Settings and activity
104 results found
-
41 votes
Jennessa Van Kregten @heyfoxyj
supported this idea
·
-
107 votesJennessa Van Kregten @heyfoxyj
supported this idea
·
-
126 votes
An error occurred while saving the comment Jennessa Van Kregten @heyfoxyj
supported this idea
·
-
134 votesJennessa Van Kregten @heyfoxyj
supported this idea
·
-
234 votesJennessa Van Kregten @heyfoxyj
supported this idea
·
-
296 votes
An error occurred while saving the comment Jennessa Van Kregten @heyfoxyj
commented
I completely agree with this. When I first signed up, texting was unlimited, and now my texting bill has actually surpassed what I pay for Boulevard itself. At this point, we’re spending over $250 a month just to send confirmations and reminders, which feels excessive considering most other platforms include SMS in their base price or at least start with thousands of texts, not just 250.
Our team has even talked about turning off Boulevard auto-texts altogether and switching to a phone plan with unlimited texting instead — not only would it be cheaper, but we’d also get instant notifications when a client messages us. With Boulevard, we have to keep checking and refreshing the screen, which isn’t practical.
The new features are great in theory, but the cost attached makes them hard to justify. I agree that Boulevard really needs to revisit their SMS pricing or offer an unlimited option, because the current structure just isn’t sustainable.
Jennessa Van Kregten @heyfoxyj
supported this idea
·
-
627 votesJennessa Van Kregten @heyfoxyj
supported this idea
·
-
103 votesJennessa Van Kregten @heyfoxyj
supported this idea
·
-
32 votesJennessa Van Kregten @heyfoxyj
supported this idea
·
-
12 votesJennessa Van Kregten @heyfoxyj
supported this idea
·
-
28 votesJennessa Van Kregten @heyfoxyj
supported this idea
·
-
6 votesJennessa Van Kregten @heyfoxyj
supported this idea
·
-
3 votesJennessa Van Kregten @heyfoxyj
supported this idea
·
-
2 votesJennessa Van Kregten @heyfoxyj
shared this idea
·
-
43 votesJennessa Van Kregten @heyfoxyj
supported this idea
·
-
990 votes
An error occurred while saving the comment Jennessa Van Kregten @heyfoxyj
commented
I’m just curious when the secure credit card link feature will be offered? It’s been waitlisted for almost two years, and our previous system had this functionality for years. A secure credit card link feels like a basic necessity in today’s digital age. Could you please provide an update or a timeline for when this feature might be available?
I’m starting to consider switching to a new platform, as I never imagined it would take this long to implement such an essential feature. Your insight would be greatly appreciated.
Jennessa Van Kregten @heyfoxyj
supported this idea
·
-
33 votesJennessa Van Kregten @heyfoxyj
supported this idea
·
-
7 votesJennessa Van Kregten @heyfoxyj
supported this idea
·
-
2 votesJennessa Van Kregten @heyfoxyj
supported this idea
·
-
3 votesJennessa Van Kregten @heyfoxyj
supported this idea
·
I’ve personally been waiting for this feature since before I even signed up with Boulevard. At the time, I was told it would be coming “soon” but now it’s been almost five years. This should really be a basic feature at this point, and not having it makes Boulevard feel like a dinosaur in today’s age, especially when it’s marketed as a luxury brand.
Right now, if a client doesn’t feel comfortable giving their credit card over the phone, we have to send them a text with a link to a service just so they can submit their card. That process is not only clunky, but it also falls into a PCI compliance gray area and credit card info should only be collected through secure, encrypted links. Plus, every extra text we send is an added cost on Boulevard’s SMS platform.
A simple, built in feature where we can send a secure “add card on file” link directly from the client profile would solve all of this. It would support our booking and cancellation policies without us needing to ask for sensitive information over the phone, text, or email. This is long overdue and feels like something Boulevard should absolutely prioritize.