Settings and activity
23 results found
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3 votes
Alison Brett
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9 votes
Alison Brett
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35 votes
Alison Brett
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59 votes
Alison Brett
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176 votes
Alison Brett
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9 votes
Alison Brett
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3 votes
Alison Brett
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34 votes
Alison Brett
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808 votes
Alison Brett
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7 votes
Alison Brett
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21 votes
Alison Brett
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8 votes
Alison Brett
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21 votes
Alison Brett
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4 votes
An error occurred while saving the comment
Alison Brett
commented
This facility would also tell us if messages failed to be sent, which would alert us to the need to reverify the email address with the Client.
Alison Brett
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88 votes
Alison Brett
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2 votes
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Alison Brett
commented
Interpretation of email messages is frequently difficult, resulting in time-consuming misunderstandings.
Alison Brett
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25 votes
Alison Brett
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2 votes
Alison Brett
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56 votes
Alison Brett
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186 votes
Alison Brett
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A log of every message sent and every action made on the client's appointments so we can investigate errors by looking at a detailed history on the account. Unless I am mistaken, there is nowhere to trace amendments made to appointments throughout the life of the record. In addition, a Contact Log entry should appear automatically every time a message is sent to the customer for whatever reason, including automatic reminder emails so that we can see for certain when anything was sent. For instance, if a message fails for any reason, we have no way of knowing.