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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7160 results found

  1. Allow for percentage based business charges to calculate as a result of the overall cost of the service .

    27 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  2. 26 votes

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  3. Staff should get notified when a client reschedules their appointment, especially when this is happening same day and the provider is unaware.

    26 votes

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  4. We would like to be able to view all of the automated emails that go out for booking confirmation, cancellations, receipts, etc and be able to customize those to our brand and business. Currently there is no way in boulevard to even see what is in the content of those emails.

    26 votes

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  5. Please allow the gift card purchased to be attached to the recipients account or create a new account for recipient instead of attaching the gift card to the purchasers account

    26 votes

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    1 comment  ·  Admin →
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  6. Add a place to include the expiration dates of products so they notify you when expiring. This would save time every month when doing manual inventory

    26 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  7. don't let the same customer receive a review request every appointment. We have clients who come multiple times a week. 1x per 3 months is good.

    26 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  8. When a client no shows, they have to submit a deposit before they can book another appointment.

    26 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  9. Currently you cant see the prices of services easily at all when booking. It does not show you the price of the appointment until you are almost done booking it. I would like to be able to easily see all prices for different artists while I am on the phone with a client. Right now I have to basically book it to be able to tell them the price.

    26 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  10. Limit the number of times a client can reschedule an appointment. For example, if the appointment was first booked in February, it should not be possible for them to rebook into April as we have some seasonal services. I'd like for clients to only be allowed to reschedule an appointment no more than twice. After that, they should have to book a new appointment and place a new deposit.

    26 votes

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  11. We'd like to be able to upgrade/downgrade a membership (we have two tiers) without having to cancel/sell each product separately. This causes our overall member counts to be off and leaves room for error when done manually.

    26 votes

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    Waitlisted  ·  6 comments  ·  Admin →
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  12. I have spoken to a few prospects that say they pay when credit is due or they get a commission once their hours are hit. For example, someone will either get paid their hourly rate or their commission rate (whichever is higher that week).

    26 votes

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  13. Reorganization of the web app calendar view (drag and drop) should match the mobile app calendar view

    26 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  14. I would like to see a commission detail report by service provider. Currently have to run two reports, download them copy and paste. Very clunky!

    26 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  15. We have a lot of client's who's entire family uses the salon. It would be helpful to have them all connect to one profiles payment method, contact info, etc. but still have their own individual names. We currently just make separate profiles for each of them, but then when you're messaging the phone number sometimes is automatically associated with the child instead of the adult. Also, when checking out, it's hard to charge the card on file when it's under the parent's profile but not the child's. We have some work arounds, but there's got to be a way to…

    26 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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  16. There doesn't seem to be a authorization for CC when we put them on file, we can store an invalid/expired/duplicate cards on file. So we would like a feature that lets us know that the card we are taking over the phone is valid for cancellation fee's etc.

    26 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  17. There should be a way to checkout a service (haircut, etc.) right from the sales tab instead of having to always create an appointment for a client

    26 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  18. Add a privilege setting to prevent certain staff from adding blocks to the calendar, while still being able to schedule appointments

    26 votes

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    Waitlisted  ·  7 comments  ·  Admin →
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  19. it would be super helpful to not have to click into the "block" to read it fully

    26 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  20. 25 votes

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