Reports on Messages such as # sent/received day by day or date range and by operator
Would be fantastic to see data on when messages are received or sent, how many, and by which operators. Also would be good to know data such as how many of the automated appt confirmation messages are going out, coming back, average response time, how many did not respond at all.
4
votes
Jeremy Shieh
shared this idea
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Alison Brett
commented
This facility would also tell us if messages failed to be sent, which would alert us to the need to reverify the email address with the Client.