5885 results found
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Future Appointment reporting
Would like to be able to pull a report that shows for future appt how many member appts there are, non member, returning customer non member, start a membership etc.
19 votes -
Cross-Provider Add-Ons
The ability to select add-ons with different providers than the one performing the base service.
This is a crucial feature for departmentalized businesses and any others who want to cross-promote between departments or providers.
This will also allow for more appointment offerings during online booking.
19 votes -
Filter clients by birthdays
Ability to filter clients by birthday in order to create audiences for one time blasts.
19 votes -
Allow clients to select time before professional in Online Booking
I noticed when clients go to book online they are first asked to pick a professional before picking the day in which they'd like to book. My biggest concern with this is that if a client needs a particular day but their usual tanner isn't scheduled and we do have an alternative tanner for that day, the client will be unaware they can still book that particular day.
19 votes -
Employee messaging system in the dashboard
Create an employee messaging system from within the dashboard.
19 votes -
19 votes
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edit intake forms & charts
would like to edit intake forms- med spa
19 votes -
Ability to populate and print Appointment Tickets for ENTIRE day instead of having to click into each individual client for the ticket.
We need tickets for each client on each provider. Currently, one has to click to edit the appointment for each individual client, then select to print that Appointment Ticket in that window. This takes like an hour to print this way. We need a way to print Appointment Tickets for an entire day for all clients.
19 votes -
Be able to add Card on File and/or Take Deposits from Pro BLVD app
My staff and appointment scheduler are all virtual. They work mainly off their iPads and iPhones. They need to be able to schedule an appointment AND (at the very minimum) ADD a card on file for new clients.
19 votes -
Show who is logged in on the computer screen
I would like to see at the top of the screen quickly who is logged into the computer. That way I know if a manager etc left themselves logged in.
19 votes -
Add Overtime Tracking to Timeclock Reports
Would probably require some "Settings" for how overtime is defined
19 votes -
Flagging Messages
It would be great if there was a way to flag messages with clients or mark them as unread. Sometimes it can be really difficult if we read a message during the weekend for example but don't want to take action on it while we are not working. It would be nice to have a way to flag the message to come back to when we are back in the salon.
18 votes -
late cancellation/ no show appointment with no card on file
there should be a way to track if they owe money for an appointment they late cancelled or no showed and the card on file declined or wasnt present. like a negative account balance where in order to book there account must be brought up to date first.
18 votes -
Per Transaction Option When Creating Offers (Discounts)
Currently when you create an offer it only allows to apply the discount to the item (per item). With this clients are able to use that discount on multiple items that are eligible. Can you all create a "per transaction" option for discounts, so that the client can only receive the discount towards the total transaction. For example, I currently have a $25 discount code. If a client books a massage and facial online they will save $25 on each item saving $50 total. With a "per transaction" option, they would only be able to save $25 total.
18 votes -
invoice for missed appointments
having an invoice option for missed/late appointments if their card on file doesn't work or if they don't have one on file ensures that the business is still paid and clients are held accountable. i liked this feature on past booking systems and think its a good feature.
18 votes -
AutoSave when creating forms and charts
When creating new forms/charts, there should be an auto save. Creating the forms on computers/laptops with sensitive track pads will often go back to previous page and the work that was input on the form is erased and has to be started again. With the creation of these forms being timely and tedious an auto-save feature would be extremely helpful.
18 votes -
Exclude Gratuity from Sales
Is there a way to exclude tips from sales (gross/net). I have to go into every spreadsheet I pull and manually adjust this.
18 votes -
Virtual consultations video platform
would love to video chat with my client via the app to be able to do virtual consultations. right now I have to use a separate system for that
18 votes -
loyalty points needs upgrade
There are lots of ideas in here about loyalty. The system needs an upgrade to be used. It is confusing the way you have the math set up. It needs an expiration to create urgency. It also needs custom settings. I cannot use loyalty points AND packages as the discounts are too much combined. You should be able to assign points to purchases. I would for example, like to exclude packages as they are already discounted. It is frustrating that it is ALMOST there. I need points for birthdays and referrals. It should automatically email clients when points are accrued.
18 votes -
Allow location manager to disable email notifications of appointment cancellation
It is very annoying to receive hundreds of notifications when clients book or cancel appointments. This should be a toggle option to turn off notifications for the business level, not just individual providers!
18 votes
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