6528 results found
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Blocking Multiple Providers at Once
It would be great if we could choose more than one provider to block time for (ex: staff meetings) etc as opposed to blocking time on each provider individually.
22 votes -
No Show fee
On the clients profile there should be a way to initiate a balance due. Maybe balance due can be inserted as a negative number under "account credit".
Or maybe there can be an option to add no show fee upon checkout.
Right now there is absolutely no option for additional fees that aren't taxed or counted as an inventory item.
22 votes -
notifiation of invalid credit card or no funds available.
Blvd say it runs $1 through on credit cards to validate but if they are not valid we do not get notice. We have had several clients no show and go to charge them a cancellation fee and there card is invalid or no funds.
22 votes -
One time discount codes to go with Birthday messages
Have one time discount codes that are personalized and sent with Birthday marketing messages. This prevents abuse by using them more than once, and provides us something to share with our guests for their Birthday.
22 votes -
Voucher Redemption - Should NOT Zero out all items on ticket
Currently, if you redeem a voucher, it zeros out any added services, add ons and tips. We need to ability to have the system only zero out the service that is being redeemed. All other items should stay the true price.
22 votes -
Tiered commission
Option for tiered commission for staff based on brackets.
22 votes -
When a client no shows, they have to submit a deposit before they can book another appointment.
When a client no shows, they have to submit a deposit before they can book another appointment.
21 votes -
late cancellation/ no show appointment with no card on file
there should be a way to track if they owe money for an appointment they late cancelled or no showed and the card on file declined or wasnt present. like a negative account balance where in order to book there account must be brought up to date first.
21 votes -
When Patients Cancel, Allow Them to Check a Reason
When patients cancel online them, ask them to select a reason for cancelation and prompt to reschedule. It would be nice if we could change the options for cancelations. Thank you!
21 votes -
Create client audience based on whether they do not have a future appt
Ability to create an audience based on whether they do not have a future appointment scheduled to use for marketing.
21 votes -
Future Appointment reporting
Would like to be able to pull a report that shows for future appt how many member appts there are, non member, returning customer non member, start a membership etc.
21 votes -
Filter clients by birthdays
Ability to filter clients by birthday in order to create audiences for one time blasts.
21 votes -
Limit # of times client can reschedule
Limit the number of times a client can reschedule an appointment. For example, if the appointment was first booked in February, it should not be possible for them to rebook into April as we have some seasonal services. I'd like for clients to only be allowed to reschedule an appointment no more than twice. After that, they should have to book a new appointment and place a new deposit.
21 votes -
21 votes
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edit intake forms & charts
would like to edit intake forms- med spa
21 votes -
Not allowing a service to me put on someones books if they do not offer it.
We have certain estheticians who do not perform certain services, but even if they are non assignable in the system reception is still able to book the service in. I know a message pops up that says "This person does not usually perform this service:" , but if you miss that they are still able to book it. The older system we used did not even allow us to move it over and only allowed estheticians who performed the service take the service. A way to have it not even be able to be booked on out end to make…
21 votes -
Ability to populate and print Appointment Tickets for ENTIRE day instead of having to click into each individual client for the ticket.
We need tickets for each client on each provider. Currently, one has to click to edit the appointment for each individual client, then select to print that Appointment Ticket in that window. This takes like an hour to print this way. We need a way to print Appointment Tickets for an entire day for all clients.
21 votes -
Require guest information during group booking
Request phone number and email for guests being booked so the business has a way to contact all individuals on the appointment
21 votes -
Forms - Group Bookings
For online group bookings: The ability for forms to be added/sent in email confirmations, to all clients in the group booking. Currently its only sending to the main client.
21 votes -
Integration with ADP
Sync time-keeping
21 votes
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