Agreed we need this capability. We would love to use this for our apprentice program to go out so many days after the model's service.

Ability to rename the automated campaigns that are not being used for the preset purposes. Or add an option for a customized automated campaign.

Our previous software, Aesthetics Pro, had "drip campaigns" that could be customized to patient lists, be set up as marketing/retention type emails or purely education triggered by certain visit types. They could be scheduled for an amount of time before an upcoming service as pre-treatment reminders as well as after any service with specific post-care reminders. This is crucial for patient retention and has become an expectation of our patients. It elevates the patient experience to the next level. Without this feature, we are exponentially increasing our hands on, manual work of sending these emails to clients specific to their service type.

I understand trying to reduce spam but that does not help the businesses paying for this service. Currently marketing only allows me to send emails to clients who have had an appointment recently. The completely excludes sending marketing to any person who has not become a client yet, who I have received their contact info via events, social media campaigns, or basically anywhere else where they have asked to receive info from my business. I will be using a different marketing service for the time being but really hope to be able to do it all from boulevard in the future.

We'd like the ability to set up reminder to book campaigns for 30, 60, AND 90 days. But can only run one at a time currently

Send automated automated to first time clients that include "What To Expect" instructions

email marketing Automated Emails

I want to be able to automatically send an email to any new client as soon as they Example, when a client completes their booking...we would like an automated a welcome email we use that tells them all the good stuff they can expect on their first visit.

The business wants to be able to send more automated and customized email campaigns to their clients.

They want to be able to send an automated email 3 days after an appointment if a membership was not purchased.

This is crucial. Being able to avoid the Zapier software would be a budget life save. Zapier/boulevard triggers can't be segmented as specifically as we need.

The business would like an automated email sent to clients following the completion of their appointment thanking them for coming into the business.

I'd like the ability to create custom emails. I'd like to be able to send a drip campaign to clients who have enquired but not come in. Client list should be utilized to draw who gets the email. We need to be able to create several emails and and decide the cadence. Let us build a drip campaign!

Send automated emails depending on certain services that include how to prepare and what to expect and send follow up emails.

I agree, massively important for client retention.

This is massively important for client retention

This would be amazing! It would be great to link it to certain services as well. For example a color service could automatically send a "What to expect Prior to your service" email or a welcome email after a new guest books. We do this manually right now and it takes up a lot of time.

Email marketing campaign option to send a customized email to new guests with our welcome pdf, and what to expect on their first visit.

A nice addition to the marketing campaigns would be an email that goes out to new guests a set # of hours or days after their 1st visit to welcome them and check in on their experience.

We are tired of using MailChimp for our email campaigns. The beta marketing tools are better than nothing but they are way too limited and not particularly useful. Not being able to select who we want to send a birthday discount to is irritating.

Mailchimp allows you to drop in text and images. The Blvd templates are worthless for us. We want to target clients for certain actions and inactions, such as a client hasn't been in for a while then they get sent an offer. Birthdays - we can't send someone a birthday discount if they have something booked. We want more control on who gets it, recovering lost clients, emails that are automated, include and exclude certain segments, have many different toggles to select which groups are in or out.

Looking for a more automated system that will send out reminders after specific services

we would like to start sending out emails to clients on a recurring basis. Ideally, we would like a follow-up email sent to recent clients about 3 days after their service.