Settings and activity
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1 vote
Jason Imholte
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20 votesJason Imholte
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17 votes
An error occurred while saving the comment Jason Imholte
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126 votesJason Imholte
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324 votesJason Imholte
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11 votesJason Imholte
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An error occurred while saving the comment Jason Imholte
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A simple information box that we, as the business, can customize in order to provide very simple instructions for how to use Boulevard. VERY BASIC FYI sort of stuff.
Clients are not observant at all. They don't read the fine print at the end of the checkout screen, where it says your card will be temporarily charged for a authorization in order to schedule. We get A TON of time wasting calls from clients asking the same questions over and over again: 1.) I have a gift card and I want to book without being charged 2.) I have a package credit and I want to schedule but won't the system charge me? 3.) When does the intro offer discount get applied? Didn't I just pay full price?
To summarize, instructions need to be at the beginning of the widget. Before the client selects individual/group/gift card make there be a window that the client views with the business instructions, maybe even a thank you for their interest, here is some info you may find helpful....and they have to click an "ok" box before proceeding.
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203 votes
An error occurred while saving the comment Jason Imholte
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I agree, massively important for client retention.
Jason Imholte
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Jason Imholte
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I suggest that receipts are automatically sent to clients that are enrolled in products that are set for recurring billing.
I have a "monthly plan" that charges once a month for a voucher. A few clients want their receipts for bookkeeping purposes and I really don't want to have to manually send them receipts once a month. Our monthly plan members are growing. This should be automatic.