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Settings and activity

24 results found

  1. Voucher Visibility

    3 votes
    Waitlisted  ·  0 comments  ·  General  ·  Admin →
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    Alison Brett supported this idea  · 

  2. The ability to see what voucher was used for the service perform

    9 votes
    Waitlisted  ·  1 comment  ·  General  ·  Admin →
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    Alison Brett supported this idea  · 

  3. Reminder to use a voucher when paying

    18 votes
    0 comments  ·  General  ·  Admin →
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    Alison Brett supported this idea  · 

  4. Service voucher

    8 votes
    0 comments  ·  General  ·  Admin →
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    Alison Brett supported this idea  · 

  5. Voucher overhaul

    41 votes
    In Progress  ·  10 comments  ·  General  ·  Admin →
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    Alison Brett supported this idea  · 

  6. voucher redemption

    7 votes
    1 comment  ·  General  ·  Admin →
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    Alison Brett supported this idea  · 

  7. Vouchers should not be redeemable from "Payment Methods" tab

    9 votes
    0 comments  ·  General  ·  Admin →
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    Alison Brett supported this idea  · 

  8. Tickler system

    3 votes
    0 comments  ·  General  ·  Admin →
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    Alison Brett supported this idea  · 

  9. Space for alternative phone number.

    31 votes
    Waitlisted  ·  1 comment  ·  General  ·  Admin →
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    Alison Brett supported this idea  · 

  10. View an audit log of user actions

    766 votes
    Waitlisted  ·  56 comments  ·  General  ·  Admin →
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    Alison Brett supported this idea  · 
    An error occurred while saving the comment
    Alison Brett commented  · 

    A log of every message sent and every action made on the client's appointments so we can investigate errors by looking at a detailed history on the account. Unless I am mistaken, there is nowhere to trace amendments made to appointments throughout the life of the record. In addition, a Contact Log entry should appear automatically every time a message is sent to the customer for whatever reason, including automatic reminder emails so that we can see for certain when anything was sent. For instance, if a message fails for any reason, we have no way of knowing.

  11. Contact Logs

    7 votes
    Waitlisted  ·  0 comments  ·  General  ·  Admin →
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    Alison Brett supported this idea  · 

  12. Ability to decide if/when clients get confirmation email

    20 votes
    Waitlisted  ·  4 comments  ·  General  ·  Admin →
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    Alison Brett supported this idea  · 

  13. Client's email addresses that have been receiving bouncebacks (hard) should have indicator on profile

    8 votes
    0 comments  ·  General  ·  Admin →
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    Alison Brett supported this idea  · 

  14. Transition time should NOT be client facing

    18 votes
    Waitlisted  ·  3 comments  ·  General  ·  Admin →
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    Alison Brett supported this idea  · 

  15. Reports on Messages such as # sent/received day by day or date range and by operator

    4 votes
    1 comment  ·  General  ·  Admin →
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    Alison Brett commented  · 

    This facility would also tell us if messages failed to be sent, which would alert us to the need to reverify the email address with the Client.

    Alison Brett supported this idea  · 

  16. automatic confirmation text sent to clients booked the same day or 24 hours with no email on file

    87 votes
    Waitlisted  ·  0 comments  ·  General  ·  Admin →
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    Alison Brett supported this idea  · 

  17. Support

    2 votes
    1 comment  ·  General  ·  Admin →
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    Alison Brett commented  · 

    Interpretation of email messages is frequently difficult, resulting in time-consuming misunderstandings.

    Alison Brett supported this idea  · 

  18. Resource Staff Assignment

    24 votes
    Waitlisted  ·  5 comments  ·  General  ·  Admin →
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    Alison Brett supported this idea  · 

  19. Allow manual control over the timing of text alerts sent to therapists that they have just been booked to provide a service.

    2 votes
    0 comments  ·  General  ·  Admin →
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    Alison Brett shared this idea  · 

  20. Allow us to check services done by a provider instead of having to customize each one

    55 votes
    Waitlisted  ·  1 comment  ·  General  ·  Admin →
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    Alison Brett supported this idea  · 
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