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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7168 results found

  1. it would be super helpful to not have to click into the "block" to read it fully

    26 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  2. It's crazy that the providers do NOT get notified if someone reschedules an appointment! How are they supposed to know? Just watch the schedule all day?

    25 votes

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  3. Appointments should show that it has been rescheduled x1, x2 etc. because it shows if it has been cancelled but not if its rescheduled

    25 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  4. It would be awesome if there was a separate messenger app just for messages. There could be a team group tab where it would be a group message and then you can also text clients (an option to unread messages would be great too!)

    25 votes

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  5. We need to be able to filter audiences by "no upcoming appointment" so that we can have emails go out only to patients who have no appointments on the schedule!

    25 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  6. When patients cancel online them, ask them to select a reason for cancelation and prompt to reschedule. It would be nice if we could change the options for cancelations. Thank you!

    25 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  7. would love to video chat with my client via the app to be able to do virtual consultations. right now I have to use a separate system for that

    25 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  8. When clients book online, we check each appointment to ensure it it booked correctly. The problem we have is when we open them with the bell icon, there could be over 70 appointments and we are not able to mark them as read individually, which makes this process longer than needed and leaves room for more errors if an appointment is missed. If there is a way to mark a single appointment as read, rather than mark all as read, it would be very helpful.

    25 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  9. The ability to track partial product like half a syringe of filler.

    25 votes

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    Waitlisted  ·  6 comments  ·  Admin →
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  10. 25 votes

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    Waitlisted  ·  5 comments  ·  Admin →
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  11. 25 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  12. Currently my location manager can update quantities but not enter new products or update price changes on existing products. As the owner, I have given her autonomy over our inventory and it is up to her to manage. The software is forcing me as the owner to do this and I pay her to do it!

    I do not wish to give her total control over our software so it should be something I can allow in permissions.

    25 votes

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    Scheduled  ·  1 comment  ·  Admin →
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  13. Gift cards should include the option to attach the purchaser's name and recipient's name to the card. Some clients will buy multiple gift cards and the system doesn't allow for the client to include each person's name they're giving it to. We offer the option for reissuing lost gift cards, but it can be hard to track in system because when it's not in their name or the purchaser bought multiple cards for the same amount or on the same date. There should also be the option to include an expiration date.

    25 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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  14. Would love to be able to use the barcode scanner to "scan in" and "scan out" inventory. So as you scan an item it adds to the number received.

    25 votes

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    Waitlisted  ·  9 comments  ·  Admin →
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  15. A great tool would be a internal communication platform. Where staff can leave notes from the day or shift reports

    25 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  16. Auto send clients a text on their Birthdays so client's feel like we are taking note of that info other than just placing it on their client profile for our use.

    25 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  17. When a client books an appointment online- it would be amazing if the appointment automatically had some kind of tag to show it was booked online on the schedule instead of having to open an appointment. 🌎Something like this

    25 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  18. We would like to see more descriptive text confirmations for clients with multiple appointments in one day. At this time, clients receive separate text confirmations for each appointment and it does not say the type of service and/or service provider name in the text confirmation.

    One particular client was booked for a Manicure at 10am and Pedicure at 10:45am, immediately following. The client received two separate text confirmations and on different days. The client showed up at 10:45am, thinking that her appointment was rescheduled to a later time.

    25 votes

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  19. A LOT OF MY STYLIST LIKE TO PRINT OUT THERE SCHEDULE FOR THE DAY AND WHEN PRINTED THE TEXT/FONT DOESN'T SHOW UP ON THE PAPER VERY WELL BECAUSE THE FONT COLOR IS WHITE.

    25 votes

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    Waitlisted  ·  4 comments  ·  Admin →
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  20. Blvd say it runs $1 through on credit cards to validate but if they are not valid we do not get notice. We have had several clients no show and go to charge them a cancellation fee and there card is invalid or no funds.

    25 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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