. Super embarrassing to refer to them by their child's name.
27 votes -
Price check
Want to price check a product without having to open a new appointment or sale
27 votes -
Business Intelligence Dashboard
A dashboard that shows whats happening in a business. Have it show a quick look at sales, clients booked, etc. that could be pulled from reports. Attached are screenshots of the look/idea.
27 votes -
Duo should not require an iPad app connection for checkout
We are one of many boutique hair studio in NYC and have eliminated the 'front desk' We do all our own bookings by email and online and use a laptop in the salon. With the duo, now we have to have the ipad as well just to process with no other functionality needed in the salon for an ipad. The ipad also has to remain off idle/unlock so the Duo app is always working. So the ipad now has to remain on the charger. For a salon without a front desk it's one too many devices and silly that the…
27 votes -
Percentage based business charges
Allow for percentage based business charges to calculate as a result of the overall cost of the service .
27 votes -
26 votes
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Preview transactional emails that go out to customers
We would like to be able to view all of the automated emails that go out for booking confirmation, cancellations, receipts, etc and be able to customize those to our brand and business. Currently there is no way in boulevard to even see what is in the content of those emails.
26 votes -
gift card discounts
I would like to be able to give gift card discounts on a set amount. Right now i have a $50 off when purchasing a $150 gift card but in reality people can purchase a $50 gift card and be able to apply the discount.
26 votes -
Inventory update
Add a place to include the expiration dates of products so they notify you when expiring. This would save time every month when doing manual inventory
26 votes -
When a client no shows, they have to submit a deposit before they can book another appointment.
When a client no shows, they have to submit a deposit before they can book another appointment.
26 votes -
Make pricing easier to see
Currently you cant see the prices of services easily at all when booking. It does not show you the price of the appointment until you are almost done booking it. I would like to be able to easily see all prices for different artists while I am on the phone with a client. Right now I have to basically book it to be able to tell them the price.
26 votes -
Limit # of times client can reschedule
Limit the number of times a client can reschedule an appointment. For example, if the appointment was first booked in February, it should not be possible for them to rebook into April as we have some seasonal services. I'd like for clients to only be allowed to reschedule an appointment no more than twice. After that, they should have to book a new appointment and place a new deposit.
26 votes -
Hourly, salary, and/or commission - Calculating pay rate based on performance.
I have spoken to a few prospects that say they pay when credit is due or they get a commission once their hours are hit. For example, someone will either get paid their hourly rate or their commission rate (whichever is higher that week).
26 votes -
Drag and drop for mobile calendar
Reorganization of the web app calendar view (drag and drop) should match the mobile app calendar view
26 votes -
Payroll reports
I would like to see a commission detail report by service provider. Currently have to run two reports, download them copy and paste. Very clunky!
26 votes -
Family Profiles
We have a lot of client's who's entire family uses the salon. It would be helpful to have them all connect to one profiles payment method, contact info, etc. but still have their own individual names. We currently just make separate profiles for each of them, but then when you're messaging the phone number sometimes is automatically associated with the child instead of the adult. Also, when checking out, it's hard to charge the card on file when it's under the parent's profile but not the child's. We have some work arounds, but there's got to be a way to…
26 votes -
Credit Card Authorization
There doesn't seem to be a authorization for CC when we put them on file, we can store an invalid/expired/duplicate cards on file. So we would like a feature that lets us know that the card we are taking over the phone is valid for cancellation fee's etc.
26 votes -
Ability to checkout a Service from the Sales tab
There should be a way to checkout a service (haircut, etc.) right from the sales tab instead of having to always create an appointment for a client
26 votes
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