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  1. 168 votes

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    14 comments  ·  Ideas Hub  ·  Admin →
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    Hey Asenath, thank you for all your feedback! We've noticed that you've left comments across several ideas, many of which relate to booking. We're doing a lot of research on the next iteration of self-booking right now, so our product team will be reaching out soon to schedule a call with you to gather more feedback.

    On average, our default scheduling settings drive significant efficiency and increase business' service sales 30% in the first year using Boulevard. That said, we're also aware that the factory settings don't work for every business, and might not be the best fit for your business. With the latest Precision Scheduling refresh at the end of March, we now have more options for configuring self-booking, like adjusting the number of available times we offer to clients. A member of our support team will be reaching out to work with you on how best to adjust…

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    Jamie xx commented  · 

    Online booking could be easier...a client may prefer a certain provider, but the day/time should be an option first, THEN show available providers. Having to "remove from cart" is not as user friendly. Also..."cart" seems off when scheduling a service... should indicate "appointment." When the service is in the cart, there's no "edit" just "add more". You actually have to click on the service in the list to open it, then there's an option to remove. Agree with most here...too many steps. Not the easiest online booking. Will def result in missed apts.

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  2. 2 votes

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    1 comment  ·  Ideas Hub  ·  Admin →
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    Jamie xx commented  · 

    We sell packages and memberships. After appointments are booked, clients call wondering why they are being charged the full amount. It's becoming tedious explaining that they are not being charged, that the system puts in the full retail amount. It would be nice if we could turn off the pricing in confirmations.

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  3. 13 votes

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    1 comment  ·  Ideas Hub  ·  Admin →
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    Jamie xx commented  · 

    The service colors are a great convenience when looking at a schedule. However, it would be nice to have more to really differentiate! Thank you!

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  4. 7 votes

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    3 comments  ·  Ideas Hub  ·  Admin →
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  5. 3 votes

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    0 comments  ·  Ideas Hub  ·  Admin →
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  6. 5 votes

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  7. 9 votes

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    1 comment  ·  Ideas Hub  ·  Admin →
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  8. 36 votes

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    Waitlisted  ·  4 comments  ·  Ideas Hub  ·  Admin →
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  9. 46 votes

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    Waitlisted  ·  3 comments  ·  Ideas Hub  ·  Admin →
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  10. 5 votes

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    Waitlisted  ·  1 comment  ·  Ideas Hub  ·  Admin →
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    Jamie xx commented  · 

    Also, rooms should have scheduling availabilty like the employee schedule view, where we can assign employees during certain time frames.

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  11. 42 votes

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    Waitlisted  ·  6 comments  ·  Ideas Hub  ·  Admin →
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    Jamie xx commented  · 

    Yes, absolutely, this is a necessity for providers. Practices do get busy and having to click into each appointment to see if it is complete is a huge waste of time. This should be a priority fix.

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  12. 3 votes

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    1 comment  ·  Ideas Hub  ·  Admin →
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    Jamie xx commented  · 

    Yes, package installment options would be great. 1/3 down or 1/2 down options w/ remaining balance invoice saved to their account.

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  13. 644 votes

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    In Progress  ·  86 comments  ·  Ideas Hub  ·  Admin →
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  14. 66 votes

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    Waitlisted  ·  24 comments  ·  Ideas Hub  ·  Admin →
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  15. 62 votes

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    Waitlisted  ·  2 comments  ·  Ideas Hub  ·  Admin →
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  16. 400 votes

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    Waitlisted  ·  8 comments  ·  Ideas Hub  ·  Admin →
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  17. 17 votes

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  18. 199 votes

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    Waitlisted  ·  23 comments  ·  Ideas Hub  ·  Admin →
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  19. 2 votes

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  20. 17 votes

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    Waitlisted  ·  2 comments  ·  Ideas Hub  ·  Admin →
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