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6307 results found

  1. When Patients Cancel, Allow Them to Check a Reason

    When patients cancel online them, ask them to select a reason for cancelation and prompt to reschedule. It would be nice if we could change the options for cancelations. Thank you!

    21 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  2. Print Date and Time Stamps on All Forms and Charts

    As a medical practice having the date and time a patient signs a form or a provider signs a chart is very important. Currently, each record shows a time stamp on the computer but this does not appear when it is printed. Having this printed would be very helpful for any medical legal issues. Thank you.

    21 votes
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  3. Toggle Gratuity Collection for each individual transaction

    It would be awesome if we could toggle the gratuity collection for each individual service/transaction before checkout as opposed to it being permanently on or off for all transactions. This would be helpful since not all of our services typically require gratuity and only certain services we would ask for it. That way we would not have to toggle it on or off through the management settings everytime we wanted to request for gratuity. It is very off-putting to our clients when prompted for gratuity on services that don't require them.

    Before going to checkout our clients, it would be…

    21 votes
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  4. Create client audience based on whether they do not have a future appt

    Ability to create an audience based on whether they do not have a future appointment scheduled to use for marketing.

    21 votes
    3 comments  ·  Admin →
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  5. Future Appointment reporting

    Would like to be able to pull a report that shows for future appt how many member appts there are, non member, returning customer non member, start a membership etc.

    21 votes
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  6. Filter clients by birthdays

    Ability to filter clients by birthday in order to create audiences for one time blasts.

    21 votes
    3 comments  ·  Admin →
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  7. Deposit in $ option in addition to % option

    I'd like to charge a $50 deposit on all filler appointments. However, I do not link a fee to the appointment, but rather the product. With the current % state, I am unable to charge a deposit (because even 100% of $0 is still $0)

    21 votes
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  8. edit intake forms & charts

    would like to edit intake forms- med spa

    21 votes
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  9. Allow Location Managers to edit products

    Currently my location manager can update quantities but not enter new products or update price changes on existing products. As the owner, I have given her autonomy over our inventory and it is up to her to manage. The software is forcing me as the owner to do this and I pay her to do it!

    I do not wish to give her total control over our software so it should be something I can allow in permissions.

    21 votes
    Scheduled  ·  1 comment  ·  Admin →
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  10. Not allowing a service to me put on someones books if they do not offer it.

    We have certain estheticians who do not perform certain services, but even if they are non assignable in the system reception is still able to book the service in. I know a message pops up that says "This person does not usually perform this service:" , but if you miss that they are still able to book it. The older system we used did not even allow us to move it over and only allowed estheticians who performed the service take the service. A way to have it not even be able to be booked on out end to make…

    21 votes
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  11. Hourly, salary, and/or commission - Calculating pay rate based on performance.

    I have spoken to a few prospects that say they pay when credit is due or they get a commission once their hours are hit. For example, someone will either get paid their hourly rate or their commission rate (whichever is higher that week).

    21 votes
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  12. Create an easy way for tracking botox units under service / redeem in packages

    There is not a simple way to track the number of botox units a client gets per unit price under services at checkout. (under products you can input quantity but not under service).

    Also, would like to have a feature where clients can pre-pay for units in advance ( package / voucher) at discounted price, and have an easy checkout to apply said pre-paid units.

    Example: Currently only have it set up to redeem 1 voucher per service; but if a client has 28 pre-paid units of botox, under the checkout tab there is no feature to enable all said…

    21 votes
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  13. Automatic Tag for Online Booked Appointments

    When a client books an appointment online- it would be amazing if the appointment automatically had some kind of tag to show it was booked online on the schedule instead of having to open an appointment. 🌎Something like this

    21 votes
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  14. Price check

    Want to price check a product without having to open a new appointment or sale

    21 votes
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  15. Require guest information during group booking

    Request phone number and email for guests being booked so the business has a way to contact all individuals on the appointment

    21 votes
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  16. Forms - Group Bookings

    For online group bookings: The ability for forms to be added/sent in email confirmations, to all clients in the group booking. Currently its only sending to the main client.

    21 votes
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  17. Integration with ADP

    Sync time-keeping

    21 votes
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  18. Templates in the “Messages” Tab.

    HydrationRoom is requesting the option for saved replies or templates in the “Messages” Tab.
    For example; a saved reply for when someone still hasn’t confirmed, our receptionist could click next to the “GIF” button and select “Not Confirmed” and it would auto populate a message “Hi – We still do not have a confirmation for your appointment today. Please let us know if you would like to reschedule. Thanks!”

    20 votes
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  19. late cancellation/ no show appointment with no card on file

    there should be a way to track if they owe money for an appointment they late cancelled or no showed and the card on file declined or wasnt present. like a negative account balance where in order to book there account must be brought up to date first.

    20 votes
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  20. Edit cart - online booking

    I've been open for 10 days and have had more than a dozen people come in frustrated on the page that says "add more" It is not even close to intuitive that you need to click on the service to remove it. There has to be a button added! Please!!!

    20 votes
    Waitlisted  ·  6 comments  ·  Admin →
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