We received yet another payment dispute from a membership charge because there's no associated receipt. This has happened before and will probably happen again. I'm not sure why this is so hard to implement. It has been a suggestion since July of 2020.

This should always be part of good business practice. Clients/customers should ALWAYS receive a receipt if a payment is processed. Due to the "back charging" recently implemented for missed monthly payments, our clients are disgruntled, and have had several complaints about not receiving confirmation of payment as well as missed payments.

I know for missed payments there will now be a notification. It should not be that difficult to also email payment confirmation. Please expedite immediately.

Automatically email a receipt to clients when their membership is charged.

We're now getting charge disputes on membership payments because they come through at 4:09am with no indication as to what they are. I don't blame them because this looks extremely suspicious without a corresponding receipt.

I feel like the two options for why receipts aren't automatically sent for these payments are either you don't know how to do it, which seems unlikely because all other transactions get a receipt, or you don't want to, which seems worse because now we're making our customers suspicious of our business practices. I'm sure you can see why that is a problem.

Any update on when this might be implemented? I see that it has been waitlisted but is there a time frame?

I suggest that receipts are automatically sent to clients that are enrolled in products that are set for recurring billing.

I have a "monthly plan" that charges once a month for a voucher. A few clients want their receipts for bookkeeping purposes and I really don't want to have to manually send them receipts once a month. Our monthly plan members are growing. This should be automatic.

Consumers are entitled to a receipt for a credit card transaction. I cannot believe this is not standard practice of doing business for memberships. This is a HUGE issue and should be fixed.

We have several clients who request receipts for their membership charges - on the flip side, we have had clients who didn't remember they had signed up because they receive no notification about payments.

This is a feature that needs to be implemented because right now clients aren't being notified when we're charging their cards on file for recurring, monthly memberships.

Managers manually send out the payment emails on a daily basis and it's just an unnecessary time sink. Having the option to turn the receipts on or off would be a much better option.

Ultimately, this feels like an unscrupulous business practice.

For some reason receipts are not mailed to clients when we charge them for their monthly membership. Adding the number of vouchers they have available to this receipt would be helpful as well

The business would like to have the option to auto send out receipts for membership charges via email, to keep their customers informed.